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Twin Trees Hotel

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Twin Trees Hotel
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545 Reviews from our TripAdvisor Community

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Showing 524: English reviews
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Reviewed 1 week ago via mobile

I dont know where to start with this review! Before i book or travel anywhere, i always check trip advisor first! Nearly all of the reviews on the twin trees where good, so i went ahead and booked. Im not a snob, or fussy, normally i'm very easily pleased, i knew i wasnt going to 5star, but the pictures that...

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2Thank Foodu
Dublin
Reviewed 1 week ago

It was a horrible cold evening when I pulled up to the hotel so I didn't pay much attention to the exterior but the hotel is warm and cosy inside. Very relaxed atmosphere and the staff were all so nice and accommodating to me. Best of all and this deserves all the stars available, the shower was hot and powerful....

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2Thank Trina414
Dublin, Ireland
Reviewed 2 weeks ago

This is a lovely family run hotel. clean and spacious with loads of room to sit down in couches and chairs. Nice wide halls no steps or hassle on route to rooms. Rooms clean and bathrooms big with shower and bath seperate for family rooms. Lovely play room for children with loads books toys tv games etc. Food good ,...

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1Thank monica227
ireland
Reviewed 5 weeks ago via mobile

I attended a wedding in this hotel on New year's Eve, wow what a fantastic venue. Rachel was available all day to help and oversee that everything went as expected. All the staff were very friendly and the table service was exceptional, also the bartender's who were very polite even after 4a.m. when the sing song was in full swing....

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1Thank cat085
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent experience with us. It is with sheer pleasure to read your kind words, as a family owned & run hotel we strive so hard to ensure every guest has a wonderful stay with us. We sincerely look forward to welcoming you back in the near...

Reviewed 5 weeks ago via mobile

I was at a wedding here recently. The reception area and ballroom are fabulous and are great for indoor pictures on a cold decembers day. The food was fabulous, everyone commented on how good it was. No-one had a bad word to say. While the bar was busy all night no-one was left waiting long for their drinks. Rachel was...

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Thank melikemyholidays
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear guest Thank you for taking the time to leave feedback on the recent wedding we hosted. I am thrilled to read you enjoyed this magical occasion, we ensure every wedding we host runs to perfection. The hotel is a wonderful setting for wedding & other functions with our manicured gardens, mini waterfalls & the beautiful river flowing along side...

Galway, Ireland
Reviewed 20 January 2017

We spent a few days at the hotel recently. The staff were very friendly, the rooms were very clean and warm, and the food was excellent. The leisure centre is a real asset to the hotel. We would highly recommend this hotel.

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2Thank ILeonard21
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear guest Thank you for your recent review I am delighted you received our warm west of Ireland welcome & that you enjoyed your stay with us Our leisure club is a wonderul addition especially with our unpredictable weather Sign up to our free loyalty scheme where you will receive a complimentary stay after every 5 stays with us We...

Clifden, Ireland
Reviewed 17 January 2017

We had family lunch here and stayed one night. Rachel and her team could not have done more to make us feel more welcome. The hotel was spotlessly clean and warm and comfortable. I would stay here again.

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Thank sdurcan
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear guest Thank you for sharing your recent experience with us. I am thrilled to read you enjoyed your lunch with us We serve beautiful carvery lunches every Sunday from 12.30 - 3pm & evening dinners every day from 5.30 - 9.00pm We hope to see you again very soon Kindest regards Helen Front office & reservations manager

Dublin, Ireland
Reviewed 6 January 2017

we booked this hotel during the christmas and new year period.It was ideal for a family break. Every staff member was extremely pleasant and friendly towards us. Rooms were spacious and hotel itself was maintained to a good standard. The food was lovely and well presented and the bar well stocked. I would recommend this hotel to anybody and will...

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1Thank supercelt
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear guest Thank you for your recent review As a family owned & run hotel we go that extra mile to ensure all of our guests have a fantastic stay with us. We run kids camps in the holidays to keep the little ones occupied & our leisure club with kiddies pool is a wonderful addition. Our family rooms are...

Belfast, United Kingdom
Reviewed 30 December 2016 via mobile

Booked this hotel as the hotel we usually stay in didn't have availability. I knew this hotel years ago and always held the venue in very high regard. After we booked the hotel I read some of the reviews, particularly the negative ones and I m pleased to say that we had a positive experience of the hotel. Most importantly...

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1Thank Paul M
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Paul Thank you for your recent feedback, I am happy you had a positive experience with us & our staff gave you a warm & friendly west of Ireland welcome. We have renovated the majority of the hotel & it is looking fabulous We hope to welcome you back soon Kindest regards Helen Front office & reservations manager

Galway, Ireland
Reviewed 19 December 2016 via mobile

Went there with friends for a night to see a fashion show. We had dinner there 1st it was lovely and the staff were so friendly there was a lovely lady at reception too. She was so friendly. It wasn't a luxury hotel but it was nice and very clean and lovely surrounding I would def stay there again and...

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Helpful?
Thank Tracey N
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Tracey, Thank you for your review I am delighted you enjoyed your stay with us. We have recently launched our loyalty scheme, where you can receive a complimentary stay with us, so please ask at reception the next time you stay with us. We look forward to welcoming you back soon Kind regards Helen Front office & reservations manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Set in tranquil gardens near the banks of the River Moy in Ballina, Co. Mayo the Twin Trees Hotel (formallyDownhill House Hotel) is a family owned and managed hotel. The Moylett Family have been welcoming guests since 1936 and are proud of the excellent reputation the hotel has achieved over the years. Hospitality is a Mayo tradition and nowhere is the family tradition more honoured than at the newly renovated Twin Trees Hotel & Leisure Club (formally The Downhill House Hotel). With 55 comfortable bedrooms set in idyllic gardens within a 10 minute walk into Ballina town. Facilities include leisure Centre with indoor pool, Frogs Piano Bar, and excellent homemade locally sourced produce. Situated close to 3 golf links, Knock Shrine, 45 minute drive to Knock Airport. A long tradition of Irish Warmth & Hospitality awaits you. ... more   less 

Additional Information about Twin Trees Hotel

Address: Downhill Road, Ballina, Ireland (Formerly Downhill House Hotel)
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range: ₹ 3,944 - ₹ 9,627 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Twin Trees Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Downhill Hotel Ballina
Hotel Style:
#1 Green Hotel in Ballina
#3 Romantic Hotel in Ballina
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Questions & Answers

Here's what travellers have asked, with answers from Twin Trees Hotel staff and other travellers.
2 questions
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Pennsylvania
3 months ago
Belfast, United Kingdom
over a year ago

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Questions? Get answers from Twin Trees Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a garden view, I don't know if any of the rooms face the river but that's really pretty too”
 of 5 bubbles Trina414, 16 Feb 2017 | Read review
“Room with view”
 of 5 bubbles monica227, 9 Feb 2017 | Read review
“All rooms close to stairs and reception. quiet hotel”
 of 5 bubbles nomad2275, 9 Oct 2016 | Read review
“Ask for the 2nd or 3rd floor of the new wing”
 of 5 bubbles jimmaher1, 15 Sep 2016 | Read review
“Rooms in the new wing are best.”
 of 5 bubbles ciarano675, 5 Sep 2016 | Read review
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