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About
#3 of 3 hotels in Matei
Location
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Value
Being the only resort truly on the beach in Taveuni, Tides Reach resort effortlessly combines 5 star service with Fijian hospitality, ensuring a guest experience rich in local culture. Tides Reach offers supreme comfort and style in its two 1200 sq ft luxurious Deluxe beachfront Villas and its two spacious Beachfront Villas set amongst a backdrop of lush mountains and crystal clear water. Tides Reach offers guest the ultimate seclusion with only 4 Villas or the opportunity to participate in many free activities. The resort boast 4 luxurious Villas, Restaurant on the beach, pool, spa, private butler service, all inclusive meals and non motorized activities and more! Onsite staff available 24/7.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Bicycles available
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Snack bar
Special diet menus
Canoeing
Diving
Hiking
Snorkelling
Windsurfing
Entertainment staff
Evening entertainment
Fishing
Airport transportation
Shuttle bus service
Spa
Massage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Room service
Safe
Minibar
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Romantic
Location
Full view
67Reviews4Q+A20Room tips
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+1
We stayed at Tides Reach for four nights as part of our two-week Fiji trip and we couldn’t have been happier staying here while on Taveuni. Every person and every moment, from our welcome greeting with Maria and George, to Manasa and Rosalita our waiter/waitress along with Lesu, Alfred and Niu who took us on excursions and shared some of the Fijian history with us were the absolute friendliest. Because the resort is small (only 4 bures) we had the opportunity to really get to know the staff and our fellow resort mates. The intimate setting made for such a lovely experience and we felt so well-taken care of the entire time. The bure was spacious and incredibly clean for the five of us and we all slept beautifully! Our highlights were kava with the staff nightly and the Meke night. What an incredible experience! It was so wonderful and we’d go back in a heartbeat!…
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Date of stay: June 2022
Value
Rooms
Service
Helpful
I was told this place was very special, that the people were so warm and genuine, but I couldn’t fathom what we experienced. As a very frequent traveler I have never encountered such kind staff, super efficient and responsive yet so warm you feel you are with friends and family. I could rave about the villas - super spacious and tastefully done, or the activities - great diving, snorkeling, waterfall hikes. The staff goes so far above and beyond and their enthusiasm for pleasing their guests is palpable. (There is one exception - the booking agent Melissa from Fiji travel was very disagreeable). The resort is run by families from the local village, they are so compatible and happy together that effusive kindness is the rule - its infectious. An unbelievable relief after 3 yrs of global stress…. Just what we needed yet couldn’t have imagined any place could be so happy post Covid. Heavenly.…
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: If you can book without Fiji travel agent - Melissa, do so.
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1 Helpful vote
Helpful
Response from Dona Maria, Other at Tides Reach Resort
Responded 2 weeks ago
Bula vinaka!!! Thank you very much for posting your amazing review. We had such a great time with you sharing the experience that Tides Reach Resort has to offer. We are happy that you have so many wonderful memories of your time with us and we look forward to seeing you again. Best Regards from Team Tides
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We recently spent 7 amazing nights here! We are a large family group ages 8-70. We have traveled the world staying at mainly five star accommodations. This place tops our list. Checking every box we require: amazing food, secluded beach, privacy, culture kind people, great service and wonderful excursions. The people are like done we have ever met, so kind, warm and accommodating. Two members of the staff guided us on all activities. Keeping everyone safe and carried water and towels everywhere we went. If there was something we wanted or needed it was amazingly there within minutes. They even had a family fun day where the entire staff competed in games with our family. You'd be surprised as the fun we had playing musical chairs as adults. The memories we made here will last a life time. We highly recommend Tides Reach and we all hope to return sometime soon! .…
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Review collected in partnership with this hotel
Date of stay: February 2020
Helpful
+1
The resort is run down and I must say I was very disappointed with my stay., definitely not worth the price. What is written on their website is simply not true. In room wi-fi - it does not work and all the other guests told us the same about their rooms. Tv - the lady who showed us the room turned on to show us how it works. It did not work and she just left it on without saying anything, she didn’t even turn it off. I went to the office to ask about tv, she told me that she will call a technician. 2h and nothing, so we asked again and again this is what we heard. Third time another lady said that they did not pay for the tv, so I need to wait till the lady who actually showed us the room will come back and make the payment… Crafts & activities for children - this is simply not true. We asked about it the first day and they said that they don’t have anything and Agoda misled us. Then I remember reading it on their website, I asked again and they said that they don’t have anything. When I said that it is actually written on their website, the lady from the bar was very confused and asked me to wait. After about a few hours I asked again, as she never came back to me and she said that we they can organise a crab race for my child. It was nice, but when you write on your website that there are “Crafts & activities for children” it would be nice to actually have them. Turndown service - this was not really working. We had an additional bed for our child and it was never opened. Daily housekeeping - on the end of our 4 day stay we collected so many bottles on each night stand that it was actually funny at some point. They kept bringing new ones but never cleaned the ones that have already been there. Furnitures run down table tennis is in a vary bad shape, the rackets are almost