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I was a little disappointed to be honest. This hotel costs quite a bit but doesn't really feel worth the money. The room is basic, but bed was comfortable. The shower didn't drain well, but I'm not sure if that was just an issue with...More
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded yesterday
Thank you for taking the time to place feedback on your recent stay with us here at the Heartland World Heritage Hotel. I have passed along your comment regarding the drain to our maintenance team who are looking into this.
I hope you...More
We stayed one night before heading across to Wanaka. Bar and reception staff were friendly and helpful. The attached bar/restaurant sounded promising going by the menu and prices, but turned out to be mediocre at best, especially for >$30 a main. Recommend eating elsewhere. We...More
Thank Leon B
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 4 days ago
Thank you for taking the time to place feedback on your recent stay with us here in Haast. I do apologise that your dinner was not up to your expectations and I will be speaking with our chefs regarding this and we will...More
Once upon a time this was one of the classic hotels in New Zealand. It was in a remote location and people stayed here because it took an effort to get here and the hotel was THE attraction Today it is showing its age. The...More
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 4 weeks ago
Thank you for taking the time to place feedback on your recent stay with us, I am also disappointed to hear that we let you down when you came into dine with us. I will be having a talk today with not only...More
People mostly seem to stay there one night as a stop between other destinations, since there is not a lot in Haast. It served our needs. The room itself is not bad. It had one king bed and one single bed. The king was only...More
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 23 May 2017
We appreciate you taking the time to offer feedback on your recent stay with us. All comments are welcomed and help our team to continue to make improvements to our hotel, along with any future upgrades to our hotel.
It is disappointing to...More
OK check in Asian lady not too knowledgeable. Hotel is old with odd layout. Two long buildings with center hall for room access with each unit having a patio door to center courtlyard. No soundproofing, so lots of noise from hallway. Room was clean. Parking...More
Thank Kenneth H
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 1 week ago
Thank you for taking the time to place feed back on your stay with us. Ameng our receptionist was still in training so I do apologise that she did not mention the township further along the road to visit. I hope you enjoyed...More
US$ 77 - US$ 145 (Based on Average Rates for a Standard Room)
Number of rooms
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