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    Grand Mercure The Hills Lodge

    1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
    US$ 127
    US$ 127
    US$ 127
    Traveller (63)
    Room & Suite (450)
    Dining (19)
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    Overview
    • Excellent47%
    • Very good43%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “heated pool” (5 reviews)
    “room service” (17 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Novotel Sydney Norwest
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (513)
    There are newer reviews for Grand Mercure The Hills Lodge
    See the most recent reviews
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    201 - 205 of 508 reviews

    Reviewed 18 December 2014

    We stayed here just one night but our impression of this Boutique Hotel was very favourable. We only had dealings with the reception staff but our experience was that the staff was very accommodating and very friendly. Free parking was available and I was impressed...More

    Thank Aussietraveller056
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 23 December 2014

    Dear Traveller - thank you for your positive review. Thank you for acknowledging our great front desk team. We hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager

    Reviewed 14 December 2014

    Clean, comfy beds, quiet rooms, well appointed. Front desk staff very nice, middle age women who were very friendly and nice to deal with, makes a change, I stay at 41/2- 5 start hotels and the staff look down on you, but these lovely women...More

    2  Thank starstar13
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 23 December 2014

    Dear Starstar - thank you for a great review and acknowledging our friendly front desk staff. We appreciate your kind words and look forward to seeing you again in March for the Hillsong Conference. Kind regards Malcolm Mathie - General Manager

    Reviewed 13 December 2014

    I first stayed in the Hills Lodge in the 1980's. It was privately owned then, and a very warm and friendly place to stay..Although it is now part of an international chain,the standard and the ambiance is still there. The staff are exceptionally helpful.the rooms...More

    Thank Kevinwombat
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 23 December 2014

    Dear Kevin - thank you for the fantastic review and for your continued support. Yes we are part of an International Chain, but still remain under the same ownership and management. We hope to see you again soon and wish you and your family a...More

    Reviewed 12 December 2014

    The Parafed Auckland Shooting Team of ten people, 5 using wheelchairs just stayed at this hotel. We found that the wheelchair accessible rooms were good but have two status. The full accessible room is very usable by a wheelchair person. The disabled rooms (their terminology)...More

    Thank RobertAkld
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 23 December 2014

    Dear Robert - thank you for your feedback on our accessible rooms. I apologise for our terminology, yes we should be more up to speed. We are reviewing the accessibility of these rooms and know we were short of 1 room for your group. I...More

    Reviewed 3 December 2014

    Staying only 1 night on a business trip, I found this hotel to be really conveniently located as it was less than 1 km from where I was working. This was the primary selection criterion as Sydney traffic is always a nightmare. The hotel was...More

    Thank Urbane_Spaceman
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 23 December 2014

    Dear Urbane Spaceman - Thank you for reviewing our hotel. I agree it is always a good move in Sydney to be close to where you are working, traffic can be challenging in peak hour. Happy you enjoyed your stay, but sorry you did not...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Golf Course
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    Details
    • Price range
    • US$ 125 - US$ 232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Grand Mercure The Hills Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • The Hills Shire >
    • Castle Hill
    Add Photo Photos
    Traveller (63)
    Room & Suite (450)
    Dining (19)
    Pool & Beach (12)
    Hotel & Grounds (73)
    Business Centre & Event Rooms (8)
    Bathroom (4)
    Nearby
    Novotel Sydney Norwest
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    .17 km away
     
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    9.53 km away
     
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    .62 km away
     
    Courtyard Sydney-North Ryde
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    15.66 km away
     
    Nearby Restaurants
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    Nobles Restaurant
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    .03 km away
    Nearby Attractions
    Sempre Affamato
    10 reviews
    1.12 km away
    Hillsong Church
    35 reviews
    1.17 km away
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    11 reviews
    .59 km away
    Museums Discovery Centre
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    .67 km away
    Ask a question
    Questions & Answers
    Joe J
    6 September 2016|
    AnswerShow all 2 answers
    Response from becnjo | Reviewed this property |
    never have eaten many many times and never aproblem
    0
    Votes
    MalcolmWhitfield
    22 August 2016|
    AnswerShow all 9 answers
    Response from Louise S | Reviewed this property |
    As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
    0
    Votes
    lippy963
    21 April 2016|
    AnswerShow all 7 answers
    Response from becnjo | Reviewed this property |
    yes it does to all levels and carpark
    0
    Votes
    Room Tips
    "rooms downstairs near day spa very quiet despite hotel being very busy"
    Read review
    "Opt for a Pool View room"
    Read review
    "Pool View Room"
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    "Rooms overlooking pool."
    Read review
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