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    Grand Mercure The Hills Lodge

    1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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    24/12/2017 25/12/2017
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    US$ 130
    US$ 130
    US$ 130
    Traveller (64)
    Room & Suite (450)
    Dining (19)
    Overview
    • Excellent48%
    • Very good42%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “heated pool” (5 reviews)
    “room service” (17 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (519)
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    1 - 5 of 514 reviews

    Reviewed 1 week ago via mobile

    Fantastic place, approx. 45 min from Sydney Centre. Great employees in every department from reception up to room service. Spacious rooms, with every detail, clean, most comfortable bed ever, kitchen, living room, bedroom and all at an affordable price. Restaurant and breakfast was great and...More

    Thank 837svenb
    Reviewed 2 weeks ago

    Kind Staffs at the reception. We had to visit the Hills Lodge everyday whilst carrying out local family's wedding event. The staffs were very helpful and kind who start with cheerful greeting with smiles.

    Thank HillsRyde2Go
    Reviewed 3 weeks ago via mobile

    Having stayed at the Hills lodge multiple times before when I️ was younger with my parents this time was the first that I️ booked a room with my partner and 15 month old daughter and once again did not disappoint. Such a beautiful hotel in...More

    Thank Paigemcgowan
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 2 weeks ago

    Dear Paige - thank you for your continued support and the positive feedback. We look forward to welcoming you and your family again. Kind regards Malcolm Mathie - GM

    Reviewed 7 November 2017

    I stayed for two weeks, the room was lovely spotless and big, the bathroom had a great shower (no bath). The staff could not do enough for you. The restaurant had really nice food. The buffet breakfast had all you could wish for. A special...More

    Thank wendy004
    Reviewed 7 November 2017

    It seems as if THE TEMPLE Day Spa which operates within the confines of The Hills Lodge at Castle Hill do not make it easy for reviewers to single them out...hence this review in the context of the hotel in which they operate. My wife...More

    Thank DrewboySydney
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 2 weeks ago

    Dear Drew - thank you for providing feedback. We sincerely apologise no one had responded to your request. We have searched to see if we could find your email, but to no avail. However in the process in figuring this out we discovered our day...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    Details
    • Price range
    • US$ 121 - US$ 207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Grand Mercure The Hills Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • The Hills Shire >
    • Castle Hill
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    Traveller (64)
    Room & Suite (450)
    Dining (19)
    Pool & Beach (12)
    Hotel & Grounds (74)
    Business Centre & Event Rooms (8)
    Bathroom (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joe J
    6 September 2016|
    AnswerShow all 2 answers
    Response from becnjo | Reviewed this property |
    never have eaten many many times and never aproblem
    0
    Votes
    MalcolmWhitfield
    22 August 2016|
    AnswerShow all 9 answers
    Response from Louise S | Reviewed this property |
    As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
    0
    Votes
    lippy963
    21 April 2016|
    AnswerShow all 7 answers
    Response from becnjo | Reviewed this property |
    yes it does to all levels and carpark
    0
    Votes
    Room Tips
    "Rooms away from the main road."
    Read review
    "If you are staying on a Sunday...forget the Day Spa."
    Read review
    "rooms downstairs near day spa very quiet despite hotel being very busy"
    Read review
    "Opt for a Pool View room"
    Read review
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