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Had club level access for 6 nights for our honeymoon.
The property is really nice, room was great, grounds immaculate.
But the club access and staff made our trip. Everyone we came into contact was so nice and accommodating even down to the last minute...More
The hotel is beautiful. The staff is well trained and helpful. The beach is small and you can’t “walk the beach”. Personally I like Kaanapali Beach much better. The grounds are well kept. The conference facilities were very good. Valet parking. Eating at the restaurant...More
We checked in. they couldn't offer me hypo allergy bedding. They offered me to sleep in the lobby, off to the side. I tried to sleep out by the pool. There was a couple of midnight smoochers in the pool that saw me, thinking the...More
2 Thank Julie C
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 2 weeks ago
Aloha Julie C,
We appreciate you taking the time to share your candid review, however, we are concerned to hear such uncharacteristic feedback. We take pride in our impeccable service and attention to detail, and would appreciate the opportunity to connect with you directly regarding...More
We stayed for four nights. We'd booked a club level room with ocean view. We are Marriott platinum and they upgraded us to an ocean front suite on the fourth floor. Fantastic 270 degree view with two balconies. Separate living room with wood floors, two...More
Fabulous service. We paid conference rate of 329 and had amazing views. I would never pay the 960 per night for any place! Wished for a little less delicacy style food. Valet and house keeping were top notch
Response from Raoul9466 | Reviewed this property |
I really don’t know what the weather is like but you could google that. I’m sure the weather is very nice at that time. Probably high 80s. I️ do not believe they discount the course because you are staying at the Ritz... More
I really don’t know what the weather is like but you could google that. I’m sure the weather is very nice at that time. Probably high 80s. I️ do not believe they discount the course because you are staying at the Ritz. The Ritz does not own that course. But call the concierge at the Ritz. Remember It is windy there.