I've stayed in many different hotels over the last few years while covering in different stores for work and this hotel is hands down my favourite and has now set the standard for other hotels (in my opinion). I had to stay across 3 weeks (travelling home for a few days and then returning) and each time I returned the staff were friendly and took a genuine interest in what I did for work. The rooms themselves were well maintained, cleaned daily and had a nice cosy feel to them. Admittedly when you stayed in the rooms on the second floor (Rooms 5-8) you didn't get as much street noise or bar noise as you do when staying on first floor. Though when I did stay on the first floor I was still able to sleep through most of the noise and even have a nap if I got back early enough for one. The bar downstairs had a nice atmosphere even when they were very busy and the restaurant food was absolutely fantastic. Admittedly you could go elsewhere for something cheaper but you would lose out on the quality of the meal they provide. I would highly recommend this hotel to anyone visiting Carmarthen. I enjoyed my stay each week and cannot thank the wonderful staff enough for making it such an enjoyable stay.…
Second time we have stayed here and it is consistently friendly and wel maintained. Staff are helpful and efficient. They offer a decent Vegan cooked breakfast too . Prices are reasonable even though everything has risen lately. We had a problem with our radiator which was immediately fixed.
What a gem of a find. Myself and 5 friends travelled into Carmarthen on Saturday afternoon for a few drinks and food. We had food in the Rose & Crown, the service along with the food was so good we arranged to go back Sunday for Sunday lunch and Oh my days!! We weren’t disappointed! Absolutely stunning and very good portions. We will be returning.
Excellent … from the first check in, staff went over and above and even came out to assist with the quirky pay and display car parking ! Great bar service with a Selection of welsh craft ales. Food was not just beautifully cooked and well presented but delicious and plentiful . Our room was luxurious with great mattresses and coffee and tea making facilities and was beautifully decorated with photos of local landscape. Tv reception very good too. Highly recommended.
The hotel was lovely, very clean and service was very good but the only down fall that we had a room at the front of the hotel looking on to taxi ramp, it was very hot night but we had colse our window due to the noise and with the closed we still here everything from out side, people waiting for taxi till 5am. And to top it off builder across the road start work at 7am on Sunday morning
The chap who welcomed my partner and I was very hospitable. We were made to feel very welcome. Due to our early start we didn't manage to sample the breakfast but hopefully next time... Granted, the price was high end but we really didn't mind paying it!
Hotel was absolutely brilliant, staff all warm and friendly and manager helped no end sorting out an issue caused by booking.com at beginning of our stay. Rooms very modern and fresh would definately return
Love calling in here. Called in for a few cocktails. Atmosphere lovely as always and enjoyed watching my rugby team win. Staff very friendly. Lovely to see a few dogs allowed to join us in the bar. Will always call there for a drink as there's always a welcome
A lovely lunchtime meal. Good selection of meals available on the menu. Very friendly and helpful staff. Quick and professional service. Portion sizes were very good. Great selection of drinks at the bar. We had a great time.
I stayed here overnight, on business, and from the moment I arrived I was made to feel welcome, being introduced to the staff, and notified of the evening receptionist. I was shown to my room, which has obviously been renovated recently, and was not disappointed. It was absolutely spotless, and was a willing competitor, for any other 5 star venue. Real attention had been paid to presentation of the toiletries, towels and general cleanliness, it was lovely. I then went down to the bar and spent a pleasant few hours there, and again, the staff were very attentive, but ten I ordered food, and this is where the hotel was disappointing!! I ordered a burger, and when it turned up, it was split in half, which would suggest that it had been cooked from frozen, and was presented in a rather forlorn, and pathetic brioche bun. It had been coated in so many bacon bites that there was no flavour of the beef, and the coleslaw appeared to have chilli or curry powder in it? Coupled with chips that had been cooked in old oil, that tasted, as such, my experience was disappointing. I got up for breakfast and a similar situation occurred whereby the toast wasn't served separately, and was cooked before the breakfast, resulting in cold toast, served at the side of the plate. The poached egg was still raw in the centre and had not been cooked properly. The chefs mobile text notification continually sounded 'reveille' from the kitchen, and the host didn't seem to do an awful lot, apart from greet the few guests that were there for breakfast. Considering someone, has gone to significant lengths to overhaul, and take the time and effort to make this establishment a success, it is let down, quite badly, by poorly prepared, badly presented and cooked food. There needs to be an overhaul of the kitchen staff, if they're not prepared to go the extra mile, or are not trained to serve good quality food, in what would, or could be an extremely nice establishment!!!…