We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/7/2017 31/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Schloss Pontresina Family & Spa

    Maistra, Via 215, Pontresina 7504, Switzerland
    Hotel website
    Save
    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 297
    US$ 297
    US$ 297
    Traveller (109)
    Room & Suite (38)
    Dining (16)
    Grand Hotel Kronenhof
    840 reviews
    #1 of 21 hotels in Pontresina
     
    Hotel Saratz
    548 reviews
    #2 of 21 hotels in Pontresina
     
    Hotel Walther
    169 reviews
    #5 of 21 hotels in Pontresina
     
    Hotel Allegra
    209 reviews
    #3 of 21 hotels in Pontresina
     
    Overview
    • Excellent47%
    • Very good34%
    • Average11%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “the bus” (5 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Schloss Pontresina Family & Spa
    Special Offer: Package Deal
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Grand Hotel Kronenhof
    840 reviews
    #1 of 21 hotels in Pontresina
     
    Hotel Saratz
    548 reviews
    #2 of 21 hotels in Pontresina
     
    Hotel Walther
    169 reviews
    #5 of 21 hotels in Pontresina
     
    Hotel Allegra
    209 reviews
    #3 of 21 hotels in Pontresina
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 297.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Pontresina hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "58fae31ee38a4d72a2967c698360df64", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1178848,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32670849],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":297,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"58fae31ee38a4d72a2967c698360df64","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":297,"lowestMetaPrice":297,"additionalPartner":false,"highestMetaPriceDisplay":297,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":297,"lowestMetaPrice":297,"highestMetaPriceDisplay":297,"hotelName":"Hotel Schloss Pontresina Family & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU4ZmFlMzFlZTM4YTRkNzJhMjk2N2M2OTgzNjBkZjY0IiwiQUlLIjoiZjU3NDcwMDYwY2EyNDQxYWFhZjBkNTBkM2IxNmQ0NDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$ 297", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79507999":"CheapTicketsEWS","32670849":"Expedia","79032787":"OrbitzEWS","109331256":"HotelsCom2IB","54257943":"TravelocityEWS","65741527":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (387)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 43 reviews

    Reviewed 19 April 2017

    Very Italian vibe and newly renovated rooms. We never had dinner, just breakfast. We usually took the bus to get to/from the hotel everywhere which was really convenient. Consider coming by train to Pontresina. Parking seems to be a problem. We enjoyed the spa area...More

    Thank 40goldmarie
    Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 4 weeks ago

    Dear Goldmarie, I thank you to choose Hotel Schloss for your holiday and having reviewed your opinion. I am pleased that you liked our 4 stars hotel and their location. Regarding the garage, we noticed that the big cars are struggling to move in all...More

    Reviewed 6 March 2017

    Excellent Hotel team. The only thing that I have to criticize is that many "small" extracts (e.g. late check out after 12:30 p.m., even if easily possible) are charged extra. Breakfast, lunch and dinner are typical Italian Style, good quality, just great to have that...More

    Thank Stephan O
    Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 28 March 2017

    Dear Stephan, Thank you for choosing Hotel Schloss Family & Spa for your stay in Pontresina and for taking the time to share your experience with us. It’s a pleasure for us to know that you enjoyed your stay and the Team. Regarding the late...More

    Reviewed 2 March 2017 via mobile

    Been here on a weekend trip to Saint Moritz ski resort, stunning architecture, nicely renovated, but seems to have seen the best of its days. Great sauna & spa, though. Below-average service unfortunately.More

    Thank Chris E
    Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 10 March 2017

    Dear Chris E, Thank you for choosing Hotel Schloss Family & Spa for your holiday and took the time to write a review on your experience. It’s a pleasure for us that you liked our building and especially our spa. I’m really sorry that you...More

    Reviewed 1 March 2017 via mobile

    I have been to this hotel twice in 2017 and it offers very nice and modern room, super comfy bed, nice bar and beautiful spa. Defenetely a good address. People working there are very kind too. The only thing that it could be improved is...More

    Thank Elisa B
    Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 10 March 2017

    Dear Elisa B, I appreciate that you took time to write a review on your experience, it is very important for us to receive your feedback. It’s also a pleasure that you have been to Hotel Schloss twice this year and to know that you...More

    Reviewed 25 February 2017 via mobile

    Generally reception and bar staff are friendly. Went half board but water was charged and tap water is too dangerous to drink according to staff. Room was also poorly cleaned including a partially cleaned toilet. Also wifi is terrible, slow and difficult to connect to....More

    Thank Matthew L
    Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 20 March 2017

    Dear Mr. Lusted, I’m really sorry to hear that your stay at Hotel Schloss is not reflecting your expectations and I hope you could accept my most sincere apologies. I also apologize for the misunderstanding in the restaurant, but I can assure you, that the...More

    Grand Hotel Kronenhof
    840 reviews
    #1 of 21 hotels in Pontresina
     
    Hotel Saratz
    548 reviews
    #2 of 21 hotels in Pontresina
     
    Hotel Walther
    169 reviews
    #5 of 21 hotels in Pontresina
     
    Hotel Allegra
    209 reviews
    #3 of 21 hotels in Pontresina
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Room amenities
    • Minibar
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 214 - US$ 349 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Pontresina
    • #8 Family Hotel in Pontresina
    • #10 Spa Hotel in Pontresina
    • #14 Romantic Hotel in Pontresina
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, TripOnline SA, Hotwire, Evoline ltd and HRS so you can book your Hotel Schloss Pontresina Family & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Graubunden >
    • Engadin St. Moritz >
    • Pontresina
    Add Photo Photos
    Traveller (109)
    Room & Suite (38)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (132)
    Family and Play Areas (6)
    Business Centre & Event Rooms (3)
    Nearby
    Sporthotel Pontresina
    116 reviews
    .40 km away
     
    Hotel Allegra
    209 reviews
    .59 km away
     
    Hotel Station
    64 reviews
    .54 km away
     
    Hotel Post
    31 reviews
    .48 km away
     
    Nearby Restaurants
    Restaurant Gondolezza
    96 reviews
    1.04 km away
    Kochendorfer
    116 reviews
    .94 km away
    Gianottis
    125 reviews
    .34 km away
    Stuva
    76 reviews
    .70 km away
    Nearby Attractions
    Muottas Muragl
    533 reviews
    2.99 km away
    Testa Sport
    5 reviews
    3.85 km away
    Metzgerei Plinio
    15 reviews
    4.84 km away
    Lake St. Moritz
    474 reviews
    4.21 km away
    Ask a question
    Questions & Answers
    Armine30
    10 November 2015|
    Answer
    Response from Massimo P |
    I have been at Schloss for many years an my kids are aged 10 and 7 respectively. Kid's club is excellent. They can also pick your kids after ski lessons if you are coming back at the hotel late in the afternoon. Ski lessons... More
    0
    Votes
    Google Translation
    Room Tips
    "Front view to the valley is the best choice ..... magnificent"
    Read review
    "We are satisfied with our standard room, but apparently they have panoramic rooms wtih high ceilings"
    Read review
    "Choose the room with the view of the valley."
    Read review
    "the rooms with a Panaromic view are worth the extra price"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing