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Traveller (236)
Room & Suite (83)
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Overview
  • Excellent56%
  • Very good25%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
There are newer reviews for Woolley Grange
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Traveller rating
270
131
65
26
14
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LanguageEnglish
270
131
65
26
14
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All reviewswalled gardenoutdoor poolthe baby listening servicefamily hotelkids clubchanging matsauna and steam roomhen househigh teaspa treatmentsyoung familiesnappy binchild friendly hotelafternoon teakids tealuxury hotelkids meals
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11 - 15 of 506 reviews
Reviewed 25 April 2018

We went on the baby first stay package - room was lovely, and the hotel catered really well for babies and small children - providing the necessary equipment and numerous additional, thoughtful services - bottle cleaning, high tea for the children, creche, baby listening services...More

Thank Benemma82
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 1 week ago

Dear Benemma82 Thank you so much for taking the time to write a review of your recent stay. Its' great to hear which aspects really worked for you and which we can improve. We regularly review feedback so will add your comments about the food...More

Reviewed 25 April 2018 via mobile

My family and I stayed here for 2 nights (consisting or my wife and I and 3 year old and 1 year old). Our first stay with this hotel group. Positives: Fantastic site, well maintained, service was excellent - really couldn't do enough for us....More

Thank WR_Bristol
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 1 week ago

Dear WR_Bristol Thank you very much for your 5 star review. I am delighted to hear how much you enjoyed your stay particularly as it was your first foray into our collection of hotels. Thank you for highlighting areas for improvement. We review all feedback...More

Reviewed 23 April 2018

I Stayed at Wooley Grange together with my extended family a month ago. Overall it was a good experience althoug the restuarant service varied from superb to disinterested and there were also one or two other issues. More importantly I am most concerbed aboiut the...More

Thank MWB1900
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 24 April 2018

Dear MWB1900 Thank you very much for your review. I do apologise that I have missed calling you back. That has been an administration error on my part; I do really appreciate guests feedback as it means we can learn and improve our systems and...More

Reviewed 16 April 2018 via mobile

Stay for one night with kids. Rooms were starting to look tired. My kids were not that impressed by the creche which was the main reason we came. Our 5 year old asked to leave 1 hour in to her 2 hour time there as...More

2  Thank FrightenedFlier
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 17 April 2018

Dear FrightenedFlier Thank you for your review and I am very sorry to hear you were not entirely happy with your stay at Woolley. I would be really grateful if you would contact me directly so I can hear more details of your experience. Please...More

Reviewed 14 April 2018 via mobile

We stayed for one night at Wolley Grange and found the room food and service faultless. It’s a wonderful place for family to get together and properly relax and have fun. The spa staff were especially helpful and despite the rain we all had a...More

1  Thank mikeprestwoodsmith
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 15 April 2018

Dear mikeprestwoodsmith Thank you for your 5 star review. It is wonderful to hear how much you enjoyed your recent stay with us. I do hope we can welcome you back soon and hopefully the weather will be kinder. Warm wishes Clare

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 143 - US$ 391 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 143 - US$ 391 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (236)
Room & Suite (83)
Dining (19)
Pool & Beach (18)
Family and Play Areas (28)
Questions & Answers
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RBHeath
5 December 2016|
Answer
Response from car0linemackay | Property representative |
Hello Rebecca and welcome! From Bath train station we would recommend that you take the train to Bradford on Avon (in fact book your tickets to Bradford on Avon from your original destination). From Bath to Bradford is a 10... More
0
Votes
FMoonandStars
28 January 2016|
AnswerShow all 6 answers
Response from cheryl m | Reviewed this property |
No charge but lots and lots of children so, be cautious if you're looking for grown up time! Delightful but very family orientated!!
0
Votes
freddieandlewis
17 February 2015|
AnswerShow all 2 answers
Response from granny662014 | Reviewed this property |
Hello I think that small children are supervised in the Kids Clubs however I am not sure that they are supervised during outside play. A telephone call to the hotel will answer your questions and they may be able to arrange... More
0
Votes
Room Tips
"only go there if you get a decent deal"
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"We didn't see the other rooms but might consider paying extra for an upgrade next time"
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"Ask about rooms with a view over the gardens."
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"claires was a nice room."
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