Ibis 3 Lacs Neuchatel
le Verger 1, Thielle 2075 Switzerland
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis 3 Lacs Neuchatel
Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Located in the heart of the region of the 3 lakes, at the foot of the Jura and near the N5 motorway, the Ibis 3 lacs Neuchatel hotel has 60 rooms with free WiFi internet access. An outdoor swimming pool, a bar, a snack service 24/7, free parking and 1 meeting rooms are at your disposal. Neuchatel and its lake are 5 km from the hotel. Golf and tennis facilities at 2 km. Papiliorama and Nocturama, tropical domes hosting exotic fauna and flora, are 5 min away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Hiking
Horseback riding
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Breakfast buffet
Snack bar
Vending machine
Skiing
Table tennis
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
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Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Arabic and 4 more
Location
Full view
Contact
le Verger 1, Thielle 2075 Switzerland
Name/address in local language
Getting there
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356Reviews0Q+A5Room tips
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We spent one night in this hotel. We felt humiliated The price was kind of too high for a 2 stars hotel anyway we reserved. There was no option for elevator to the second floor and we had to carry our large suitcases through the stairs The matress was the worst we have slept on, for years The curtain in the shower is not really a way to stop the water from being spelt over the whole floor - even "a half a star" hotels are using glass walls to do it. Look for another hotel to spend the night
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Date of stay: March 2022
Value
Location
Service
Room Tip: Avoid going there
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Helpful
Response from IBIS TROIS LACS, General Manager at Ibis 3 Lacs Neuchatel
Responded 12 Mar 2022
Dear Eli, Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchâtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA
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This quiet hotel is ideally situated for an overnight stop when travelling on the A5 as it is right alongside the motorway, but is not suitable for those without their own transport as the nearest railway station is 2km away down a country road, half of which does not have a pavement, and busses to the stop 200m away are infrequent and do not run after 6.30 p.m. or at all on Sundays. The staff are efficient, friendly, and cheerfully helpful, but their knowledge of English appears to be very limited, their language of choice being French. Those of you who have used Premier Inns will know the sort of thing to expect - an en suite room with a king-size double bed, space to hang your clothes, a settee, chair and table. The TV is slightly smaller than PI ones and there are no tea-making facilities. However, the bar on the ground floor is open 24/7. As far as I am aware there is no lift to the upper floor. The continental style breakfast is taken in the light and airy dining room adjoining the bar, but there is no cooked food, although facilities exist to boil eggs or bake waffles. The hotel literature says that a very limited range of hot snacks are available 24/7, but I did not verify this. There is a computer available to guests provided they understand French. All in all this is a quite suitable hotel for an overnight stop when in the Neuchatel area.…
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Date of stay: January 2020
Rooms
Cleanliness
Service
Room Tip: I only saw one room so cannot comment.
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We stayed there just one night,it was our long trip though all Switzerland , and we were totally satisfied with this hotel. It’s clean. A bit far from the city center , but it was no problem for us,we traveled with our car.Thank You very much for helping with our map.
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Date of stay: August 2018Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Ibis3Lacs, Front Office Manager at Ibis 3 Lacs Neuchatel
Responded 4 Jul 2019
Dear Krist, We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionist Trois Lacs Gestion SA
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No-Thrills business hotel slightly too far outside of Neuchatel. Rooms are okay. Breakfast is ok. Nothing to complain but also nothing to write home about. Breakfast is the same as all the rest maybe it's a little overpriced.
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Date of stay: May 2019Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Ibis3Lacs, Manager at Ibis 3 Lacs Neuchatel
Responded 7 Jun 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giuseppe Apice Operations Manager Trois Lacs Gestion SA
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the hotel is a standard one , average level but it's quiet and clean Bed is comfortable and we could relax, if you arrive late and tired you can find rest. Did not enjoy breakfast as 20 (or even more) CHF seem to me too much for the usual Ibis-breakfast
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Date of stay: October 2017Trip type: Travelled on business
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from frossard c, Front Office Manager at Ibis 3 Lacs Neuchatel
Responded 4 Nov 2017
Dear Heiko, We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchatel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Receptionist Trois Lacs Gestion SA
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The hotel lives up to others in its category. The room is serviced, clean and acceptable. Breakfast is also good - you can expect a range of products for a continental breakfast with added scrambled egg. The hotel location is good just to the east of Neuchatel and easily car accessible. The downsides are that the parking can be a bit tight. And there is no possibility of evening meal - try the restaurant across the street or one in town. That said, you can get a pint and relax in the lounge.
