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28/1/2018 29/1/2018
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    Wynnstay Arms Hotel

    High Street, Ruabon LL14 6BL, Wales
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    28/1/2018 29/1/2018
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    Traveller (11)
    Room & Suite (4)
    Hotel & Grounds (7)
    Overview
    • Excellent18%
    • Very good28%
    • Average18%
    • Poor12%
    • Terrible24%
    Travellers talk about
    Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    All hotel details
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    Write a Review
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    Reviews (98)
    There are newer reviews for Wynnstay Arms Hotel
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    11 - 15 of 97 reviews

    Reviewed 24 February 2017

    Terrible. Teas and coffees were luke warm,sandwiches were awful with dry crusty oddly shaped bread and turkey filling which smelt and tasted off, chips were served an hour after sandwiches.Chef wearing tracksuit bottoms and sweatshirt. Glasses were dirty. Threadbare carpets, function room needed a good...More

    4  Thank 950dez
    Response from RobinsonsPubs, Manager at Wynnstay Arms HotelResponded 7 March 2017

    Hi there, We are really sorry to hear of your experience with us. If you would like to discuss this further please contact the pub and we would be happy to hear your feedback, Many thanks, - The Wynnstay Arms

    Reviewed 29 January 2017

    I visited this place almost a year ago, the food was amazing. On Saturday 21/1/2017 I visited again. We had a delicious meal and was so impressed we returned for Sunday Lunch. What a disappointment we had. The food was inedible !!!!!! The hot starters...More

    1  Thank Joan R
    Response from RobinsonsPubs, Manager at Wynnstay Arms HotelResponded 17 February 2017

    Hi Joan, Thank you for taking the time to leave us a review. We have taken your comments on board and will use them to shape our future menu and to train our staff. Thank you for taking the time to leave us a review....More

    Reviewed 21 January 2017

    Bit confused,we stayed on Boxing Day and had a reduced room rate,the manager Steve informed us it was a special price to attract some custom. And it was effective until march,so we thought that when we came again on New Year's Eve it would be...More

    Thank Denise A
    Response from RobinsonsPubs, Manager at Wynnstay Arms HotelResponded 17 February 2017

    Hi Denise, Apologies for the confusion here. This room rate is effective throughout the however the offer did not apply on New Year's Eve. We are sorry this wasn't explained correctly at the time and we take your comments on board. Our room rates are...More

    Reviewed 1 January 2017 via mobile

    Awful , no Christmas theme , wasn't offered Buck's Fizz , tables not even decorated or tidy , was charged for coffee , when it was allready paid for and wasn't even offered mince pies.. ringing up to complain and told to Send email ......More

    Thank Davidithell
    Reviewed 1 January 2017 via mobile

    Food choice, price and quality of food very good, disappointed in the quality of Customer Service, had to chase waitresses for cutlery and condiments for the meal. Felt food rushed as no gap between starter and main, no sooner had the starters been eaten the...More

    Thank Sian R
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Meeting Rooms
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 9
    • Location
    • United Kingdom >
    • Wales >
    • North Wales >
    • Wrexham County >
    • Ruabon
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    Traveller (11)
    Room & Suite (4)
    Hotel & Grounds (7)
    Bathroom (3)
    Nearby
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    Nearby Restaurants
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    51 reviews
    .19 km away
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    7 reviews
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Not no. 20"
    Read review
    "Go elsewhere"
    Read review
    "Only there for eating and drinking. Ratings for dining room only"
    Read review
    "Don't stay in room 5"
    Read review
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