Stayed an entire week during last December so easier for me to just pen down positives/negatives instead of doing a normal chronological review template. Positives - Front desk staff always communicated in professional manner. - High standards of cleaning by housekeeping staff - Plenty of parking spaces & right outside ur room - Appealing fixtures, decorations and lightning in rooms - Two warm blankets in addition to normal bedding. - Good water pressure & bathroom amenities all good working order. - A microwave!! Finally a hotel that chose microwave instead of useless toaster for the rooms! - Plenty of storage space, coat hangers and all drawers able to be closed so don’t end up having ur belongings all over everywhere - Other guests who spoke to in passing all easy to get along with and friendly but still respects eachothers privacy. - Atmosphere of hotel as a whole staff/guests even couriers passing thru everybody has a good energy and I feel it’s credit to the owner/management doing a great job running the place and balancing guest needs and supporting the staff that has created the good energy. Negatives - Fridge far too small, was smaller than microwave no joke - Difficult WiFi dropping out often and actually signal too weak so can’t ever get their smart TV that has compatibility for screening YouTube and similar to ever work and tried many times. - Walls are a bit too thin. You will hear that next room TV is on or that they are talking but usually not clear enough to hear what being said. Except one shameless young lass on the sat night moaning, screaming and using shockingly vulgar language letting us all know the adult goings ons of her bedrooom for many hours spoiling the nights quiet and definitely showed how sound sure can travel between rooms if not making a conscious effort to maintain lower tones. - Bathroom windows need fly screen keep flies and bugs out But overall positives far outweigh negatives and good value for the prods point.…
We have been coming to this Motel for over 10years. The staff is wonderful and we have always had a terrific experience. The beds are comfortable and the staff are very obliging.Nothing was ever a problem.
A bed is a bed, but these are clean, comfy and quiet. The Gardenia’s fabulous food, intimate bar and warm, friendly staff are what brings me back time and again. Highly recommend! Oh and amazing water pressure in the super hot showers!
I stayed 3 nights in the Garden is Motor Inn at Bass Hill, my usual motel in Sydney, mainly because of the great pre-dinner drinks & meal atmosphere. Regulars gather between 6pm & 6:30pm with the owners for some casual and friendly conversation & camaraderie lubricated from the full bar! The meals are always good with a variety of steaks, seafood and Asian offerings. The atmosphere gives a great break and relaxation from each day of business, so I highly recommend the Gardenia. When you stay, don't hesitate to join the round table where all are welcome & you soon feel like family. For dinner, overjoyed Atlantic Salmon with prawns and veggies. Executive Motel rooms are comfortable and spacious with great showers and amenities. Highly recommended.
Andrew and Geraldine at reception were super helpful and friendly. Including Geojie, she was very polite and helped me enjoy my birthday dinner, while Sam gave a bottle of wine to make it special. The rooms were nice and clean, and the bathrooms were a high standard. Ace staff all round!