Residence Inn Chicago Lake Forest/Mettawa

Residence Inn Chicago Lake Forest/Mettawa

Traveller (38)
One Bedroom Suite
Room & Suite (40)
dirty coffee mugs
Dining (9)
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About

4.5
#1 of 1 hotels in Mettawa
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Kid-friendly buffet
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Wardrobe / wardrobe
Kitchenette
Microwave
Flatscreen TV
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.
4.5
4.5 of 5 bubbles378 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Residence Inn Chicago Lake Forest/Mettawa garners praise for its inviting atmosphere and comfortable, albeit slightly dated, accommodations that offer a homely feel. Guests appreciate the strategic location, close to airports, downtown, and local attractions, with numerous reviewers highlighting the convenience it offers. The hotel's cleanliness and attentive staff receive accolades for maintaining spotless rooms and public areas. Service at the hotel is often described as warm and personalized, contributing to the positive experiences of many travelers. While some guests mention occasional noise in the rooms, the overall value and amenities, especially the well-regarded breakfast, make for a satisfying stay.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Economical
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding

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378Reviews3Q+A60Room tips
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Detailed Reviews
will j wrote a review Jun 2022
5.0 of 5 bubbles
I've stayed at this residence inn for the last 6 months. Miriam, Patricia, Maria, and Jared have made my stay here enjoyable and comfortable. My company offered me a corporate apartment in the start of my assignment however because of the great service this team provided I was inclined to stay with them. Often times I would miss breakfast due to work hours running long, I would come back to my room with breakfast covered and waiting for me at my table. This team is genuinely nice.
Read more
Date of stay: June 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luigi DeMarchi, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 9 Aug 2022
Thank you for your review of our hotel. What truly sets us apart from the competition is our staff. I am fortunate to be surrounded with so many associates that truly provide genuine care to our guests every day. Thank you for recognizing the teams efforts it is appreciated. We look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SaintlySins wrote a review Dec 2021
Madison, NJ
5.0 of 5 bubbles
Another good stay at the Residence Inn by Marriott in Mettawa/Lake Forest IL.
I know I wrote a glowing review back in July, yet I’m back and found there’s been a few upgrades and improvements. For one, all new beds and the in-house computer/business area have been upgraded as well.
As usual, Stephanie is at the Front Desk, effective and efficiently helping every guest. Ariel is back, and as a team the two of them are able to satisfy any request. When you stay (live) here for a week you interact with the staff at all times of day. I’ve got to give a nod to Francisco for knowing any change to my stay or reservation requires a few steps more than just a click of a mouse and he saves me every time from my error of walking away, only to come back to remedy my hast to rush through the process. From knowing and understanding the Key Card system to asking if all my needs are being met when passing the Front Desk on my way in or out. And Carin who was relatively new in July, is now commandeering the comings and goings of guests with expertise and her smile.
One can’t stay here for more than two days at Breakfast Service without meeting Miriam or Maria. Maria does all she can to accommodate guests requests while Miriam engages with everyone as if she’s known them for decades. Between the two of them, it’s like being home again, yet with two doting mothers.
These are the things that make this place my ‘go-to’ when in the area for business or visiting friends.
Thank you to everyone.

