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The Park Royal

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1,290 Reviews from our TripAdvisor Community

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Showing 1,284: English reviews
Warrington, United Kingdom
Reviewed yesterday NEW

I feel very sad indeed to write this comment , as we were all looking forward to a lovely Christmas lunch like last year , But we were shocked at the problems we had .the roast lamb was served with a Yorkshire pudding but not on the roast beef dishes , when we asked why we were told that was...

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Helpful?
Thank linda468
Warrington, United Kingdom
Reviewed 2 days ago NEWvia mobile

Our fifth annual girls' spa weekend and as always the hotel did not disappoint. Friendly and helpful service at check-in, excellent choice for the included buffet lunch, lovely treatments in the spa, delicious included dinner and breakfast and comfortable, clean and stylish rooms. All this for under £130 per person.

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Thank LynneC13
Reviewed 5 days ago NEW

Had a lovely weekend here with my partner. The room was lovely, clean and a good size compared to other hotels we have stayed in. The spa was lovely & both enjoyed a massage & a relaxing day using the facilities. Breakfast was buffet style with plenty of choice. We will be visiting again!

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Thank Smoo1990
Reading, United Kingdom
Reviewed 1 week ago

On arrival to our room we were greated with dried blood splatters on our sheets next to our pillows and a dirty toilet, we notified front desk who advised when the cleaners came in at 6 they sheets would be changed and toilet cleaned. couldnt comment on the food as the resturant was closed for a party. would look for...

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Helpful?
Thank HLNBRKMN
James P, Operations Manager at The Park Royal, responded to this review

Dear HLNBRKMN Thanks so much for your recent review. Firstly, may I offer you the sincerest of apologies for the housekeeping issues that you experienced on your arrival, this is certainly not the standard that we would expect and I will be investigating your comments further with our team. I am sorry that we were not able to accommodate you...

Basingstoke
Reviewed 1 week ago

Check in was friendly, swift and was given all the info I could need for my stay - my room was a good size, clean and modern in decor - bathroom good size and again very clean. Bed was comfortable and great to have sockets by the bed - ceiling fan was not great at circulating air so not sure...

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Helpful?
Thank stephelloyd
James P, Operations Manager at The Park Royal, responded to this review

Dear Stephelloyd Many thanks for leaving us a review following your recent stay. I am pleased to read that you found your bedroom accommodation to your liking and that check-in was swift and friendly. I have taken note of your comments regarding our room service food as well as your feedback regarding breakfast. I am disappooitned to read that this...

Wakefield
Reviewed 1 week ago

A one night stay to meet up with friends. Disappointed we couldn't eat in restaurant so went elsewhere. Warm comfortable room with everything you would expect of this standard of hotel. Very busy with what seemed to be a wedding party. Excellent breakfast buffet after a short wait, again very busy but everything still seemed to function correctly.

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Thank WakefieldClive
James P, Operations Manager at The Park Royal, responded to this review

Dear WakefieldClive Thanks so much for your recent review. Great to hear that you enjoyed your stay at the hotel. My apologies that we were not able to fit you in for dinner but I hope that we can look forward to doing so next time you are in the area. Kind regards James Pownall

uk
Reviewed 1 week ago

From the moment we arrived and were checked in by Sulodh, reception manager, until we departed we couldnt fault this hotel. All the staff seem to take pride in their work , and are prepared to ' go the extra distance' to ensure that the customers have the best experience possible. We had a spa break deal that included a...

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Thank doris69Uk
James P, Operations Manager at The Park Royal, responded to this review

Dear Doris69uk Thanks so much for the fantastic 5 STAR review! It certainly sounds like you all had a wonderful spa break with us and I am so pleased that the individuals that you named went the extra mile to ensure that you were all well looked after. I do hope that next time you are arranging a "girls get...

Warrington, United Kingdom
Reviewed 2 weeks ago

We went to the Park Royal for Mum's 90th birthday celebration. The hotel staff were very helpful and professional in every aspect of planning our event. On the night itself the table had been beautifully decorated and the food was of excellent quality. All the restaurant staff were helpful and attentive throughout the evening to ensure our 17 guests were...

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Thank stephenb5992016
James P, Operations Manager at The Park Royal, responded to this review

Dear Stephenb5992016 Thanks so much for the excellent 5 STAR review! It was a pleasure to be able to host your Mother's 90th birthday celebrations and I hope that the birthday girl enjoyed herself as much as you and the rest of the family did. I do hope that you will consider for the next family celebration! Kind regards James...

Cambridge, England, United Kingdom
Reviewed 2 weeks ago

Stayed for 3 nights from 18th nov. Was here on a shopping and football match weekend. No bad points at all about this lovely hotel. Our room was big with a lovely comfy bed and a nice big bathroom. Everything was so clean. Good selection of teas and coffee with biscuits and huge fluffy bath towels. Breakfast was great with...

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Helpful?
Thank Julie A
James P, Operations Manager at The Park Royal, responded to this review

Dear Julia A Thanks so much for the superb review. I am so glad that you "love this hotel" as much as we do! :) I was sorry to hear of the incident involving your partner on the stairs but really pleased to read that you felt that our team offered ample support and service in assisting him. Thanks also...

Tuusula, Finland
Reviewed 2 weeks ago via mobile

I visit this hotel first time. Rooms was quiet and I had nice view to grass yard. My room was on first floor. There is also spa, gym and saunas (hint for other finnish quests, you need swimsuit also in sauna). Restaurant was little bit expensive but food was good. Restaurant was very cold because of air conditioning. Nearby is...

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Helpful?
Thank Petri M
James P, Operations Manager at The Park Royal, responded to this review

Dear Petri M Many thanks for leaving us such a positive review following your recent stay. It was really pleasing to read that you enjoyed all aspects of your stay as well as finding time to enjoy the beautiful Cheshire countryside. Our restaurant is indeed not the cheapest eatery locally but through the fantastic food that we offer we certainly...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Park Royal, set in beautiful Cheshire Countryside yet easily accessible to motorway links, is the ideal location for a leisurely weekend or business trip. Ideally located to visit many of the North West attractions, or as a stop over on your way to the North or South. Our friendly team will ensure that you stay is everything you are looking for, our team of Chefs will provide excellent quisine and our spa therapists can pamper you to perfection. ... more   less 

Additional Information about The Park Royal

Address: Stretton Road, Stretton, Warrington WA4 4NS, England
Region: United Kingdom > England > Cheshire > Warrington > Stretton
Price Range: ₹ 6,151 - ₹ 11,263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Park Royal 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Park Royal Hotel Stretton
Park Royal Warrington
Hotel Park Royal
Park Royal Hotel Warrington
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Questions & Answers

Here's what travellers have asked, with answers from The Park Royal staff and other travellers.
6 questions
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Questions? Get answers from The Park Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the group seemed satisfied wherever the rooms were.”
 of 5 bubbles AdrienneC71, 12 Nov 2016 | Read review
“Rooms near gym handy for rear exit to Tesla car chargers”
 of 5 bubbles bluebuff, 2 Nov 2016 | Read review
“We have stayed here several times over the past three months, all rooms are reasonably quite, but some walls are thinner than others!”
 of 5 bubbles 670HeatherG, 28 Oct 2016 | Read review
“If you want a view, ask not to be put in the basement rooms”
 of 5 bubbles 994tezc, 18 Oct 2016 | Read review
“Family room really spacious, beds so comfortable. Rooms really quiet - not noisy.”
 of 5 bubbles Kel8ian, 7 Oct 2016 | Read review
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