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First of all to be clear, we have not stayed at this hotel. I just want the management to understand why, and thought this would be the best way to do it.
My partner has family around Livingston and we have been looking for somewhere...More
There for a function and lovely hotel and great function.
However breakfast on both mornings were a big disappointment .First morning service was terrible. Second morning the buffet breakfast was cold . Staff had to be continually asked fir coffee ,toast,butter etc.
We arrived at our hotel and the check in went smoothly except the receptionist did not tell us about our £10 allowance which was part of the deal. After that everything when downhill. We could not stay in our first room because of a loud...More
This was a late night arrival for myself and two sons from the airport where we needed a stopover before heading home in the morning. I was assured that a late night check in was fine, and it certainly was. My mind at ease we...More
We arrived here late after a gig in Edinburgh. The hotel in undisputedly in a lovely location. I went straight to bed but a couple of my colleagues went for a drink in the bar as they were told it would stay open as long...More
1 Thank james S
Response from Tej W, General Manager at Macdonald Houstoun HouseResponded 6 days ago
Dear james S
Thank you very much for your comments and I am sorry to hear your experience with us. I have recently joined Houstoun House as General Manager with 18 years’ experience in the hospitality industry.
There are certainly issues with the Restaurant which...More
US$ 94 - US$ 185 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitScotland, the National Tourist Board.
Number of rooms
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