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The Ice House Hotel

1,366 reviews
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Traveller (488)
Room & Suite (146)
Dining (38)
Overview
  • Excellent60%
  • Very good23%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“hot tub”(107 reviews)
“the river”(440 reviews)
“chill spa”(40 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
31 Jan1 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,366)Write a Review
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Traveller rating
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LanguageEnglish
788
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Show reviews that mention
All reviewshot tubthe riverchill spafloor to ceiling windowson arrivalriverside suiterelaxation roomspa treatmentsthermal suiteheritage suitespa areaglass wallvoya productswooden bathmoy suitesteam roomlovely touch
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11 - 15 of 1,357 reviews
Reviewed 25 November 2017

My wife and I booked a suite for three nights to celebrate our wedding anniversary. The only one available at the time of the booking was a 'Heritage' suite which on the web site looked quite nice. When we arrived we were allocated the Moy...More

Thank Alan186470
Response from ICE-HOUSE-TEAM, Deputy General Manager at The Ice House HotelResponded 7 December 2017

Dear Guest, Thank you for your recent review of the Ice House. I am sorry to read that your recent visit with us did not meet expectations on this occasion, I would welcome an opportunity to discuss your experience in more detail at your convenience,...More

Reviewed 19 November 2017 via mobile

Had a lovely 2 night weekend stay. Everything is about this hotel is fantastic but particularly the view from our room...just beautiful. The food is fantastic, staff are friendly and helpful and the spa is gorgeous. We both had treatments and really really enjoyed them-...More

1  Thank Sarah S
Response from ICE-HOUSE-TEAM, Deputy General Manager at The Ice House HotelResponded 7 December 2017

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. I am delighted to read your positive review and that you had a pleasant stay with us, all feedback is greatly appreciated as it...More

Reviewed 18 November 2017 via mobile

Top marks for customer service-after booking directly online with confirmation, follow up welcome and farewell emails from the manager added to the handwritten card in the room. Nice touch. The hotel is through the town out to the quays built into the side of the...More

Thank MarOReilly
Response from ICE-HOUSE-TEAM, Deputy General Manager at The Ice House HotelResponded 19 November 2017

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base for your recent break. It's fantastic to read that you enjoyed your recent stay and were impressed with all we have to offer here at the Ice...More

Reviewed 16 November 2017

I visited for a few nights with a friend, we had an inclusive deal. Our reservation was missing when we arrived even though we had confirmed on the phone the week before. Luckily they weren't full and sent us to the bar (for a free...More

Thank scutchy_jo
Response from ICE-HOUSE-TEAM, Deputy General Manager at The Ice House HotelResponded 18 November 2017

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while visiting Ballina. I am delighted to read your positive review and that you had a pleasant stay with us, all feedback is greatly appreciated as it...More

Reviewed 11 November 2017 via mobile

We booked 2 nights here while visiting family in Ireland. We chose the hotel because of its great reviews and we were not disappointed. We chose the riverside suite which had living area and balcony and we were glad we did. The views of the...More

1  Thank Sinead K
Response from ICE-HOUSE-TEAM, Deputy General Manager at The Ice House HotelResponded 18 November 2017

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while visiting Ballina. It's fantastic to read that you enjoyed your visit and were impressed with all the we have to offer here at the Ice House,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 126 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Ballina
#2 Luxury Hotel in Ballina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 126 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Ballina
#2 Luxury Hotel in Ballina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (488)
Room & Suite (146)
Dining (38)
Pool & Beach (7)
Hotel & Grounds (297)
Bathroom (28)
Questions & Answers
Ask a question
mollykinz
1 October 2017|
AnswerShow all 9 answers
Response from Keitho75 | Reviewed this property |
Parking is exceptionally limited. They say they have 32 rooms but they don't have 32 spaces. it was an issue for us the weekend we were there and ended up having to park on the foothpath. to get to spa from room you have to... More
1
Vote
Maria-Goretti C
25 July 2017|
AnswerShow all 9 answers
Response from eleanor c | Reviewed this property |
I agree with the above but anytime we have stayed which is very often I have seen kids . Ballina is a vibrant town there is a play area on the cathedral road and a play area near the large store called Archers There are... More
0
Votes
Abigail B
30 May 2017|
AnswerShow all 4 answers
Response from SunshineGeraldine | Reviewed this property |
No bath but fabulous walk in shower
0
Votes
Room Tips
"Upgrade to a Riverside room - views are spectacular"
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"Rooms on the hotels right offer a super room view and are beside the spa treatments and hot tubs"
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"The Superior Riverside rooms"
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"The Spa suites are a great indulgence."
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