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Holiday Inn Express Luzern

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Holiday Inn Express Luzern
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225 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Luzern
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Showing 147: English reviews
Christchurch, United Kingdom
Reviewed 12 September 2016

We stayed here as part of our European road trip to Italy. This hotel was of the same chain that we stayed in throughout our trip. It is exactly as it suggests. A stop over hotel. Clean well appointed but not luxurious. We had a family room and it was big enough for all 4 of us. We had the...

Thank Theo S
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Theo S, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel...

Reviewed 25 August 2016

We stayed one night and found the staff very friendly and helpful. The hotel is very handy for the motorway as it is next to the service station. We found the instructions on how to find it very good and there was plenty of free car parking. The room was typical Holiday Inn with everything clean and practical. There was...

Thank PrestburySK
Reviewed 29 July 2016 via mobile

Rooms were clean and the staff (both cleaning and front desk) very helpful. However it is pricey compared to other hotels in europe (mind u, switzerland is expensive period). No AC is a big drawback on a hot day since windows dont have a screen and opening the windows will let flies in (lots of flies since u are in...

Thank eric e
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear eric e, Thank you for choosing our hotel for your recent family trip. It makes us happy to learn that the location of our hotel and staff service contributed to making your stay that much more enjoyable. Our staff members strive to create a welcoming and relaxing visit for our guests and we are happy to know we succeeded...

Reviewed 29 July 2016

My family stayed here for Christmas 2015. Very nice hotel beside the highway and a short drive to downtown Luzerne, the Alps and the famous Lake Luzerne. Breakfast was very European and adequate for us. Adequate parking and free wifi. Room was a little tight with sleeper sofa but we made it work. Overall, a nice experience.

Thank Military_Traveller
Helsinki, Finland
Reviewed 6 July 2016 via mobile

We stayed here for two nights and found it to be a good basic hotel. The room was ok even tho it basically had no space after the sofa bed was in use. The sofa bed was big enough for two kids. The bed was ok. There is no airconditioning but it was not a problem during our stay. There...

Thank TripJenn
Edinburgh area
Reviewed 20 June 2016

Well placed on the A2 motorway and only 12km from Lucerne. Quiet location with farm road at side away from motorway. The breakfast is basic as with other express hotels - only hot item is boiled eggs. The breakfast room can be very busy but there is a conveniently situated high quality Marche restaurant adjacent for lunch/dinner and a Coop...

Thank Alan B
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Alan B, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and I apologize for any...

Reviewed 18 June 2016 via mobile

Hotel located at parking along the A2 Highway ( accessable from both sides of the Highway) Family room offers a bed bench which fits two childeren well. Three does not fit, no space for extra bed. Rooms are small but in very good condition. With window closed you dont hear the Highway. Bathroom has shower, toilet and sink. Again, small.....

Thank Tom-ehv-nl
State College, PA
Reviewed 14 June 2016

First, this hotel is much further from the city center than we anticipated. Finding a taxi driver to take a credit card was an issue 90% of the time, so ask first. Even when the hotel arranged a taxi for us, confirming a price of 40.00 Swiss Francs, once we got to the train station the driver demanded Euro 50...

Thank TravelingBZ
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear TravelingBZ, Thank you for taking the time to share your comments with us about your recent visit. I am disappointed to learn that your experience with us did not go smoothly due to the issues experienced with the room that you were provided. Rest assured, your comments will be passed on to the appropriate departments to consider for improvements....

Austin, Texas
Reviewed 1 June 2016 via mobile

Very nice Holiday Inn Express off highway. Though not too close where traffic an issue. Room had nice mountain and pasture view. Some rooms are suitable for family of four. Grocery store next door with healthy choices. No alcohol sold at gas station or grocery store presumably due to law against selling off highway. If enjoy nightcap pick up something...

Thank AustinTexn
San Francisco, California
Reviewed 1 June 2016 via mobile

You must get off the toll expressway A2, else you will miss the hotel! Must have a car and take the A2 freeway, eits located at a reststop off the freeway. Remodeled and clean hotel, good breakfast. Rooms feel spacious and functional. Staff is friendly.

Thank WorldTwirls

57 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Express by Holiday Inn Luzern is your hotel ideally located on the rest area Luzern-Neuenkirch on the Highway A2/E35 (Germany-Switzerland-Italy) between the exits Sempach and Emmen-Nord, only 12 km north of the world famous city of Lucerne. ATTENTION: There is no public transport to the hotel from the city. You can reach us by taxi or rented car. The hotel can be reached from either direction via the overhead bridge. Free parking spaces are available in front of the hotel. Zug is a 30 minutes drive away; Zürich and Basel an hour. You can reach Lugano in 2.5 hours. The Express by Holiday Inn Luzern is the ideal starting point for various day trips in Switzerland - visit Lucerne with the Chapel bridge, the old town and other sights - or take a boat trip on Lake Lucerne and enjoy the breathtaking scenery of this fascinating region - or spend a day in the alps - Pilatus, Rigi, Jungfraujoch, Titlis to name a few peaks. All the 60 modern rooms are equipped with Wireless LAN (WiFi), Pay TV and a Coffeemaker. The hotel also offers family rooms with one queensize bed and one queen size Sofa bed, meeting rooms and a bar. Children under 18 years sleep free of charge on the sofa bed in the parent's room. Complimentary breakfast is served every morning in the Great Room. ... more   less 

Additional Information about Holiday Inn Express Luzern

Address: Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
Region: Switzerland > Canton of Lucerne > Rothenburg
Price Range: ₹ 8,809 - ₹ 12,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Luzern 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Express Luzern Hotel Rothenburg
Holiday Inn Express Rothenburg
Holiday Inn Rothenburg
Rothenburg Holiday Inn
Holiday Inn Express Luzern Canton Of Lucerne, Switzerland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Luzern staff and other travellers.
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Questions? Get answers from Holiday Inn Express Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location”
varshinic, 21 Nov 2016 | Read review
“Family rooms are big enough for 4.”
theos244, 12 Sep 2016 | Read review
“some rooms on top floor may have a sideway view towards mountains but there will be traffic noise if window opened”
clint24, 20 Jun 2016 | Read review
“top floor, in back of hotel overlooking the horse farm in back”
gpodboy, 28 May 2016 | Read review
“You should consider this only as a last resort as the staff was bad tempered”
68haideralia, 21 Jul 2015 | Read review
5 of 5