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The Lodge at Big Bear Lake, a Holiday Inn Resort

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The Lodge at Big Bear Lake, a Holiday Inn Resort
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509 Reviews from our TripAdvisor Community

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There are newer reviews for The Lodge at Big Bear Lake, a Holiday Inn Resort
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Showing 496: English reviews
Sacramento, CA
Reviewed 30 October 2009

Big Bear is a BEAUTIFUL and quaint little town. Despite my experience at this hotel, I might go back. If I do, however, I will rent a cabin or a cottage. I was at the hotel for a convention and found the service staff at the hotel to be, well, largely absent. Continental breakfast went uneaten as guests stood around...

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Thank ReviewingWoman
Prague
Reviewed 27 October 2009

Central location, nice pool and jacuzzi, even we choose more expensive room the bed was quite smal, hotel was full of people on saturday and almost empty on sunday ...

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1Thank petrkuchar
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Thank you for your review. The staff at Northwoods Resort appreciates all feedback from guests who have stayed with us. We are pleased you enjoyed the location, pool and Jacuzzi. All guest rooms offer 2 queen beds or 1 king bed. Weekends are the busiest days in Big Bear Lake, however mid-week is a wonderful time to be here. We...

san diego
Reviewed 22 October 2009

The hotel is ok, you can get something cheaper exactly like this "resort", it's not really a resort but I wasn't looking for anything besides a room and a restaurant. The room was spacious, beds were ok, I found some chips on my blanket probabaly from the previous guest, but the sheets were clean. The employees had zero customer service,...

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1Thank mcmcSanDiego
sun city ca
Reviewed 17 October 2009

I read some negative reviews, but all I can say is bravo on your hotel and the people who work there. Very friendly. My wife and I will definitely stay there again.

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1Thank arnies5
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Thank you for your wonderful review. The staff at Northwoods Resort is always pleased to receive positive feedback from a guest who enjoyed their stay as well as the staff. Thank you for your comments on the staff’s friendliness. We hope to see you on your return visit to Big Bear Lake

Del Mar, California
Reviewed 12 October 2009

Found the hotel to be disappointing from what I had expected. The room was big but was in need of a major renovation. That was the biggest surprise on how much the room was rundown as compared to the outside of the building. The room was very noisy, not so much the hotels problem, but the cliental who were staying...

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Helpful?
Thank Michael D
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Thank you for your review. The staff at Northwoods Resort appreciates all feedback from guests who have stayed with us. We apologize for any inconveniences that you experienced with other guests making noise all night, our night staff including Security are there to remedy all complaints. Through these reviews online and our guest comment cards we are making strides to...

Coronado
Reviewed 12 October 2009

Great trip. Will definitely stay again soon! Staff was friendly and accommodating.

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1Thank harryasmith69
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Thank you for your wonderful review. The staff at Northwoods Resort is always pleased to receive positive feedback from a guest who enjoyed their stay. Thank you for your comments on the staff’s friendliness. We hope to see you on your return visit to Big Bear Lake

London, UK
Reviewed 10 October 2009

King bed room was excellent size. Needed a small sofa to get cozy in from of the stone surround fireplace. Staff very friendly and accommodating. But there was an inconsistency with the room rates between conference attendants and the manager refused to lower my friends rate to match mine. So, he moved hotels with good result. In room toiletry products...

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Thank emptymind
Northern California
Reviewed 10 October 2009

I signed up for email offers from the Northwoods Resort after getting a thumbs up recommendation from my brother. Coincidentally an email offer arrived just about the time I was planning a trip, so we were able to book a "Halloween Special", a double queen plus a full breakfast for $99/night. The resort was clean and tasteful, the staff very...

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Thank git_going
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Thank you for your wonderful review. The staff at Northwoods Resort is always pleased to receive positive feedback from a guest who enjoyed their stay as well as the staff. It is nice to hear that you received our email offers and book a nice getaway. Our soups are homemade and we have a great selection of wine. Thank you...

Southern Cal
Reviewed 9 October 2009

We had been wanting to visit Northwoods Resort for such a long time. Finally we were able to celebrate our 9th anniversary there. We loved the lodge decor, every thing coordinated from the furniture to towel racks. The corner fireplace added to the cozy atmosphere and the room was clean and quiet. The town location was perfect for an afternoon...

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1Thank Leesielee
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Thank you for your wonderful review. The staff at Northwoods Resort is always pleased to receive positive feedback from a guest who enjoyed their stay. Congratulations on your 9th anniversary, thank you for spending it with us. Monday Night Football is very enjoyable in Stillwell’s lounge with the new 52 inch television; we are pleased that you enjoyed the food...

ldcorn
Reviewed 5 October 2009

The front desk upgraded our room to a suite since it was my husband's birthday. We had a wonderful time and enjoyed being so close to Big Bear Village that we could walk anywhere. I would recommend the hotel for convenience and comfortable surroundings.

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1Thank ldcorn
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Thank you for your wonderful review. The staff at Northwoods Resort is always pleased to receive positive feedback from a guest who enjoyed their stay. We hope that your husband enjoyed his birthday and the suite upgrade. We are pleased to you enjoyed our convenient location and comfortable surroundings.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Year round resort offering a variety of activities (from skiing to mountain biking); amenities include an outdoor heated pool, arcade, sauna and spa. ... more   less 

Additional Information about The Lodge at Big Bear Lake, a Holiday Inn Resort

Address: 40650 Village Dr, Big Bear Lake, CA 92315 (Formerly Northwoods Resort)
Region: United States > California > Big Bear Region > Big Bear Lake
Price Range: ₹ 7,777 - ₹ 26,332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Big Bear Lake, a Holiday Inn Resort 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Northwoods Resort Big Bear Lake
Northwoods Hotel Big Bear Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and other travellers.
8 questions
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SoCal
4 months ago
6 months ago
Newport Beach, California
8 months ago

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Questions? Get answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake front”
 of 5 bubbles superdave956, 14 Jan 2017 | Read review
“Get one near an elevator”
 of 5 bubbles magicmard, 9 Jan 2017 | Read review
“Room 216 has a balcony, and great view of the pool”
 of 5 bubbles IanHonestReviewer, 16 Dec 2016 | Read review
“Definitely not the first floor or the trash can view”
 of 5 bubbles WeL0ve2Travel007, 29 Nov 2016 | Read review
“they have balcony rooms,and fireplace rooms”
 of 5 bubbles krcSantaClarita, 27 Oct 2016 | Read review
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