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The Ritz-Carlton, Kapalua

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Nestled on 54 acres in Kapalua, Maui, Hawaii, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottoes, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation.
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Property amenities
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Restaurant
Paid Wifi
Paid Internet
Shuttle Bus Service
Free Internet
Wheelchair Access
Children Activities (Kid / Family Friendly)
Spa
Room Service
Bar/Lounge
Airport Transportation
Dry Cleaning
Meeting Rooms
Golf Course
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
21Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Reviews & more
3,831Reviews
2,937Photos
107Q+A
100Room tips
Traveller rating
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  • 352
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  • 96
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Show reviews that mention
We expected to have ana awesome trip, but instead had just an okay time. The hotel is luxurious and the staff really work to be sure you're satisfied and happy. We spent 6 days here. I was disappointed to learn that my Marriott Platinum status is meaningless at Ritz....I thoug
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Well, this is Ritz. So I expect to be perfect or almost. Several thing:

I received an email one month before my arrival date from the resort asking about the details of my stay and special requests, etc, which is nice. And I requested a memory foam pillow. And hotel staff rep
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We stayed for 8 nights at this beautiful resort and cannot wait to return. As many reviews mention, the staff are absolutely outstanding - EVERYONE is so welcoming, polite, friendly, helpful and cannot do enough for you. We would particularly like to say huge thanks to Lisa from
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Nice short walk to a secluded beach with great burger stand. The Costal trail is a nice 1.75 mile walk to get your day started. Excellent pool service and a nice workout facility. The Banyan Tree restaurant was closed for renovations but I’d highly recommend a walk to Merriman
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We stayed at the Ritz for 3 nights, following our 4 night stay at the Fairmont for our babymoon. The attention we received at the Ritz was far superior than at the Fairmont. Although the rooms were not suites like at the Fairmont, they were still very comfortable and lovely. The
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Sunset view over Dragons Tooth Trail from our balcony
View from our Ocean Front Suite One Bedroom
Photo provided by managementThe Ritz-Carlton, Kapalua
Guest room
View from our lanai
The view from our room
Previous
How far is the beach from the hotel. According to some of the reviews, its not close at all?
the property is on the beach. it's just a large resort so you need to walk from one end to another. that being said, the beach the resort is on is no the best beach. however, this is in a resort community and there are better beaches are within walking distance. I was told by my cab driver that this is one of the most upscale resort community on the island. You'll not regret coming. we were there earlier this year and plan to come back in 2019!
0 votes
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Does this Resort offer a breakfast buffet?
Yes, very expensive. We got a much better deal walking 5 minutes to the Honalua store.
1 vote
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How many restaurants does this resort have?
The dining situation here is a bit odd...especially if you have a family. There are limited Ritz property options. Burger Shack near the beach. Limited to burgers and fries, but there is a chicken burger, vegi burger and fish burger. Everything is $20+. Bar also...but $20 for a margarita. Only open until 4. from 3-4, burgers are half off(only beef burger) Terrace--which is basically the lobby bar. Definitely not a kid friendly experience or menu. But, saw a lot of parents that purchased food at Honolulu store (ie spaghettios, sandwhich) and kids were eating that while parents ordered off menu. Not a typical restaurant..just a lobby lounge area market--only open breakfast and lunch. Take-out style Pool--only open from 11-6. Only a small place to sit, if you want a restaurant "experience." This is mainly pool chair ordering Hook and Knife: open at 5. They have a strange buffet, that is a $65 add to your entree. So, around $80/pp. There are also ala carte. So--there is no restaurant style place for dinner, to sit, order casual food with the kids. Unless you go over to the stores (3 minute walk.) But even then...nothing I would consider "casual, family" style. Sushi and 2 italian restaurants. And the Store has takeout food and sitting area. Taverna has some pizzas....and seems the most accessible (other restaurants are tiny and you need reservations at most times.) Pineapple Grill, if open, is on the hotel shuttle route. Also a more casual option..but also a nice bar. Same with Merrimans.
1 vote
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How many pools does this resort have?
Three pools in the center of the property surrounded by the hotel. Beautiful view and excellent poolside service. Very enjoyable
0 votes
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How many stories is this resort?
Hello, The resort have 6 -7 floors by the pool area. The residence area is where I stayed and it have 2 floors. I was on the second floor but can't remember if there was a floor above me. You can see sunrise over the tall trees and mountains. In the morning the resort grounds are covered with native flowers.
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Previous
"The ocean front suites have the best views but are the longest walk from the lobby"
"Doesn't matter."
"Very secluded"
"Lobby level rooms (6 floor) are most convenient and have ocean views. 26xx. Even numbered."
"Don't fall for the "Complimentary Photo Shoot" scam"
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PRICE RANGE
US$ 446 - US$ 2,154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton, kapalua hotel kapaluaritz carlton mauiritz-carlton lahainaritz lahainalahaina ritz-carlton
LOCATION
United StatesHawaiiMauiKapalua
NUMBER OF ROOMS
463
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