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The Cardinals Hatt

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137 Reviews from our TripAdvisor Community

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There are newer reviews for The Cardinals Hatt
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Showing 136: English reviews
Saltash, United Kingdom
Reviewed 15 August 2016

So my husband and I went to have a few drinks tonight - fabulous atmosphere, attentive service by such wonderful staff, Lewis. Thank you for making us feel so special from the time we arrived until the time we left. All the staff looked so professional and smart tonight and Lewis demonstrated his strong leadership skills.

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Helpful?
1Thank 34Alexandra_
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear 34Alenandra_ Thank you for your kind review. We hope to see you again at The Cardinals Hatt. Kind Regards Nadine Evens

Reviewed 9 August 2016 via mobile

Booking in was easy and all the staff are so very helpful and friendly. Room 8 was beautifully decorated. Bed comfortable, fluffy white towels and plenty of room. The good news ends there. My lovely bathroom was ruined by ridiculous mastic that didn't seal the basin taps from swinging loosely. The hot water was just about warm and the shower...

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Thank DDignum
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear DDignum, Thank you for visiting The Cardinals Hatt and sharing your comments on TripAdvisor, however there is little we can do once you have left the venue. We're delighted to hear that you found our staff lovely and did not want to complain, but with all due respect, that is what they are there for and they would of...

Reviewed 7 August 2016 via mobile

Lovely staff clean room but a bit out of the way, would be a bit better if the bar was open later I'm sat in our room at 9.30pm because the bar is shut and can't drive to anywhere else because of the drink driving laws in future will book something more central so I can at least Park the...

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1Thank Bob B
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Bob B Thank you for visiting The Cardinals Hatt and taking the time to share your experience on TripAdvisor. Our bar only shuts early on a Sunday - we are sorry for any inconvenience caused. Kind Regards Nadine Evens

kent
Reviewed 2 August 2016

Although the rooms are spacious enough and quiet their cleanliness could be better. The reception we received was cool and we found the staff to be generally not very friendly. Food in the restaurant was good and prices acceptable. Beware the price is for room only - no breakfast included. Also the bar seems to shut early on Sundays -...

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1Thank KentDogperson
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear KentDogperson We are sorry to hear that did not enjoy your recent stay at The Cardinals Hatt, as I'm sure you can see from our previous reviews "staff to be generally not very friendly" is very un-heard of. However, we are glad your enjoyed your food with us and do hope that you would consider us again in the...

Derby, United Kingdom
Reviewed 1 August 2016

Pros - The reception and housekeeping staff are very friendly, cheerful and helpful and cannot be faulted. Car parking facilities are free and abundant with handy spaces to leave your vehicle in view from your room. The white towels and bed linen were beautifully clean, crisp and fresh albeit the towels a little thin. The twin beds were very comfortable....

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2Thank IMOPOZ
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear IMOPOZ Thank you for visiting the Cardinals Hatt. Your honest feedback helps us to improve our service. Your comments have been passed to the GM and housekeeping team. Kind Regards Nadine Evens

Cheltenham, United Kingdom
Reviewed 28 July 2016 via mobile

Stayed for an overnight stop on way to main holiday destination. Welcomed warmly by staff. Had two rooms booked. The rooms have everything needed for a good hotel/bed and breakfast. They are let down severely by their condition. Unfortunately there was severe mould in the shower/sink area. The carpets were stained. The room was generally unclean. In the other room...

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1Thank DecChrisandMange
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear DecChrisanMange Thank you for your honest feedback, it helps us improve our service. Your comments have been passes to the GM. Kind Regards Nadine Evens

Reviewed 17 July 2016

The Cardinals Hatt appears to be a very popular place for holiday makers, business people and even the locals. The main building, where breakfast is served and where the bar is, has a warm welcome feeling and is very clean. The staff, whether on reception or working in the bar or restaurant are incredibly friendly, approachable and efficient. Nothing was...

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Thank GilbyG
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear GilbyG Thank you for visiting The Cardinals Hatt and taking the time to share your experience on TripAdvisor - we’re delighted that you enjoyed your stay with us. We appreciate your honest comments are it helps us continuously improve our service. We hope to welcome you back in the near future. Kind Regards Nadine Evens

Southam, United Kingdom
Reviewed 23 June 2016

Arrived 7 p.m. Check in was easy and receptionist friendly. Bar and restaurant area modern decor clean and tidy. Bar staff friendly and accommodating. Good selection of beers. Restaurant menu limited but what I got ( sweet chillie belly pork) was very good. The chalet room was clean and tidy but very dated decor. The TV was very old big...

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Thank Dwupton
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Dwupton Thank you for visiting The Cardinals Hatt, we appreciate your honest feedback at it helps us improve our service. Kind Regards Nadine Evens

Exmouth, United Kingdom
Reviewed 6 June 2016

We stayed here for one night as we were attending a function nearby. It is more of a motel than hotel with your own one bedroomed chalet. We had a decent size bedroom with ensuite shower room (love the waterfall tap) and seperate toilet. There was plenty of tea, coffee, sugar and biscuits in the room. The bed was comfortable...

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Thank verderose
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear verderose, Thank you for visiting The Cardinals Hatt and taking the time to share your experience on TripAdvisor - we’re delighted that you enjoyed your stay with us. We appreciate your honest comments are it helps us continuously improve our service. We hope to welcome you back in the near future. Kind Regards Nadine Evens

Royal Tunbridge Wells, United Kingdom
Reviewed 3 June 2016

Spent a couple of nights here whilst attending a training course locally. Great location, more motel than hotel but newly refurnished rooms very comfortable, spacious and spotless.Management and whole team very friendly and overcame problems of a late running major function, to serve us great food. Breakfasts were especially excellent! Very good value££

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Thank Bob A
Manager T, Public Relations Manager at The Cardinals Hatt, responded to this review

Dear Bob A Thank you for visiting The Cardinals Hatt and taking the time to share your experience on TripAdvisor - we’re delighted that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind Regards Nadine Evens

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about The Cardinals Hatt

Address: Callington Road, Saltash PL12 6PJ, England
Region: United Kingdom > England > Cornwall > Saltash
Price Range: ₹ 3,822 - ₹ 4,923 (Based on Average Rates for a Standard Room)
Number of rooms: 30
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Also Known As:
Holland Hotel Saltash
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else”
jandkjones, 31 Jan 2017 | Read review
“Don't use number 25”
994peterb, 13 Sep 2016 | Read review
“Only use if nothing else available”
KentDogperson, 2 Aug 2016 | Read review
“No wifi in room 22 suggest you get a room nearer main hotel”
Dwupton, 22 Jun 2016 | Read review
“Newly refurbished rooms are best”
BobA269, 3 Jun 2016 | Read review
5 of 5