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Date of stay: September 2017Trip type: Travelled on business
Helpful
Response from frossard c, General Manager at Ibis 3 Lacs Neuchatel
Responded 24 Sep 2017
Dear Grembo, We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchatel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Frossard Owner / General Manager Trois Lacs Gestion SA
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Basic accommodation with very pleasant and attentive staff. Being used to air conditioning, the lack of such made sleeping a bit uncomfortable. A hot season visit was difficult..A fan would have been welcome. Enjoyed my coffee and croissant each morning on outside patio
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Date of stay: June 2017Trip type: Travelled on business
Helpful
Response from frossard c, Directeur général at Ibis 3 Lacs Neuchatel
Responded 18 Jun 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hôtel ibis 3 Lacs Neuchâtel
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This hotel is located in some industry zone. The heating in the room is not sufficient. The room is not warm at all. Next, it costs a boom to get a taxi to go for business meeting around the area. It is better to stay in Nauchatel.
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Date of stay: January 2017Trip type: Travelled on business
Helpful
Response from frossard c, General Manager at Ibis 3 Lacs Neuchatel
Responded 25 Jan 2017
Dear Mr. ChuaTY Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Frossard General Manager / Owner Trois Lacs Gestion SA
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The hotel is located away from Neuchatel, so a car is needed if you want a dinner. This is an Ibis hotel, so the menu is limited. The room and bathroom is clean and specious. A bit dated, but all is functioning perfectly. The staff is friendly and correct. The breakfast is good.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2016Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from frossard c, Manager at Ibis 3 Lacs Neuchatel
Responded 29 Dec 2016
Dear M. WIM V, Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Frossard General Manager / Owner Trois Lacs Gestion SA
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Our room was spacious and clean. No coffee in the room but was available at the bar in reception. Free Wifi. Good restaurant over the road from hotel. Parking was good, and staff were helpful. Swimming pool in garden area.
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Date of stay: September 2016Trip type: Travelled as a couple
Rooms
Cleanliness
Service
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PRICE RANGE
$116 - $129 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of NeuchatelThielle
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Ibis 3 Lacs Neuchatel
Which popular attractions are close to Ibis 3 Lacs Neuchatel?
Nearby attractions include Lac de Neuchâtel (8.0 km), Laténium Parc et musée d'archéologie (4.6 km), and Jardin Botanique de Neuchatel (7.5 km).
What are some of the property amenities at Ibis 3 Lacs Neuchatel?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
What food & drink options are available at Ibis 3 Lacs Neuchatel?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Ibis 3 Lacs Neuchatel?
Yes, free parking is available to guests.
What are some restaurants close to Ibis 3 Lacs Neuchatel?
Conveniently located restaurants include Buffet du Funiculaire, Restaurant l'Escarbot, and Restaurant Comme Chez Vous - Chez Alex.
Are there opportunities to exercise at Ibis 3 Lacs Neuchatel?
Yes, guests have access to a pool during their stay.
Is Ibis 3 Lacs Neuchatel located near the city centre?
Yes, it is 0.05 km away from the centre of Thielle.
Are pets allowed at Ibis 3 Lacs Neuchatel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ibis 3 Lacs Neuchatel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Ibis 3 Lacs Neuchatel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Arabic.
Are there any historical sites close to Ibis 3 Lacs Neuchatel?
Many travellers enjoy visiting Schloss Erlach (5.6 km), Tour de Rive (6.7 km), and The Red Tower (6.7 km).