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Twin Trees Hotel

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Twin Trees Hotel
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545 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Galway, Ireland
Reviewed 18 December 2016 via mobile

Having a quick break away before the Xmas we decided on the Twin Trees Hotel in Ballina. It was a perfect choice. We have 3 young children who were treated like royalty. Even our 1 year old received a real wooden cot which meant he slept better. The highlight for our oldest son was an introduction by the very friendly...

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Helpful?
Thank MichealM M
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear guest Thank you for taking the time to share your experience with us. It is with delight to read you & your family enjoyed your stay with us. The leisure club is a great asset to the hotel & yes indeed you never know which celebrity you could bump into. We look forward to welcoming you back soon Kindest...

Reviewed 4 December 2016 via mobile

We had our xmas party there last night. Staff were lovely from booking the venue to leaving this morning. Everyone was lovely and could not do enough to help. Reception, waitresses,and bar staff. Food was lovely both last night and breakfast this morning. Enjoyed every minute of it. Thanks for a lovely evening.

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Helpful?
1Thank Breda B
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear Breda, Thank you for your review of your Christmas party. I am thoroughly delighted to read you and colleagues enjoyed one of our many Christmas party nights. We look forward to welcoming you back soon in the near future Kindest regards Helen

Dublin, Ireland
Reviewed 29 November 2016

Third time to stay at Twin Trees in last few months, top class luxury bedrooms, friendly staff, great location, beautiful setting, so peaceful, lovely owners Rachel and David, great bar food, really enjoyed our visits, highly recommended.

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Helpful?
Thank Heather B
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear Heather, Thank you for taking the time to review your recent stay with us. I am thrilled to read we met your expectations and we look forward to looking after you in the near future. Please inquire at reception to join our loyalty scheme where you can enjoy a complimentary stay with us. Kindest regards Helen

Reviewed 26 November 2016

As my husband and I had time off work we decided to take advantage and book a night away. We found a great on-line offer in the Twin Trees and booked bed and breakfast and a two course dinner. We had a lovely relaxing evening and enjoyed every minute. The room we were allocated was very spacious and warm. I...

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Helpful?
Thank Carla N
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear Carla, Thank you for your review, we value all of our guests feedback. I am delighted to read you & your husband enjoyed your recent stay with us. Our complimentary leisure club & fast complimentary WIFI is a great addition to a relaxing break away. We hope to welcome you back in the near future Kindest regards Helen

Carlow, Ireland
Reviewed 8 November 2016

We attended a really big family wedding here lately. Truthfully the best parts of the day were being with our family & friends, sharing the happiness of the bride & groom and getting out of the place the next day !! The Bridal Party definitely spared no expense for their big day but the only positive part of the hotel...

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2Thank sandra k
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear Sandra, Thank you for reviewing your recent stay. I was disappointed to read your comments on your recent stay. We pride ourselves on hosting beautiful & magical weddings, I have investigated the allegations you have made and I can find no evidence at all to support your claims. We look forward to welcoming you to The Twin Trees Hotel...

co clare
Reviewed 5 November 2016

This was my 3rdtime @this hotel twice downhill house this visit twin trees very dissapointed all round this hotel needs to revamp every bit of it it . It was cold , dark , musty smell in dining room and the cold feeling was just the worst I have ever experienced , the room was dusty kettle only worked if...

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2Thank CoClareMags
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent stay. I am sorry we did not meet your expectations, i will address your comments to our management team at our next meeting. We hope to welcome you back so you can experience the real Twin Trees Hotel experience Kindest regards Helen

A TripAdvisor Member
Sydney, Australia
1 review
Reviewed 21 October 2016

A belated but HUGE Thank you to Rachel and all the amazing staff at the Twin Trees Hotel in Ballina for having us for our wedding on August 6th 2016 and for treating us and all of our guests so well! We cannot thank you enough for taking us in at such short notice and giving us the best day...

