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Premier Inn Matlock hotel

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Bakewell Road, Matlock DE4 3AZ England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
PremierInn.com
US$ 74
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (72)
Room & Suite (33)
Dining (16)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Matlock hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Matlock
Location
Cleanliness
Service
Value
Travellers' Choice
If you're planning a trip to the Peak District or have business in Derbyshire, you're guaranteed a great night's sleep in our Matlock hotel. On the edge of town and less than a mile from the train station, Premier Inn Matlock is only a couple of miles from the Victorian spa resort of Matlock Bath. Today, the Peak District Mining Museum and Heights of Abraham country park bring visitors to the area. After a day of fresh air and activity, have dinner at Thyme then relax in one of our new-generation bedrooms each featuring an impressive 40" flat screen TV, bright, modern bathroom with a large shower head and slumber-inducing, king-size Hypnos bed.
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Full view
Property amenities
Free parking
Free internet
Bar / lounge
Highchairs available
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Vending machine
First aid kit
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Coffee / tea maker
Flatscreen TV
Bath / shower
Clothes rack
Private bathrooms
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
851Reviews11Q+A70Room tips
Traveller rating
  • 540
  • 198
  • 73
  • 24
  • 16
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Popular mentions
Seaside779745 wrote a review Dec 2020
2 contributions
Hotel's Favourite
Thank you to Alison and Leona for their welcome and help during my visit, both exceptional and a credit to Premier Inn. I feel safe during the pandemic staying at Premier Inns when work dictates, as the room was spotless and housekeeping had worked hard to ensure everything was done correctly to meet covid standards. Sadly there was no WiFi during my stay, I could not make the calls I needed to from my room as no signal either, no 4g, nothing. Virgin broadband are at fault here for their appalling service and very unfair to Premier Inn's business at this difficult time to have left this hotel without this service, really disgraceful of Virgin, not Premier Inn's fault. For that reason I am giving appropriate stars for the excellent customer service I received and for the cleanliness of my room. Zero for Virgin Broadband who ruined my stay.
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Date of stay: December 2020Trip type: Travelled solo
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CazzaWestMids wrote a review Nov 2020
Sutton Coldfield, United Kingdom341 contributions254 helpful votes
We booked a night away at this Premier Inn for us as a family of 5. We had to book 2 rooms and were assured before arrival that our rooms would be close and if possible next to each other. We tried to check in early at lunchtime but after waiting a while at reception and no one came out to greet us we gave up, went into Matlock and checked in just after 5. The hotel had no recollection of us emailing before requesting for rooms nearby and although they knew we were a family booking under one reference number no one had bothered to put us together. We were given rooms 111 and 203. We couldn't have been physically any further apart and it was a logistical nightmare sorting out bags, toiletries, clothes, etc. The kids were upset that we were so far apart of well. If someone needed something we couldn't just leave the children alone so we all had to go. Then room 203 had a problem with the door rattling. Every time someone opened their door along the corridor it sounded like someone was trying to break into our room with the door and handle rattling loudly. This kept happening and made us anxious and unable to sleep at times. The location was good and parking and we enjoyed the breakfast. You have to book a table for breakfast in advance but they don't really make this clear in advance. A number of people were complaining about this. The restaurant isn't open at night which is a pity. We ordered a takeaway pizza from Bellini Pizzeria and would highly recommend them. Great value and service. We walked to the Heights of Abraham and enjoyed that. It took about 45 mins walk from the hotel but was a nice easy walk. Matlock town was nice and much closer and you could walk there within just 10 mins. Matlock train station is about 7 mins walk away but trains aren't often.
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Date of stay: October 2020Trip type: Travelled with family
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Response from Whitbread Hotels and Restaurants, General Manager at Premier Inn Matlock hotel
Responded 11 Nov 2020
Hello there, thanks for taking the time to share your review. Whilst we're happy to hear you stayed with us and you found the location, parking and breakfast good, we're very sorry your rooms weren't allocated near each other and there was a delay with checking in. We're also sorry the door in room 203 had a fault meaning it would rattle. We can appreciate the overall experience left you feeling let down and this certainly isn't how we want our guest's to feel. Whilst our team's try their very best to accommodate all request's and get all rooms available at 2pm, this isn't something we can guarantee I'm afraid. Just so you know, we've now shared your feedback with the hotel manager to see what improvement's can be made going forward. We wouldn't want standard's like these to continue so the door will be inspected and this will also be raised with the team to ensure any necessary retraining is arranged. We hope this doesn't make you think twice about returning so please have confidence this isn't our usual standard and your comments will be picked up. Thanks for taking the time to get in touch and we hope to see you again soon. Ricky
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PCR wrote a review Oct 2020
1 contribution
Overnighted for a family occasion. Room was spotless, tv was HD, breakfast was fresh. Car parking on site included and location good, near to town centre and facilities. Special mention to staff member/duty manager Ellie/Elly who was first class, polite, friendly and in charge. Bravo. See you again and thanks. Would recommend.
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Date of stay: October 2020Trip type: Travelled with family
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boilerbill wrote a review Oct 2020
Dunstable, United Kingdom133 contributions55 helpful votes
The room was acceptable size and well cleaned with little to complain about and the staff only gave me one cause to complain. That being we stayed as the beginning of them opening after the first lock down post CV19. We were clearly told the restaurant was closed. Quite a shock to find to open for breakfast, with people eating, how they got to know to book and not us I just don't know. But growling ended up with us getting seated.
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Date of stay: July 2020
Location
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Johnfp67 wrote a review Oct 2020
Rushden, United Kingdom68 contributions34 helpful votes
Took a visit to the nearby Heights of Abraham and decided to stay for the night. We generally try to stay in Premier Inns as the service is usually excellent and the staff good. This was no exception. Exceptional clean and the staff were as we expected, friendly and helpful. The room was the usual premier inn room, spacious, good bathroom, clean bright and very comfortable. We did not have dinner as the restaurant was closed but breakfast was excellent with super staff taking the orders. Another excellent Premier Inn
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Date of stay: October 2020
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PRICE RANGE
US$37 - US$106 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandDerbyshireMatlock
NUMBER OF ROOMS
58
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Frequently Asked Questions about Premier Inn Matlock hotel
Which popular attractions are close to Premier Inn Matlock hotel?
Nearby attractions include Matlock Meadows Coffee Shop (0.5 km), Punnydukes (1.2 km), and Laburnum Inn (0.6 km).
What are some of the property amenities at Premier Inn Matlock hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Premier Inn Matlock hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Matlock hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Matlock hotel?
Yes, free parking is available to guests.
What are some restaurants close to Premier Inn Matlock hotel?
Conveniently located restaurants include Stones Restaurant, The Sycamore Inn, and The Thorn Tree.
Are there any historical sites close to Premier Inn Matlock hotel?
Many travellers enjoy visiting Haddon Hall (7.6 km), Cromford Mill (4.0 km), and Caudwells Mill & Craft Centre (5.9 km).
Is Premier Inn Matlock hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.