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Novotel Lombok

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#2 of 11 Hotels in Kuta
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Lombok
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1,741 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Lombok
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Showing 1,149: English reviews
Reviewed 4 weeks ago via mobile

Taxi from Praya Airport was arranged by the hotel. Very nice staff in the reception got us to upgrade to a Sasak-villa instead of a de luxe-room at a reasonable cost. Money well spent! Now we can catch a glimpse of the ocean from our private patio. Approx 20-30 meters to pool and beach, over the hotels well kept grounds....

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Helpful?
Thank Lubinus
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Lubinus, Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with Beautiful white sandy beach, friendly and helpful staffs. We particularly...

Jakarta
Reviewed 4 weeks ago

Located on Mandalika, where local government now seriously focus to develop the infrastructure. Less than 1 hour from Airport and have a good view sandy beach. Room very convenient yet need improvement for a sound proof, while people next door still can be hear and room cleaning service a bit noisy.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank don226
Novotel_Lombok_GM, Execurtive Assistant Manager at Novotel Lombok, responded to this review

Dear don226 Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with hotel's Beautiful white sandy beach. We particularly appreciate your comments...

Jakarta, Indonesia
Reviewed 4 weeks ago

As an expat living and working in Jakarta, I visited the Novotel Lombok in Kuta Beach (South Shore) for two nights and LOVED IT! The staff was very friendly, the location in a small rural village was perfect, and it was only a short drive (20-30 minutes) to both Selong Blanak and Mawun Beaches... both stunning, unspoiled, and relaxing. (The...

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Helpful?
Thank douglas198
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Mr. Douglas, Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with our location and our friendly and helpful staffs. We...

Reviewed 4 weeks ago via mobile

We recently stayed at the Novotel, Lombok for six nights. These six nights were fantastic. The service and atmosphere was excellent. Myself, wife and son (5 months) spent the week relaxing on the beach with The Beach Boys attending to any and all requests for food and drink. The room was clean, spacious with very comfy beds. Our son managed...

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Helpful?
Thank Steven C
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Mr. Steven, Warmest Greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with Beautiful white sandy beach, friendly and helpful staffs. We...

Reviewed 4 weeks ago via mobile

Kuta is beautiful, and we were here during the Bau Nyale festival,so lots of interesting things to see and do. The festival is held beach beside the hotel - great position. Food and service during the festival was excellent - tasty Indonesian dishes buffet each night - after the festival, a little less impressive, but still good. Hotel service can't...

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Helpful?
Thank Chris U
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Mr. Chris, Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with yearly Bau Nyale Festival and you were impressed with...

Perth, Australia
Reviewed 5 weeks ago

We booked the Novotel Lombok with little information other than it looked like a nice place for a holiday. We had an open mind heading into the hotel and were blown away with the resort and the location. The staff were friendly and very accommodating to any requests or issues we had. I read some negative reviews on the place...

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Helpful?
1Thank Work0holic
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Mr. Justin, Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with our friendly and helpful staffs. We particularly appreciate your...

Alice Springs, Australia
Reviewed 18 February 2017

Totally agree with "markawake" review. We had a very relaxing 3 night stay. Great place to just chill out! Surrounding area very good walks and views from hills. Great location also as a base for day tours. In reading some comments of previous guests before our stay I did have concerns. But I guess we forget about how remote this...

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Helpful?
Thank Craig T
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Mr. Craig, Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with Beautiful white sandy beach, friendly and helpful staffs. We...

Reviewed 17 February 2017 via mobile

Copied from comments sent to Accor Group. Resort is run down and over priced for the experience provided. First of all I would like to make note that your staff do try hard to please their guests. However, placing numerous staff with "I am training" badges on one station (the beach bar) reflects poorly on your management. Especially when you...

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Helpful?
Thank Simon L
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Mr. Simon, Thank you for taking the time to tell us about your experience at the Novotel Lombok Resort and Villas. As in our email to you after we received your comments send to Accor group, may I reiterate that I am deeply sorry to hear that you had experienced inconvenience in several aspects of our products and service...

Reviewed 16 February 2017 via mobile

We were welcomed nicely by the porter and the front desk staff. The room was nice and clean, the view is just amazing and very quite area. For that I give 3 starts. If the management would care to know why we didn't give 5 stars, we would be happy to explain in details in seperate email. Overall the complaints...

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Helpful?
2Thank Multi-Globetrotter
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Multi-Globetrotter, Warmest greetings from Novotel Lombok Resort & Villas. Thank you for choosing Novotel Lombok Resort & Villas to spend your holiday and for taking your precious time to share your experiences. I am deeply sorry to read that you encountered many different issues throughout your stay and Please kindly accept my sincere apology, even though an apology will...

Reviewed 15 February 2017 via mobile

This hotel could be a 5/5 however the food at the restaurants let it down. The only nice food we found was at breakfast and the cakes. All the other food we had here was a bit disappointing. This was the only fault we found with the hotel. Everything else was amazing. The staff were all very friendly, welcoming and...

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Helpful?
Thank Sarah M
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Sarah M. Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with Beautiful white sandy beach, friendly and helpful staffs. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child. ... more   less 

Additional Information about Novotel Lombok

Address: Mandalika Resort, Pantai Putri Nyale | Kuta Beach, Pujut Lombok Tengah, Kuta, Lombok 83111, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Kuta
Price Range: ₹ 5,629 - ₹ 10,996 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lombok 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Novotel Lombok Hotel Lombok
Lombok Novotel
Novotel Lombok Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lombok staff and other travellers.
37 questions
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Questions? Get answers from Novotel Lombok staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for villa than terrace room.”
 of 5 bubbles Travel_freak_mas, 27 Feb 2017 | Read review
“Anything but a superior room”
 of 5 bubbles traveller123WA, 11 Feb 2017 | Read review
“Beach Villas are the best option if you can afford it”
  • Pool Villa
  • Beach Front Villas Room 602
 of 5 bubbles DerekCobra, 17 Jan 2017 | Read review
“Villas look nice but ground floor family rooms were super comfortable”
 of 5 bubbles markawake, 12 Jan 2017 | Read review
“Villas are nice.”
 of 5 bubbles Planetkimchi, 11 Jan 2017 | Read review
5 of 5