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Holiday Inn Express & Suites Austin - Sunset Valley

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136 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Austin - Sunset Valley
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Showing 134: English reviews
Bangalore
Reviewed 21 June 2015

The hotel is right off Highway 290 W, could be located easily, and is a walk-able distance from several amenities like car rental agencies, Walmart, restaurants and Specs. Parking space is ample and makes for a fine walking track in itself during the early morning or late evening hours. An adequate breakfast spread, and a restaurant serving Indian cuisine right...

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Thank Sonnenkinder-AB
Phoenix, Arizona
Reviewed 6 June 2015

As expected Holiday Inn Express Hotel - Rooms are good, clean, everything worked. Free Wifi, gets very slow at peak times (7.00am). Sitting room in the lobby area just enough for a small group of people. Indian restaurant almost attached to hotel has a good bar - no need to drive anywhere. The area surrounding the hotel is all freeway....

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1Thank Morton999
Austin, Texas
Reviewed 26 May 2015

I needed a last minute room. They had one available, feather free, and it was a 5 minute drive (easy to find). The check in was swift. The room was in perfect condition and very quiet all night even though they appeared to be nearly full.

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Thank jmac350
Shah Alam, Malaysia
Reviewed 21 May 2015

Staying in the holiday Inn hotel during mar in Austin. It is renovated and re-painted. However, the hotel seems a bit dull and I think it will be great if the hotel re-paint with brighter colour. The service from the desk is good, capable to provide you info you need. The breakfast can be improve and the area for the...

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Thank RobertFoo
Cleveland, Ohio
Reviewed 4 May 2015

Pleasantly surprised by the comfort and amenities at this Holiday Inn. Stayed for business and found it to be a good value for our needs. The rooms were clean, beds comfortable, and suites spacious. Downtown and surrounding areas are just a quick Uber ride away and averaged around $20. Really would love to buy some of those "firm" pillows :)

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Thank OhioBeachBum
Baytown, Texas
Reviewed 19 April 2015

We arrived early went to check in , would not let's s till 3pm , that's fine regular check in time. At 3pm we check in to one room, paid for both and second party only need to pick up keys. Front desk then gave that room away and had to wait till 4pm for a room on different floor...

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1Thank William M
San Francisco
Reviewed 22 February 2015

I stayed at this Holiday Inn Express for 3 nights (2/17-2/20), and it was my most unpleasant hotel experience in a while. There are nice shops and restaurants nearby. Housekeeping staff were friendly. Breakfast was okay. My biggest problem was the traffic noise and front desk. My room (304) overlooks Highway 290 (about 70ft away), and I found it very...

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1Thank pztianx
Dennis L, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

I would like to take a moment to thank you for letting us know about your recent stay. I can assure you that the handling of things will be addressed as this not how we like to have our guests feel. I do hope you will come see us again soon.

Spencerport, New York
Reviewed 11 February 2015

We stayed at this facility for two nights: 1/30-2/1. The second day, we had to request that the room be serviced. Initially, we were told to go to the front desk to replenished items. When I went to the desk, the clerk immediately called housekeeping and the room was serviced? Hour before the end of breakfast service, the heated food...

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Helpful?
Thank Ruth R
Dennis L, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

I am sorry for some of the confusion during your stay and can assure you that I will forward this information on to the proper supervisors and will look into why there was a shortage in breakfast as this is never been a problem for us. We look forward to seeing you again.

New Orleans, Louisiana
Reviewed 3 February 2015

New property, nice location near restaurants and shops. The rate we paid was 140.00 that included breakfast. in comparison, our friends stayed at the Hilton Airport for 100.00 but no breakfast. Hilton is a much bigger property. The breakfast was ok, eggs, automatic pancake maker, muffins, bagels, etc. The rooms were clean and large. No bar or restaurant onsite except...

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Thank Spike S
Dennis L, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

We are very glad that you enjoyed yourself with us as we strive very hard to make guest stay an enjoyable one.

Reviewed 22 January 2015 via mobile

Went to Austin for a family weekend. Hotel was easy to find once we called them and they explained Google directions are currently wrong. Staff was very friendly and helpful. Rooms were very clean and beds were nice and comfortable. Breakfast was "ok". Good value. Would stay here again.

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Thank dmccay1
Dennis L, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Thank you for taking the time out of your schedule to let us know how your recent stay with us was. I am very glad that you had an enjoyable stay as the entire hotel staff works very hard to be sure this is how all of our guests experience is. We look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel.Experience Holiday Inn Express Austin-Sunset Valley. Our hotel is minutes away from Austin-Bergstrom International Airport, Downtown, and the 6th Street Entertainment District.Take a visit to the Austin Zoo, Texas State University, Zilker Park, or drop by the Austin Convention Center. Go shopping at Barton Creek Mall or the Brodie Oaks or Sunset Valley shopping center for your enjoyment! Discover all Holiday Inn Express Austin-Sunset Valley has to offer! Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Austin - Sunset Valley

Address: 4892 US Highway 290 W, Sunset Valley, TX 78735
Region: United States > Texas > Sunset Valley
Price Range: ₹ 8,304 - ₹ 13,136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin - Sunset Valley 2.5*
Number of rooms: 99
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Also Known As:
Holiday Inn Express And Suites Austin - Sunset Valley
Holiday Inn Express & Suites Austin - Sunset Valley Hotel Austin
Holiday Inn Express Austin
Holiday Inn Austin
Austin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Austin - Sunset Valley staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Austin - Sunset Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get your room in advance”
 of 5 bubbles lisaleiag, 12 Oct 2016 | Read review
“If you know it is going to rain, park as close to the front as possible, the parking lot can puddle everywhere.”
 of 5 bubbles jamesjH804FT, 10 Sep 2016 | Read review
“Rooms that face the pool side are quieter.”
 of 5 bubbles twoarizonaguys, 8 Jun 2016 | Read review
“If you're sensitive to noise, ask for a room on the back side.”
 of 5 bubbles jwatt-yow, 28 May 2016 | Read review
“Rooms with 11, 14 and 15 have a great view of the Austin area!”
 of 5 bubbles OmniaVincitVerusAmor, 22 May 2016 | Read review
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