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The room was large and clean but fireplace did not work. Breakfast was very limited. Asked for a wake-up call for 7:15 and got it at 2:00 am! When I reported this the next morning, the clerk was only interested in telling me how she...More
Nice hotel located on a lovely drive along the lake. Lots of parking. Large, well-lit lounge.
We arrived early and were told the room would be ready in 2 hours. We left bags and then went into town. Charming Knowlton. We came back 2 hours...More
Response from Venture678891, Responsable relations clients at Hotel Suites Lac-BromeResponded 30 September 2018
Thank you for taking a moment to share your comments. We note your disappointement regarding the reception during your visit. We apologize for it. The reception is there to meet your expectations and it was not up to what we expect from our staff. We...More
This is a nice hotel beside the road, that you have to cross to get to the lake
My room was nice and big, second floor with a view to the lake. Nice bed, air conditioner and heating system ( for winter) coofee machine
Response from Venture678891, Responsable relations clients at Hotel Suites Lac-BromeResponded 2 weeks ago
We are happy that your stay was up to your expectations
See you next time
We were staying here for only one night and really enjoyed the modern room and hotel amenities including the free use of kayaks on the lake and the spa (hot tub, sauna - hammam was out of service). On the downsize, the room had a...More
Great suite fantastic massage and the food was one of the best meals everything was exquisite great service hotel massage restaurant quite large comfortable king size bed large nice showers and bath would highly reccomend
Management response:Responded 11 July 2018
Thank you for your comments, its very appreciate. Looking forward to seeing you next time.
Response from TommyBernier1 | Property representative |
You can swim in the lake but not from the hotel beach. You have to go to the Douglass beach to enjoy it, it is at only a 5-minute drive from our hotel!
Tommy, from Hotel Suites Lac-Brome