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The Ritz-Carlton, Kapalua

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Traveller (2594)
Room & Suite (639)
Pool & Beach (535)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“the banyan tree”(237 reviews)
“club level”(205 reviews)
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What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
5 Star Hotel
Nestled on 54 acres in Kapalua, Maui, Hawaii, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The...
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Location and contact
1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067
Hotel website
4.8 km to Kapalua Airport
13 restaurants are within a 0.5 km radius
4.1 km from Ka'anapali Beach
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,711)
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2,345
672
323
149
90
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All reviewsthe banyan treeclub levelresidential suiteburger shackhonolua storesushi restaurantterrace restaurantour honeymoonkapalua areadt fleming beachfour seasonscoastal trailplantation housegeneral storelobby barbeautiful propertypool staff
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1 - 5 of 3,579 reviews
Reviewed yesterday

The location of this property is excellent. I was a bit hesitant when the drive from the main airport took over an hour to get to this location, but once we arrived, we never ventured far. The biggest selling feature is its immediate proximity to...More

2  Thank Torie Renee M
Reviewed yesterday

Just returned from 10 days at the Ritz Kapalua. Wonderful property with the best trained staff of any property I've ever stayed at. Each time you passed any employee they said Aloha and smiled. The property was always well maintained and was surprisingly filled with...More

Thank Spdmonkey
Reviewed 4 days ago

First let me say The Ritz Carlton Kapalua (Maui) has now become my favorite property in all of Hawaii. To put that into context, I have stayed in properties in Kaui, Oahu, Maui, the Big Island and Lana'i Most recently was the Four Season in...More

3  Thank richbdc
Reviewed 5 days ago via mobile

My husband and I had a wonderful stay at this gorgeous property - 8 nights. My husband has been to Hawaii about 12 times previously and I have been once. This trip, however, was the first trip we’d ever taken together and the first one...More

4  Thank eastpbe
Reviewed 6 days ago via mobile

This was perhaps our tenth or eleventh visit to this same property; it is unlikely we will stay here again. We typically book the residential garden view and this was the room type offered through my conference’s link to the ritz reservations website. After booking,...More

5  Thank Reddogmd
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 4 days ago

Aloha Reddogmd and mahalo for taking the time to speak with me about your experience. I appreciate the opportunity to connect with you and address your concerns directly while you are still staying with us. We appreciate your continued loyalty to our resort and look...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 416 - US$ 1,707 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 416 - US$ 1,707 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2594)
Room & Suite (639)
Pool & Beach (535)
Dining (167)
Amenities (75)
Family and Play Areas (43)
Business Centre & Event Rooms (5)
Questions & Answers
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Jennifer G
1 July 2018|
AnswerShow all 4 answers
Response from Ed O | Reviewed this property |
There is a laundry facility on various floors at the resort. It is accessed via you room key.
0
Votes
irah62
14 May 2018|
AnswerShow all 4 answers
Response from woodsstock | Reviewed this property |
Hanaloa Bay is fantastic. Go snorkeling there on a sunny day. It's a bit of a hike getting there but worth it. Hike the Kapalua Coastal Trail all the way to the end. Jump off a cliff into the ocean or bring something to... More
0
Votes
Amanda P
21 April 2018|
AnswerShow all 5 answers
Response from Cathy0411 | Reviewed this property |
I have stayed in both and would choose the residential suite. The club level amenities are nice, but breakfast was the only really decent food presentation. You can walk 2 minutes to the Honolua store where they serve... More
1
Vote
Room Tips
"Make sure to get a room with a view of the Ocean. It is well worth it"
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"Higher floor, ocean or pool view"
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"Stay away from the 7th floor under the club lounge."
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"If you can afford it, splurge on the suite or ocean view room."