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Best Western Syracuse Airport Inn

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Traveller (22)
Room & Suite (31)
Dining (4)
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Overview
  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
Travellers talk about
“an early flight”(27 reviews)
“shuttle service”(30 reviews)
“leave your car”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Offers from Best Western Syracuse Airport Inn
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Reviews (601)
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192
155
78
44
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125
192
155
78
44
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All reviewsan early flightshuttle serviceleave your carrental carpark and flyfirst floorwafflesfree shuttlenew yorksyracuseconveniencebwcurtmidnightkeys
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71 - 75 of 594 reviews
Reviewed 8 June 2017

From the times I would call to discuss my needs to the actual evening we stayed at this hotel was wonderful. They had a airport shuttle and the night auditor came and got us even through she works nights alone and after 12 midnight because...More

Review collected in partnership with Best Western
Thank eur0peantraveller10
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 9 June 2017

We are delighted we could accommodate your needs and that you experienced personalized, friendly service even before your arrival. Our team will be happy to know how much you appreciated their efforts to give top-notch service with providing a shuttle when you needed it, even...More

Reviewed 29 May 2017

Just a sad place to stay and I guess they got you because it's an airport hotel so if you have an extremely early flight and don't want to have to drive an hour or more to catch a flight you have to stay there....More

Review collected in partnership with Best Western
1  Thank O2471DSgarys
Response from BestWesternHotels, Corporate at Best Western Syracuse Airport InnResponded 31 May 2017

We're sorry to hear that we did not exceed your expectations while you were with us. We try to offer amenities that appeal to all of our guests in order to create a better experience. We appreciate your feedback and hope that you will give...More

Reviewed 28 May 2017

I need a clean room and comfortable bed for the night, Best Western Syracuse Airport Inn filled my need completely. I registered, left my bags in my room and took my daughter and granddaughter to dinner at the restaurant. The reasonably priced food was very...More

Thank Yvonne G
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded 29 May 2017

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. We strive to make you feel at home when you are with us and there...More

Reviewed 28 May 2017

Dirty bath. Floor. Black hairs all over. Short, long, curly and straight. I have white hair. I heard through paper-thin walls--everyone's wake up calls and showers. Awful place. The staff is very nice. Free shuttle to the airport.More

Review collected in partnership with Best Western
Thank 319judithw
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded 29 May 2017

Thank you so much for taking the time to share your experience with us. I am sad to learn that your stay was not enjoyable. Your comments on our housekeeping are duly noted and have already been passed to our housekeeping manager to make sure...More

Reviewed 23 May 2017

There is NO elevator and the only staircase is very narrow.. Lobby does not look like it has been touched in years. Rooms have very outdated furniture, bedding. carpeting. dreary looking. Bathroom has old metal foot flush toilet and the bath/shower fixture is awful. Could...More

Thank sangrobel
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded 24 May 2017

Thank you for taking the time to review our hotel. I am disappointed we failed to handle all of your requirements in a satisfactory manner. We appreciate your patronage and hope you will stay with us the next time you are in Syracuse. Sincerely, Scott...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 103 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (31)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Fran B
8 August 2016|
AnswerShow all 5 answers
Response from LJTrue | Reviewed this property |
I caught shuttle at 5:30am. Airport is literally 2 minutes from hotel.
1
Vote
Countrygirlkjd
16 May 2016|
AnswerShow all 4 answers
Response from BWSAIGM | Property representative |
we require a credit card for incidentals at check in, however you can always pay cash at check out
0
Votes
Room Tips
"The end of the corridor has a water/ice cooler and can be annoying..."
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"No elevator"
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"Stay on 1st floor if it is hard to manage on narrow stairways to 2nd floor"
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"The only good thing i can say about this place now is that it is convenient for early or late flights."
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