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Shangri-La’s Rasa Ria Resort & Spa

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Shangri-La’s Rasa Ria Resort & Spa
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5,915 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La’s Rasa Ria Resort & Spa
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Showing 5,207: English reviews
Bandar
Reviewed 17 July 2014

The Pool which was was dedicated to the guest staying in the Garden Wing was much too busy and on the first day we couldn't find any pool side beds or a place to sit. Every day we had to make a booking for the evening meal as we would otherwise not be guaranteed a table at any of the...

Review collected in partnership with shangri-la.com
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1Thank Emmet R
London, United Kingdom
Reviewed 16 July 2014

We booked the Rasa Ria as a compromise between fun and friends for our daughter and a relaxed environment for us to recharge our batteries - not a straightforward demand. It turned out to be an excellent choice. Great environment, facilities, food and staff. Highly recommended for families but also seemed great for couples without kids.

Review collected in partnership with shangri-la.com
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Thank George G
Auckland, New Zealand
Reviewed 16 July 2014

We loved staying here, although a bit noisy by the lifts. The international breakfast was fantastic. We had hoped the ranger experience was a bit more hands on, but it is really an extension of kids club.

Review collected in partnership with shangri-la.com
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Thank Shona S
Melbourne, Australia
Reviewed 16 July 2014

A very good resort for families, made better by the fact that it is not the favoured location of the boozing party crowd. Debris in the water/sand flies in the air at the Beach was the only problem. Restaurants were excellent, particularly Naan. Pool was fantastic. Staff were very guest-oriented and had wonderful, warm temperaments and provided friendly, personalised service...

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Thank PaulWappett
Wolverhampton, United Kingdom
Reviewed 15 July 2014

An excellent hotel in all aspects apart from 1. Very slow restaurant service, both for food orders and especially drinks. We had to chase on more than one occasion for water having waited for more than half an hour to be served. Otherwise a fabulous location, friendly staff and a hotel I would love to return to

Review collected in partnership with Virgin Holidays
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Thank RW64
Perth Australia
Reviewed 15 July 2014

Great experience from check-in to check-out. Friendly, smiling, helpful people. Orangutans were amazing and we were lucky to see long tailed macaques with babies. Food excellent, but book when you first arrive as we could not get into Japanese restaurant with 2 days notice. Ice creams and fruit given out around the pool a nice touch.

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1Thank smithfamily_9
Bunbury, Australia
Reviewed 15 July 2014

This is definitely one of the best resorts we have ever stayed at with our family and is highly recommended from the friendly greeting at the airport, the comfortable airport transfer right through the check in experience the staff showed nothing but top quality service after only a few days many of the staff knew our names and this was...

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1Thank rwe003
Perth, Australia
Reviewed 14 July 2014

We have taken a 2 week break during the school holidays from Perth winter. We spent the first week at ClubMed Cherating and the second week at Shangri La Rasa Ria. The accommodation at ClubMed was substandard, yet we gave it a 4 star satisfaction rating due to the special ClubMed treatment that one receives with all the attention and...

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2Thank zhoom
Hong Kong, China
Reviewed 14 July 2014

Stayed 3 nights in Garden Wing, occupying 3 rooms next to each other. Arrived early around noon time, rooms not yet ready of course, but hotel was so nice they offered complimentary lunch buffet for our group of 9 (3 kids) while we are waiting, many thanks. Room is clean with usual supplies/services and there is no strange musty odour....

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Helpful?
Thank edward h
Shangri-LaRasaRia, Resident Manager at Shangri-La’s Rasa Ria Resort & Spa, responded to this review

Dear Edward h, thank you for sharing your stay experience with us. We are sorry to learn of your disappointing room service and your comments have been shared with our housekeeping team for improvement. Thank you again for your feedback and we sincerely hope that you will allow us to serve you better in the future. Sincerely, Paul Loader Resident...

Hong Kong, China
Reviewed 13 July 2014

Very good older hotel but completely renovated. Rooms and most of the hotel renovated. The Ocean Wing still going through some renovation so better off staying in the Garden Wing. Great staff at this hotel too which is consistent with the brand. The restaurants are mostly at the GOOD level to me. Acceptable but nothing to make you want to...

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Helpful?
1Thank Michael R

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Ria Resort & Spa is set on Pantai Dalit beach surrounded by 400 acres of lush tropical vegetation, including a unique nature reserve. Here you'll find a remarkable array of indigenous flora and fauna. Unexpected encounters with hornbills who glide right overhead during breakfast, a friendly bear cat greeting you from a tree or the occasional wild rabbit, iguana or squirrel crossing your path are all part of the magic of this remarkable resort. Shangri-La's Rasa Ria Resort & Spa goes beyond the offerings of Kota Kinabalu hotels by providing numerous options for relaxation. This includes the magnificent Spa at Dalit Bay, a wide range of water sports, Rasa Ria's own catamarans for cruises and deep sea fishing, a challenging 18-hole championship golf course, tennis, horse riding, a fitness centre and, of course, a fun-filled Kids' Club to care for younger visitors. ... more   less 

Additional Information about Shangri-La’s Rasa Ria Resort & Spa

Address: Pantai Dalit Beach, Tuaran 89208, Malaysia
Region: Malaysia > Sabah > Tuaran
Price Range: ₹ 11,993 - ₹ 22,106 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shangri-La’s Rasa Ria Resort & Spa 4.5*
Number of rooms: 499
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Hotwire, Travelocity, Booking.com, Asiatravel.com Holdings, Orbitz, Ctrip TA, Agoda, Priceline, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Shangri-La’s Rasa Ria Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Ria Hotel Kota Kinabalu
Shangri Las Rasa Ria Hotel
Shangri La Rasa Ria Resort
Rasa Ria Resort
Shangri Las Rasa Ria Resort
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Rasa Ria Resort & Spa staff and other travellers.
235 questions
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Questions? Get answers from Shangri-La’s Rasa Ria Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Wing rooms are a must !! the higher the better.”
Susnairn, 22 Apr 2017 | Read review
“Go for the Ocean wing and ground level rooms if you have small kids for direct access to pool and to skip elevator waits”
851georgee, 21 Apr 2017 | Read review
“Choose Ocean Wing if you can afford it, you'll be glad you did.”
alwyn1, 20 Apr 2017 | Read review
“Higher floors have a better view but it takes time to get to the pool\beach as the number of lifts is a bit limited.”
H5172RCjohnm, 20 Apr 2017 | Read review
“Choose ocean wing rooms”
IzzzyHampshire, 19 Apr 2017 | Read review
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