impossible to use. The cushions have big holes, the wooden deck is dangerous for children, as the wood is sticking out. We had a couch in our room and it turned out that under a white cover it is all covered in mould, which I discovered because when I was sitting on it it smelled like mould. In a shower there was only very hot or very cold water. We gave a bath to our daughter the first night, bath was not cleaned for the next 4 days. We had a problem with door, they did not close. It seemed impossible to fix this problem and when I said that it needs to be fixed, they used a sculpture to block the door. In general whenever there was a problem nobody knew how to deal with it and they were avoiding us. We were the only gusts in the resort at some point, they cleaned all the cushions the night before and did not place it back till we asked the next afternoon. Even then they put only two of them for me and my husband. There are 5 in general, the place is very small. It literally looked as if they were waiting for us to leave. Our driver told us while driving us to the airport that they won’t have guests for some time, so I guess this is what they were doing. I must also say that the staff was not the friendliest. The person they mention which is supposed to take care of you - our was very difficult to find, so whenever we needed something we needed to ask someone in the bar for help and they did not do anything to help except for saying that they will. They used to leave buckets and equipment to clean in from of our door, s owe woke up to this view. In the swimming pool one lamp was partly floating as it disconnected. Nobody seemed to care. It was a bad experience in general and I was very disappointed. Definitely not worth the money or even half of it. There are many beautiful places on this island fro way less and I regret that I did not make a proper research before I booked.…
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Date of stay: January 2020Trip type: Travelled with family
2 Helpful votes
Helpful
We came to Tides Reach Resort to relax and it was the perfect place to relax. With only 4 beachfront villas in the entire resort, there were very few other guests there. Making it feel like you had your own personal piece of tropical perfection. The villa was exquisite and had everything you could want and more. We loved lounging and reading on the covered deck and on the lounges on the sand in front of it. Now for the beach! It is right there and it is stunning and every night you can watch the amazing sunsets there. It is so easy to slip into Fiji time, where these is no hurry or timetables. All of the staff are so friendly and welcoming and the food is really fresh and local. The only slight negative that we can mention is that there is no written wine or cocktail list and the choice you have for alcoholic drinks is very limited. While we can to relax our teenage children were more keen to explore. This is where Tides Reach Resort really excels. Suka is a really exceptional staff member who went out of his way to give our kids the adventure they wanted. He would serve us breakfast and then take us wherever we wanted to go. We toured the island, watched a local rugby tournament, the kids slid down natural rock water slides and jumped into a waterfall. We went snorkeling in the amazing cabbage patch and yes the coral really does look like cabbage. We had a picnic lunch on a deserted island and got to visit local villages and towns where all of the locals were so welcoming. We would not hesitate to recommend this beautiful little gem of a resort to others and hope to be lucky enough to return one day.…
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Date of stay: September 2019
Value
Location
Service
Room Tip: All villas are equally good. 2 are 2 bedroom and 2 are 1 bedroom.
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1 Helpful vote
Helpful
Response from TidesReachResort, Manager at Tides Reach Resort
Responded 7 Nov 2019
Bula vinaka!!! Thank you very much for posting your amazing review. We had such a great time with you sharing the experience that Taveuni island has to offer. We are happy that you have so many wonderful memories of your time with us and we look forward to seeing you again. We wishing your beautiful family a happy Christmas!! Best Regards from Team Tides
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This was our second time at Tides Resort. However, this time we left with mixed feelings as many things went wrong. The positives: great location, absolute beachfront, perfect for a relaxing holiday. Spacious rooms with comfy beds.. The negatives: We chose Tides for the deep sea fishing, snorkelling, tubing and jet skiing. We were that the boat was operational. However, on arrival we were advised the boat hadn't been working for 3 months, the jet ski were also not working. We were really disappointed. The small run around boat they have is not suitable for fishing & was barely suitable for snorkelling. We had no hot water in our villa, eventually the staff got it working but as soon as we turned the hot water off it wouldn't heat up again. This went on all week -disgraceful for the daily tariff paid. On the 6th night, the hot water was finally fixed! The food was hit & miss. Some meals were great, others were average. One of the best experiences of our holiday was meeting Suka , the staff member who made every effort to ensure we had the best holiday possible despite all the set backs. Suka went above and beyond the call of duty, without him, our week would have been terrible. The Management need to really improve the service offering at Tides or I can only see it going downhill. I would not consider returning to Tides unless guaranteed much better service, food & facilities. Thank you once again to Suka, the owner needs to know how valuable you are to the resort. …
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Date of stay: September 2019
Helpful
Lovely welcome by George & Maria and wonderful friendly staff. 4 stylish villas a few paces from the sea with exquisite views. Great food in a family run atmosphere. Superb diving and snorkelling on rainbow reef and wonderful coffee shop. Waterfalls and rockslide easily accessible and all organized by friendly staff. Highly recommended.
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Date of stay: August 2019Trip type: Travelled with family
1 Helpful vote
Helpful
Response from DonaMariaKing, Manager at Tides Reach Resort
Responded 3 Sep 2019
Bula Vinaka Fitzgerald Family!!! We are glad that you did enjoyed your stayed with us. Thank you for your kind review and we hope to see you all again. Vinaka Vakalevu.
