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The Park Royal

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Traveller (204)
Room & Suite (80)
Dining (24)
Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“spa break”(103 reviews)
“q hotels”(66 reviews)
“stretton fox”(39 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,593)
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1,585 results
Traveller rating
763
527
183
76
36
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LanguageEnglish
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763
527
183
76
36
Show reviews that mention
All reviewsspa breakq hotelsstretton foxspa staffrelaxation roomlounge barlight lunchgood sizerestaurant managerceiling fanleisure facilitiesnight breakevening meallocal pubsauna and steam roomspa arealovely hotel
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11 - 15 of 1,585 reviews
Reviewed 1 week ago via mobile

Friendly staff and lovely hotel. Swimming pool a good size with excellent facilities. Bar staff friendly and the bar manager actually went to the staff vending machine to get my son some chocolate, maybe you should invest in one for customers. Had a problem with...More

Thank robsy
Response from Chris S, Operations Manager at The Park RoyalResponded 2 days ago

Dear robsy, Many thanks for your brilliant feedback. It is our aim to exceed the expectations of all our guests, however, on the rare occasion we are not able to do this we will always do everything in our power to ensure we make amends...More

Reviewed 1 week ago via mobile

We have stayed here many times over the years and keep coming back. The room was spacious, clean, nice bed, decent bathroom facilities. Had evening meals - once in the main restaurant and once in the bar. The menu in the restaurant was good but...More

Thank Cathy F
Response from Chris S, Operations Manager at The Park RoyalResponded 2 days ago

Dear Cathy F, Thank you for your positive review and your great feedback of the hotel facilities. I am pleased to hear you have used us on many occasions and continur to put your faith in the team at The Park Royal. I hope you...More

Reviewed 1 week ago

My now fiancée and I stayed here on the weekend of our first year anniversary, and it was nothing short of a perfect start to what turned out to be our engagement weekend! We arrived on a Friday evening and were greeted by a very...More

1  Thank S1064ODracheld
Response from Chris S, Operations Manager at The Park RoyalResponded 2 days ago

Dear Rachel & Dominic, A big congratulations from all the team at The Park Royal. I am delighted to hear the team went the extra mile to ensure that everything was perfect and that you had a wonderful and relaxing weekend. I look forward to...More

Reviewed 2 weeks ago

Had such a lovely stay. Wish we could have stayed longer Than one night. Child friendly hotel, we have a baby and didn't feel uncomfortable at any time, sitting in the bar area at night and there were lots of children. Staff within hotel very...More

Thank N_31644
Response from Chris S, Operations Manager at The Park RoyalResponded 2 weeks ago

Dear N_31644, Thank you for the great feedback. We are proud to say that we are a family friendly hotel and it is great to hear that you felt the benefits of this. We strive to create an atmosphere that is welcoming to every guest...More

Reviewed 2 weeks ago via mobile

This review could very easily have been a 2 if it hadn’t been for Rebecca. The room we were given at check-in, a standard double, had tiny windows with a wonderful view of the extractor fans and air conditioning units for the spa area which...More

Thank GerryGranger
Response from Chris S, Operations Manager at The Park RoyalResponded 2 weeks ago

Dear GerryGranger, Thank you for your review. I am sorry to hear that your original bedrooms did not live up to your expectations but I am also pleased that Rebecca was able to offer the assistance need to get your stay back on track. It...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 106 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 106 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (204)
Room & Suite (80)
Dining (24)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Donna G
22 January 2018|
AnswerShow all 5 answers
Response from | Reviewed this property |
We found drinks reasonably priced.
1
Vote
KDEEJAY2017
21 December 2017|
Answer
Response from James P | Property representative |
Hi there. We are about 4 miles from the Creamfields site. Usually this would be an 8-10 minute taxi ride but of course during Creamfields the journey can take a while longer due to the high volume of traffic in the area... More
2
Votes
JanB92
24 September 2017|
AnswerShow all 3 answers
Response from Anne marie S | Reviewed this property |
I don't no you should contact them direct
0
Votes
Room Tips
"2nd floor - ask for a view"
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"we had a room on the ground floor on the left hand side of corridor, which had views of the garden/ field..."
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"In our experience rooms on the top (second) floor are definitely quieter than the first floor rooms."
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"room 234 is very good"
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