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Thank A TripAdvisor Member
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear Sean & Tracy Thank you for your wonderful review of your wedding day at The Twin Trees hotel. It was our pleasure to host your special day and we are delighted you and your guests had the perfect day. The setting of our hotel is perfect for photographs, the back drop of our stunning gardens, mini waterfalls & river...

Dublin, Ireland
Reviewed 17 October 2016

I wish that I could write a more positive review of this hotel. Having lived in Ballina as a child, I returned with my husband and children hoping that it would be a really pleasant experience. It wasn't so at all. The leisure centre where I swam so many times as a child was tired and dated. I didn't mind...

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5Thank emeroc2016
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear guest, Thank you for leaving feedback on your stay with us. I was disappointed to read your stay did not meet your expectations, our old world charm that meets modern luxury is very popular amongst our guests. We hope to welcome you back in the near future Kindest regards Helen

Ireland
Reviewed 16 October 2016 via mobile

Rooms and bathrooms are very spacious ...(bedroom no. 350 could be a wee bit cosier, as I had to ask for a lamp) I would definitely stay here again as the staff members are all so friendly and helpful.

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Helpful?
Thank Alison H
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear Alison, Thank you for taking the time to review your recent stay with us. I am delighted to read you enjoyed your stay with us and our staff looked after you. We have just launched a loyalty card for our returning guests, just ask for details at reception to claim your complimentary stay. We look forward to welcoming you...

Reviewed 11 October 2016 via mobile

We stayed for family wedding. Rachel and all the staff could not do enough to help us. Rooms comfortable and food was excellent both on the bar and dining room. We will definitely return for another stay.

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Helpful?
Thank Linda B
Helen-Res, Manager at Twin Trees Hotel, responded to this review

Dear guest. Thank you for taking the time to leave a review, we appreciate all feedback. I am delighted to read you enjoyed the wedding and we look forward to welcoming you back soon Kindest regards Helen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Set in tranquil gardens near the banks of the River Moy in Ballina, Co. Mayo the Twin Trees Hotel (formallyDownhill House Hotel) is a family owned and managed hotel. The Moylett Family have been welcoming guests since 1936 and are proud of the excellent reputation the hotel has achieved over the years. Hospitality is a Mayo tradition and nowhere is the family tradition more honoured than at the newly renovated Twin Trees Hotel & Leisure Club (formally The Downhill House Hotel). With 55 comfortable bedrooms set in idyllic gardens within a 10 minute walk into Ballina town. Facilities include leisure Centre with indoor pool, Frogs Piano Bar, and excellent homemade locally sourced produce. Situated close to 3 golf links, Knock Shrine, 45 minute drive to Knock Airport. A long tradition of Irish Warmth & Hospitality awaits you. ... more   less 

Additional Information about Twin Trees Hotel

Address: Downhill Road, Ballina, Ireland (Formerly Downhill House Hotel)
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range: ₹ 3,944 - ₹ 9,627 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Twin Trees Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Downhill Hotel Ballina
Hotel Style:
#1 Green Hotel in Ballina
#3 Romantic Hotel in Ballina
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Questions & Answers

Here's what travellers have asked, with answers from Twin Trees Hotel staff and other travellers.
2 questions
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Pennsylvania
3 months ago
Belfast, United Kingdom
over a year ago

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Questions? Get answers from Twin Trees Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a garden view, I don't know if any of the rooms face the river but that's really pretty too”
 of 5 bubbles Trina414, 16 Feb 2017 | Read review
“Room with view”
 of 5 bubbles monica227, 9 Feb 2017 | Read review
“All rooms close to stairs and reception. quiet hotel”
 of 5 bubbles nomad2275, 9 Oct 2016 | Read review
“Ask for the 2nd or 3rd floor of the new wing”
 of 5 bubbles jimmaher1, 15 Sep 2016 | Read review
“Rooms in the new wing are best.”
 of 5 bubbles ciarano675, 5 Sep 2016 | Read review
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