Gregory
Read more
Date of stay: November 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Flores, Guest Services / Front Office at Residence Inn Chicago Lake Forest/Mettawa
Responded 7 Dec 2021
Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We will ensure each team member mentioned is recognized for going above and beyond! We are esteemed you had a pleasant stay. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Michael H wrote a review Mar 2023
5.0 of 5 bubbles
In general the Hotel offered me a great service. Especially the daily breakfast prepared by Miriam and Patricia always came with fresh food, clear tables. enough from everything you where looking for to have a great hot breakfast and a good atmosphere, which welcomes you to a perfect start for the day, Best regards Michael
Read more
Date of stay: March 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dr. L. Terrance Spencer Finley wrote a review Jan 2020
Lake Forest, Illinois
5.0 of 5 bubbles
We are regular residents of this hotel throughout 2018, 2019, and this year, 2020. The hotel and staff fit our needs and we are treated like friends. We have had a truly professional experience throughout our stay and highly recommend it. Every member of management and staff have gone above and beyond. Somehow we got lucky. Just the other day as I was picking up both extra linen and also noticed a couple recently delivered parcels at the reception desk, MIGUEL, the Chef extraordinaire volunteered to help me, a senior citizen, and walked with me back to our suites. A thousand thanks.
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Rooms by the exit doors are great if you have a lot of luggage. Rooms on west side of hotel are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 13 Jan 2020
Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JoSp wrote a review Sept 2020
Greenwich, Connecticut
1.0 of 5 bubbles
If you are concerned about COVID, don't stay here. The front desk staff is not enforcing Marriott's own mask policy that is clearly identified throughout the hotel. I had to leave my room 4 times today and each time I left my room there were several people in the hotel lobby without wearing masks and I had to walk past them to get out the main door. This place is a free for all.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katelynne Kurtz, Guest Services / Front Office at Residence Inn Chicago Lake Forest/Mettawa
Responded 7 Sept 2020
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Courtney R wrote a review Dec 2023
5.0 of 5 bubbles
I always look forward to the breakfast that hotels serve and this location stood out to me because of the service I was given. Miriam and Patty were able to get me anything I needed, which wasn’t immediately available, and they took care of clearing my table every day that I was here. Definitely made me feel welcome and comfortable.
Read more
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steven G wrote a review Feb 2022
5.0 of 5 bubbles
I just wanted to send praise to the staff! From the greeting of Gizelle to the great Miriam and Patricia at breakfast, these folks were pleasant and eager to do a good job. I definitely noticed when Miriam came back and was making breakfast because her attention to details was impressive. The food was a step above the usual.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luigi DeMarchi, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 3 Feb 2022
Thank you for taking the time to review your experience at our hotel. I am fortunate to work alongside such an amazing team. Thank you recognizing the efforts of our associates, they do their best to make sure our guests are taken care of every day, I will make sure that they are recognized for their efforts. We appreciate your business and look forward to being your hotel of choice in the future.
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Leslie A wrote a review Aug 2023
5.0 of 5 bubbles
My husband and I stayed here from June 25th through August 5th 2023. It was a wonderful experience starting from when we checked in through when we checked out. We had a one bedroom accommodation. I want to give high praises to our housekeeper Gabby who went over and above to make sure that we had a huge supply of towels. I also want to give a huge shout out to Miriam and Patty who work in the kitchen. They provided a terrific breakfast every morning. The food that was hot was hot and the cold items were cold and not luke warm. The front desk staff were very friendly and helpful. I highly recommend staying here whether it is for one night or longer. It is almost like being in your own home. If I ever have the need to stay here again or if I have out-of-town guests visiting me I wouldn't hesitate booking us or them here. Thank you again for making this a memorable experience.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mariposalatina24 wrote a review Feb 2024
Huntersville, North Carolina
4.0 of 5 bubbles
We stayed here for my son’s Navy graduation. Great location. Quick drive to Great Lakes and short drive to tons of great restaurants, shopping and groceries. The hotel staff is amazing, friendly and helpful. Miriam who staffed breakfast was great and allowed for breakfast to stay open a little later just to ensure we ate since we were driving my son back and forth from the base. Front desk staff was professional and accommodating. Rooms while a bit dated and small issues that come with older rooms were large and comfortable and allowed for us to enjoy family time. Rooms were clean and well stocked.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise wrote a review Sept 2022
5.0 of 5 bubbles
Being a long term guest, the hotel room is my home. The housekeeping staff have been exceptional, in particular Patricia Aguilera. Patricia works in with my schedule and is always super polite. She always has a smile and her attention to detail in my room is outstanding. I know she is always busy but whatever I need, she is more than happy to action. She also thinks about what I might need, and will ask or just provide those items in my room. Exceptional staff member.
Read more
Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lou DeMarchi, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 14 Oct 2022
Thank you for taking the time to review your experience at our hotel. We are fortunate to have Patricia on our team. Patricia takes a lot of pride in making sure that our guest rooms are clean and well stocked with all of the necessary amenities. We appreciate your business and look forward to being your home as long as you may need us.
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Answer from Bill K
5 contributions
I have never seen a cat there but I would imagine they allow them, they allow dogs. And cats are much better than dogs. :)
Betsey T asked a question Oct 2021
What about cats
Answer from DJB
1 contribution
The hotel allows pets. I don't know whether there is an extra free. No pets were allowed to freely roam.
Answer from DJB
1 contribution
Yes, breakfast is included. They offer scrambled eggs, breakfast potatoes, sausage patty, links and bacon. They have cut cantaloupe and honey dew melons, grapes, and whole fruit apples, oranges and bananas. They have assorted breads including raisin bread and english muffins that you can toast. They have yogurt, cereal and milk, sometimes oatmeal and a variety of juices. So, I think they offer a great breakfast everyday. The quality is very good. The cook takes special care to keep guests happy and satisfied. When I stayed here in July and August 2021 there were several wedding parties in the hotel and they all seemed pretty pleased with the food, service and accommodations. I was very pleased. Congrats on your upcoming wedding!
Michael F wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Located just off the tollway at route 60 gives excellent access to travel to your destination. All of our business was done in Waukegan."
Read full review
Joel E wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"For business use, I highly recommend the slider bar."
Read full review
Love2TravelMO wrote a tip Mar 2024
Missouri11 contributions17 helpful votes
5.0 of 5 bubbles
"Being a white noise maker or fan in case your room faces the interstate."
Read full review
Vanessa B wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Need your room key for the gym. So, don’t forget it. "
Read full review
Thomas B wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"I travel quite frequently, and I always stay at Marriott properties specifically residence Inn because Marriott hires the best people,"
Read full review
Not the right property for you?
There are more places to choose from in the Mettawa area.
PRICE RANGE
₹11,777 - ₹16,873 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn chicago lake forest / mettawa hotel lake forest, lake forest residence inn, residence inn lake forest
LOCATION
United StatesIllinoisLake CountyMettawa
NUMBER OF ROOMS
130
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RESIDENCE INN CHICAGO LAKE FOREST/METTAWA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Residence Inn Chicago Lake Forest/Mettawa
What are some of the property amenities at Residence Inn Chicago Lake Forest/Mettawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Chicago Lake Forest/Mettawa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Chicago Lake Forest/Mettawa?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Residence Inn Chicago Lake Forest/Mettawa?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Chicago Lake Forest/Mettawa?
Conveniently located restaurants include Oaken Bar + Bistro, Sbarro, and Panda Express.
Are there opportunities to exercise at Residence Inn Chicago Lake Forest/Mettawa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Chicago Lake Forest/Mettawa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Chicago Lake Forest/Mettawa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Chicago Lake Forest/Mettawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn Chicago Lake Forest/Mettawa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Residence Inn Chicago Lake Forest/Mettawa?
Many travellers enjoy visiting Cuneo Museum & Gardens (3.9 km).
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