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The Oakwood Hotel

Expedia.comUS$ 83*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 161*
US$ 83*
US$ 161*
US$ 83*
US$ 86*
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The Oakwood Hotel
The Oakwood Hotel
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759 Reviews from our TripAdvisor Community

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There are newer reviews for The Oakwood Hotel
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Showing 731: English reviews
Cork, Ireland
Reviewed 6 March 2015

had a mini break here with my husband . We found the staff friendly . The hotel looks tired and dirty . The carpets are worn and the windows filthy . Bed very uncomfortable and the bedclothes were thin and old. We would need to bring your Daz with you to bring life back to the grey towels Dinner was...

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Helpful?
1Thank Christine O
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear Christine O, Thank you for sharing your experience with us, we appreciate you taking the time to give us your feedback. I apologise sincerely that you found the standards within the hotel below par. I wish to assure you that this is certainly not the usual experience of our guests. We are pleased that many other aspects of your...

Reviewed 1 March 2015 via mobile

We just came from a lovely weekend away there, we had a fab time. Nice lively warm hotel. Staff very nice, food very good. Great location if you have a car ..lots of great interesting places close by ie bunratty etc. I would Def go back. We got a great deal on the web and it was definately worth it!...

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Helpful?
4Thank Catherine H
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear Catherine H, Thank you for kindly taking the time to leave such a wonderful review on trip advisor following your recent family celebration. Our philosophy is great service and quality at affordable prices. We delighted when our guest take time out to express their appreciation and I will be sure to share your comments with our team. We very...

dublin
Reviewed 1 March 2015

We stayed here for the weekend on a groupon deal.Lovely hotel rooms basic but clean.Staff were lovely helpful and friendly. .Sorry to say we were not mad about the food.We ate in the restaurant one evening.Breakfast was a bit on the cold side.There is cereal and fruit so I stuck with that and there is a Mc Donalds across the...

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Helpful?
1Thank almera222004
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear almera222004, Many thanks for taking the time to review our hotel. We really are disappointed when people feel let down with their stay in the hotel. We’re generally better at looking after people and giving good service. I we have spoken directly with all the department managers and went through the specific issues raised.We’ve taken everything said on board...

Silver Spring, Maryland
Reviewed 23 February 2015

We arrived late to the hotel and lucked out with a room, as the hotel was booked out full we ended up with the double room price but a suite. Can not complain with that service at all, thankfully the bar was open late for dinner because there are no pubs nearby very typical of a hotel near the airport....

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Helpful?
Thank Rachel H
Oakland, New Jersey
Reviewed 21 February 2015

I went on the other reviews. It was a short weekend trip to Ireland. Had an airline ticket expiring. First off, let me say it is not hard to find. I exited the Airport and it is about 15 minutes away. The person at the front desk looked up my reservation. Walking down the long hallway, was interesting. The room...

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Helpful?
3Thank bergencountytraveler
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear bergencountytraveler, I'm delighted to hear that you thoroughly enjoyed your stay with us and that you took time out to share your feedback with us. We are very fortunate in having a great team of staff here at The Oakwood Arms Hotel. The vast aviation memorabilia I believe enhances guest’s experiences during their stay and I will be sure...

Kilkenny, Ireland
Reviewed 19 February 2015

Absolutely loved this hotel, great location and the hotel was not what I expected it was brilliant, rooms were spotless and a good size, cable tv and you can rent out movies on demand, also close to the hotel is a shopping center only a 5 minute walk. I'd recommend it to every one.p

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Helpful?
2Thank steven w
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear steven w Thank you for your review on The Oakwood Arms Hotel and Pier 17 restaurant. It was a pleasure to read that all the team look after you during your stay from the restaurant to reception. Our staffs are our greatest asset to our business and I will certainly pass on your feedback. We will certainly strive to...

Isle of Wight, United Kingdom
Reviewed 18 February 2015 via mobile

I often stay at the Oakwood Arms when on business in Shannon, as its close to the airport and the free zone. However, this time around, I found myself asking customers what other hotels are in the area. I'll start with the plus points. The food is good and the "Sophie's Bar" staff are very friendly. The hotel has character...

