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Grand Hotel & Centre Thermal

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Grand Hotel & Centre Thermal
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254 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Zurich
Reviewed 4 days ago NEW

Had to stay at the place for three nights for business. Will try to avoid at all costs going forward. Every single aspect of the hotel is terrible. 1) Rooms: small, old and not refurbished in the last 30 years, terrible (disgusting) bathroom (incl. old yellowish shower curtains), terrible uncomfortable bed, noise pollution (from outside and inside from other levels)...

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Helpful?
Thank D D
Bolton, England
Reviewed 2 weeks ago

We stayed in November for 1 night. Room OK with balcony, would be nice in summer. Room was very warm, as was the bathroom. We could not see any way of turning this down or off. The TV only picked up a couple of channels, which seemed odd, as there was a sheet listing many, but they showed as 'scrambled'....

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Thank peidmonte
Yverdon-les-Bains, Switzerland
Reviewed 21 September 2016 via mobile

Very average Hotel. The rooms were pretty small, no AC, and the road noise was awful. I was really surprised because this is a 4 star hotel. The breakfast was good, but the choice of cheese, meats, and hot food was very limited. I'm not giving it a lower score because of the thermal baths entrance that's complementary with the...

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Helpful?
Thank DaCav
ManagementCTY, Responsable relations publiques at Grand Hotel & Centre Thermal, responded to this review

Dear Clients, Thank you for your comments above and having chosen our establishment for your stay. We are very sorry to hear to that the infrastructure was not up to your standards. We will be undergoing renovations of the hotel infrastructure soon, and your comments gives us a good insight about the areas where we can improve and we thank...

Bristol
Reviewed 6 August 2016

we stayed in the grand hotel last week and found it brilliant. we booked our room through booking.com and didn't realise that it included unlimited access to the spa. we paid £130 for a standard room including breakfast (and unlimited spa!!!) which felt very good value. we were in a downstairs room and it was very hot when we were...

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Thank Frenchbird
ManagementCTY, Responsable relations clients at Grand Hotel & Centre Thermal, responded to this review

Dear Madam, Dear Sir, Thank you for choosing our hotel for your trip. We took good note of your comment and we are pleased you had a great moment with us. We hope to see you soon for another stay in our hotel. Boris Dumont Assistant de Direction

Reviewed 20 May 2016

I booked myself in last minute I was in need of a 24hr break. I'm not a fan of the super-posh as it makes me uncomfortable; Grand Hotel des Bains was clean, smart, had just enough luxury and the staff reflected that same vibe. Breakfast was great and the access to the pools and relaxation space in the spa a...

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Thank Alison E
ManagementCTY, Directeur général at Grand Hotel & Centre Thermal, responded to this review

Dear Madame, We would like to thank you for your comment and are pleased to read that you enjoyed your stay at the Grand Hotel & Centre Thermal. Looking forward to welcoming you soon again Best regards Guy Lindt General Manager

Aylesbury, United Kingdom
Reviewed 21 April 2016

Grand restaurant and lobby. A good welcome and care shown at reception. Guest bedrooms not so luxurious although clean and comfortable. Too hot overnight and no way of turning down the heat. Thermal pools looked popular early morning.

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Thank Scotexile
ManagementGHB, Directeur général at Grand Hotel & Centre Thermal, responded to this review

Dear Customer, We thank you for your comment and hope that you enjoyed your stay at the Grand Hotel & Centre Thermal. We are looking to welcoming you soon again and in the meantime, remain at your disposal Best regards Guy Lindt General Manager

Kosice, Slovakia
Reviewed 12 April 2016

Nicely kept hotel, resevered, quiet, remebering best times probably 20 years ago. But still got charizma. Rooms of average size, some with balconies, with breakfast offering cold-cuts, smoked salmon, eggs, sousages, fruits and musli. Coffee and juices. Entering thermal pools (two open air, one insight ) and gym is included in price.

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Thank rudolf n
ManagementGHB, Directeur général at Grand Hotel & Centre Thermal, responded to this review

Dear Sir, We thank you for choosing the Grand Hotel & Centre Thermal for your stay. We also thank you for your comment. Please note that renovations will start soon and it will be a pleasure to welcome you soon again In the meantime, we remain at your disposal Best regards Guy Lindt General Manager

Zurich, Switzerland
Reviewed 28 November 2015

Definitely worth staying if you are looking for a getaway for a couple of days. Well, first of all, a spa to relax. Good location (10 min walk to the town centre),it's quiet and peaceful there. Friendly and helpful reception staff, nice and clean rooms. We had an AMAZING dinner in the hotel restaurant, I would absolutely recommend it! Breakfast...

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1Thank swissmiss77713
ManagementGHB, Directeur général at Grand Hotel & Centre Thermal, responded to this review
Google Translation

Bonjour, Nous nous réjouissons de lire que votre séjour se soit bien déroulé dans notre hôtel et espérons vous revoir...

Geneva2009
Reviewed 27 November 2015

Usually in this kind of hotel you would have a bar / coffe shop where you can gather, discuss, meet, etc. In this hotel it happens to be on the right of the lobby, upstairs. However, you have to be lucky to find a member of the staff and even luckier if you actually get something in due time. The...

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1Thank Geneva2009
ManagementGHB, Directeur général at Grand Hotel & Centre Thermal, responded to this review

Dear Sir, We thank you for your feedback and we are sorry to hear your experiences. We have brought your feedback up to the management and we are doing necessary steps in order to avoid this in future. We do hope that even this experience we will be able to welcome you again at our GRAND HOTEL DES BAINS. Best...

London, United Kingdom
Reviewed 2 November 2015

We booked up a late getaway, to enjoy an afternoon to afternoon spa experinace. Booking it up was easy staff were helpful. we made use of the free transfer from train station to hotel, which was a good bounus. Reception staff were friendly and checkin was staright forward. Room was very basic and the bed was a very cheap one....

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Helpful?
Thank kevin S
ManagementGHB, Directeur général at Grand Hotel & Centre Thermal, responded to this review

Dear Guest, We thank you for your feedback and are pleased to hear that our member of reception team came to your full satisfaction. We are sorry to hear that you did not like our mattresses, it came to us as a surprise as you are the first one who gave us this feedback. Our private swimming pool has been...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Luxurious and calm, the Grand Hotel & Thermal Center will allow you a break for full recharge. Directly linked to Thermal Center, this peaceful place offers quality services. Ideal if you're alone, a couple or a family. We will treat you to make your stay magic and unforgettable. ... more   less 

Additional Information about Grand Hotel & Centre Thermal

Address: Ateliers, quai des 1, Yverdon-les-Bains 1400, Switzerland (Formerly Grand Hotel Des Bains)
Region: Switzerland > Canton of Vaud > Yverdon-les-Bains
Price Range: ₹ 10,435 - ₹ 15,620 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel & Centre Thermal 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Grand Hotel Yverdon
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel & Centre Thermal staff and other travellers.
3 questions
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Questions? Get answers from Grand Hotel & Centre Thermal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an upstairs room to get a balcony”
 of 5 bubbles Frenchbird, 6 Aug 2016 | Read review
“Pool side. Other one is to the road (noisy)”
 of 5 bubbles apc87, 16 Aug 2015 | Read review
“Avoid odd numbered rooms in the curved annex”
 of 5 bubbles Brian1106, 12 Jul 2015 | Read review
“Ask for newly remodeled rooms”
 of 5 bubbles KS52, 29 May 2015 | Read review
“I did not have time to try the thermal bath, would definitely dot this next time.”
 of 5 bubbles AnnetteandHans, 25 May 2014 | Read review
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