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From the impeccably designed lodging to the amazing service, we've had a fantastic time here at Tides Reach Resort. We spent 5 days here with our 7 year old which was easy to do-- the staff were very accommodating. There's little more we could have asked for. We'd return in a heartbeat.
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Date of stay: June 2019
Helpful
Response from TidesReachResort, Manager at Tides Reach Resort
Responded 25 Jun 2019
Bula vinaa Dave, Thank you for your review and for choosing our hotel and I am glad to hear that you have enjoyed your stay! especially Wyatt. We looking forward to see you soon. Best Regards from the Tides Reach Team. Vinaa, Maria
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I stayed at Tides Reach Resort 2 bedroom for four nights with a friend on a girl's getaway trip. I will start by saying we had the best time! I've been to many of the famous, big name luxury resorts in Fiji and Tides Reach easily trumps them all. The rooms: So spacious and luxurious, you have to take advantage of the gigantic stone bathtubs. I loved the choice of showers as well. In the morning you wake up to views of the sea--so lovely. If you kayak in either direction of the resort you'll see that most of the others have to walk down a cliff or through dense vegetation to get to the water while at Tides Reach, you can just open your door and your toes are already in the sand. I loved waking up at sunrise and going straight for a swim or paddle, so magical looking at the island while it has that golden hour glow. The food: Delicious and they easily accommodate vegetarians! The vegetable kebabs and rourou rolls stuffed with vegetables were my favorite meals. The passion fruit meringue is next level for dessert. My friend loved the steak. One tip I have about the food is to ask the chef if you can have a picnic lunch while you're out on an excursion. On one of the days, we requested specific items (sandwich with veggies). The next day, we asked the chef to make us whatever he wanted -- definitely go with the "whatever the chef wants" option! So memorable to have a little picnic on the beach or near a waterfall. You'll love it. The excursions: If you go to a huge all-inclusive resort, this is where you'll really feel the pain of being with hundreds of other people, haha. People walk at all different paces and have different levels of comfort with snorkeling etc... in big groups it feels like you are always either falling behind or waiting around, missing whatever the guide says. The good thing about here is that you'll be in a small group for each excursion where you can set your own pace and skew it towards your interests. The guide, Niu, is SO knowledgeable, patient, and caring. He knew tons about the history of Taveuni, the plants, and helped us go down waterslides. He was happy to take pictures of me and my friend -- awesome because I am usually the one behind the camera and never have group friends/family pics on trips. We had the best time! And same for scuba diving with our guide Antonio + captain Frank :) The smaller the group, the better for these types of things in my opinion. We spent our days, lounging, hiking, scuba diving, standup paddling, kayaking... you certainly won't be bored. And after a day of adventuring, you're then pampered with the rooms or a drink by the pool. The staff are SO nice and lovely, they treat you like family and are always up for a chat--vinaka to ALL, especially Maria and George for being the friendly faces behind everything happening at the resort. There was also a family with a teenage son as well as a couple on their honeymoon while I was there -- we all had a great time :) The family spent most of their time diving and said it was incredible. The couple were very sad to leave too. So, friends, families, couples... you all need to visit. Vinaka vakalevu entire staff at Tides Reach Resort! <3…
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Date of stay: June 2019Trip type: Travelled with friends
Value
Rooms
Service
Helpful
Response from TidesReachResort, Manager at Tides Reach Resort
Responded 19 Jun 2019
Thank you for your great review. We are delighted to read that you enjoyed the staff hospitality and experience a range of activities provided. Thank you again for sharing your experience and we certainly look forward to welcoming you back to Tides Reach Resort. Vinaka Vakalevu! Maria
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Tides Reach Resort is an absolutely fantastic place to stay. It is small, quiet, picturesque and one of the few (perhaps only?) resorts right on the beach. The food was fantastic, the rooms were luxurious and the service was great. We dived, hiked, swum, jump, slid down waterfalls, paddled, picnicked, and of course relaxed. My only advice is not to make your time here too short! Vinaka vakalevu to Maria, George, Suka, Niu and all the team.
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Date of stay: June 2019Trip type: Travelled with friends
Location
Cleanliness
Service
Helpful
Response from TidesReachResort, Manager at Tides Reach Resort
Responded 16 Jun 2019
Bula Vinaka!!! Thank you for your review and for choosing our hotel and I am glad to hear that you have enjoyed your stay! and we are looking forward to having you again as a guest. Vinaka Vakalevu!! Maria
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LOCATION
FijiTaveuni IslandMatei
NUMBER OF ROOMS
4
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Claim Your Listing Frequently Asked Questions about Tides Reach Resort
What are some of the property amenities at Tides Reach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tides Reach Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Tides Reach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Tides Reach Resort?
Conveniently located restaurants include Coconut Grove Oceanfront Restaurant, Restaurant Tramonto, and The Dive Cafe.
Are there opportunities to exercise at Tides Reach Resort?
Yes, guests have access to a pool during their stay.
Does Tides Reach Resort have an airport shuttle?
Yes, Tides Reach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Tides Reach Resort have airport transportation?
Yes, Tides Reach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Tides Reach Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.