We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 2 hotels in Kapalua

The Ritz-Carlton, Kapalua

3,513 reviews
Save
Traveller (2343)
Room & Suite (522)
Pool & Beach (495)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“club level”(200 reviews)
“the banyan tree”(216 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Kapalua
Special Offer: Rewards Member Rates
Hotel packages
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,513)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
There are newer reviews for The Ritz-Carlton, Kapalua
See the most recent reviews
Filter reviews
3,388 results
Traveller rating
2,233
630
300
139
86
Traveller type
Time of year
LanguageEnglish
More languages
2,233
630
300
139
86
Show reviews that mention
All reviewsclub levelthe banyan treeresidential suiteburger shackterrace restauranthonolua storesushi restaurantour honeymoondt fleming beachfour seasonspineapple grillcoastal trailgolf coursesgeneral storeplantation houselobby barbeautiful property
FilterEnglish
Updating list...
1,501 - 1,505 of 3,388 reviews
Reviewed 20 October 2014

We got probably the warmest welcome in history. Margie (?) was extremely attentive, provided a complimentary upgrade and complimentary late check out (not because status but because she saw a baby in our reservation, bonus points for being really sweet!). She also promptly call us...More

Thank valontheroad
Reviewed 20 October 2014

We got this on an Expedia deal, and the experience was fantastic at the price point. The hotel is slightly dated, but still quite luxurious. Every part of the facility was outfitted to a high standard. Our room wasn't high up and looked over a...More

1  Thank Local819
Reviewed 19 October 2014

Hotel is outstanding, so are all the staff. We had the ocean view room which has stunning views. There was a mix up with initial reservation as we are travelling as a group, one of our group had to stay on the other side of...More

Thank shazzab333
Reviewed 19 October 2014 via mobile

We loved being at this hotel. Apart from the usual Ritz standard,it had some valuable extras thrown in for us. We were upgraded to a suite in the residence part of the hotel. As a result of this ,we got an access to free laundry...More

Thank amit s
Reviewed 17 October 2014

The hotel itself needs some updating.. I'm sure when it was built it was the most beautiful hotel, however now adays the new hotels will knock your socks off and unfortunately if you pay full price for the Ritz and you've stayed at other locations...More

Thank Jsalimi
PreviousNext
1299300301302303678
Add Photo Photos
Traveller (2343)
Room & Suite (522)
Pool & Beach (495)
Dining (159)
Hotel & Grounds (1430)
Bathroom (41)
Family and Play Areas (41)
Business Centre & Event Rooms (6)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 524 - US$ 2,063 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 524 - US$ 2,063 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite