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The Ritz-Carlton, Kapalua

3,600 reviews
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Traveller (2514)
Room & Suite (589)
Pool & Beach (520)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“the banyan tree”(222 reviews)
“club level”(200 reviews)
“burger shack”(56 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Kapalua
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,600)Write a Review
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3,473 results
Traveller rating
2,284
649
308
146
86
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2,284
649
308
146
86
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All reviewsthe banyan treeclub levelburger shackhonolua storesushi restaurantour honeymoonterrace restaurantdt fleming beachfour seasonspineapple grillcoastal trailplantation housegeneral storelobby barbeautiful propertypool staffprivate beach
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11 - 15 of 3,473 reviews
Reviewed 2 weeks ago

Had club level access for 6 nights for our honeymoon. The property is really nice, room was great, grounds immaculate. But the club access and staff made our trip. Everyone we came into contact was so nice and accommodating even down to the last minute...More

2  Thank scfa
Reviewed 2 weeks ago via mobile

The hotel is beautiful. The staff is well trained and helpful. The beach is small and you can’t “walk the beach”. Personally I like Kaanapali Beach much better. The grounds are well kept. The conference facilities were very good. Valet parking. Eating at the restaurant...More

3  Thank Drgole
Reviewed 2 weeks ago

We checked in. they couldn't offer me hypo allergy bedding. They offered me to sleep in the lobby, off to the side. I tried to sleep out by the pool. There was a couple of midnight smoochers in the pool that saw me, thinking the...More

2  Thank Julie C
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 2 weeks ago

Aloha Julie C, We appreciate you taking the time to share your candid review, however, we are concerned to hear such uncharacteristic feedback. We take pride in our impeccable service and attention to detail, and would appreciate the opportunity to connect with you directly regarding...More

Reviewed 2 weeks ago

We stayed for four nights. We'd booked a club level room with ocean view. We are Marriott platinum and they upgraded us to an ocean front suite on the fourth floor. Fantastic 270 degree view with two balconies. Separate living room with wood floors, two...More

5  Thank James G
Reviewed 2 weeks ago via mobile

Fabulous service. We paid conference rate of 329 and had amazing views. I would never pay the 960 per night for any place! Wished for a little less delicacy style food. Valet and house keeping were top notch

Thank Tiffani O
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 573 - US$ 2,084 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 573 - US$ 2,084 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2514)
Room & Suite (589)
Pool & Beach (520)
Dining (158)
Amenities (75)
Family and Play Areas (44)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
David F
20 February 2018|
AnswerShow all 4 answers
Response from Poli V | Reviewed this property |
No - just pool service with a full eat and drink menu.
0
Votes
macy527
5 February 2018|
Answer
Response from Raoul9466 | Reviewed this property |
I really don’t know what the weather is like but you could google that. I’m sure the weather is very nice at that time. Probably high 80s. I️ do not believe they discount the course because you are staying at the Ritz... More
1
Vote
tgaildean
26 January 2018|
AnswerShow all 9 answers
Response from N_Sherrill_721 | Reviewed this property |
There is a self-parking lot across the circular drive in front of the hotel. We parked ourselves the entire stay.
1
Vote
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12345629
Room Tips
"I got 2 words for you......Club Level"
Read review
"if you want quiet face golf course"
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"View of golf course was superb!"
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"They can't accommodate people with Asthma"
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