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Helpful?
Thank Airmilesjames
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear Airmilesjames, Thank you for sharing your experience with us, we appreciate you taking the time to give us your feedback. Please accept our sincere apologies in regard to the situation during your last stay with us, we fully accept your honest feedback and acknowledge that we were found wanting on many levels. At The Oakwood Arms Hotel we take...

Reviewed 18 February 2015 via mobile

I visited this hotel in January with my partner. The service here was excellent . The front desk staff were happy to help us with any requests. The rooms in the hotel were very nicely furnished and clean . I would definitely return .

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Helpful?
Thank Avah94
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear Avah94, Thank you so much for taking the time to share your good experiences during your recent long stay with us at the Oakwood Arms Hotel. As part of the hotel, policy we read our reviews closely and use them for both employee recognition and to ensure that you, our clients are receiving the highest level of service. I...

Reviewed 18 February 2015

I am very pleased to write this and say how amazing my stay with my partner had at the weekend(Valentines Weekend). The staff were overly amazing and very helpful! they considered all your needs and even went out and brought chocolates,champagne and everything to put in the hotel room which my partner asked for to surprise me! May(receptionist) was Very...

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Helpful?
Thank Lauren C
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear Lauren c, Thank you so very much for your wonderful review. It is so important to us that our guests enjoy their experience. It was a pleasure to read that all the team look after you during your stay from the restaurant to reception. Our staffs are our greatest asset to our business and I will certainly pass on...

Dublin, Ireland
Reviewed 17 February 2015 via mobile

I thought the guys here were brilliantly professional and friendly. There was a fairly hectic wedding underway the night we arrived but that didn't distract or bother the staff at all, food in the bar was lovely and breakfast great. Location was good for getting in and out of Shannon.

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Helpful?
Thank Ruairi77
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this review

Dear Ruairi77 Thank you most sincerely for choosing to stay here in the Oakwood Arms Hotel recently and thank you also for your feedback. I am delighted that you enjoyed your time with us. Your positive feedback regarding the staff , excellent location, bedrooms and fantastic food quality is most rewarding for all the team. I will be sure to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Oakwood Hotel is newly refurbished hotel located less than 3 minutes from Shannon Airport. The hotel has 100 well appointed bedrooms with complimentary WiFi throughout the hotel and free parking for all guests. The hotel is the perfect place to stay for business close to local business district with 100MB Wifi and a warm relaxing newly designed Bar serving food and beverage all evening. The hotel is also the perfect base to explore the Wild Atlantic Way and its surroundings. The hotel is centrally located between Bunratty Castle & The Cliffs of Moher. The Wild Atlantic Way is just a 40 minute drive from the hotel. Bunratty Castle is a 5 minute drive from the hotel. Limerick and Ennis are less than 10 minutes from the hotel. ... more   less 

Additional Information about The Oakwood Hotel

Address: Airport Road, Shannon, Ireland (Formerly Oakwood Arms Hotel)
Region: Ireland > Province of Munster > County Clare > Shannon
Price Range: ₹ 5,117 - ₹ 11,565 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oakwood Hotel 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Oak Wood Arms Shannon
Hotel Oak Wood Arms
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Questions & Answers

Here's what travellers have asked, with answers from The Oakwood Hotel staff and other travellers.
23 questions
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Questions? Get answers from The Oakwood Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from ols section rooms”
nancylarry, 18 Apr 2017 | Read review
“Just tell them what you need and they will happily accomplish date your needs.”
DebD178, 8 Apr 2017 | Read review
“ask for a refurbished room but not too far from reception as it is quite a maize of a place.”
Anne992, 28 Feb 2017 | Read review
“Ask for one of the refurbished rooms”
agregg2016, 5 Feb 2017 | Read review
“Bring a hot water bottle!”
si0bh_n0, 4 Jan 2017 | Read review
5 of 5
Expedia.com
US$ 83* /night
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Hotels.comUS$ 83
Booking.comUS$ 86
TripAdvisorUS$ 83
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Prices are for 1 room, 2 adults
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