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Crans Ambassador

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Traveller (165)
Room & Suite (78)
Dining (20)
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Ratings and reviews
Certificate of Excellence
  • Excellent74%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“ski shop”(6 reviews)
“sunny day”(3 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Pets Allowed
Spa
5 Star Hotel
The Crans Ambassador, Luxury Sport Resort, immerses you in the heart of the Swiss Alps. As soon as you step into the hotel, a 180° view of Europe’s highest, most stunning peaks takes your breath away. The Crans Ambassador is a privileged haven of serenity in a cosy, timeless setting...
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Location and contact
route du Petit Signal 3, Crans-Montana 3963, Switzerland
13.1 km to Sion Airport
28 restaurants are within a 0.5 km radius
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Reviews (254)
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All reviewsski shoproom temperaturesunny daybreathtaking viewsluxury hotelgym and swimming poolset the tonemain terracein houseturn down servicereception deskski equipmentexcellent receptionrestaurant foodlarge windowsmountain hotelhotel staff
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1 - 5 of 95 reviews
Reviewed 15 May 2018

In the past I used to stay at the Crans Ambassador: you can ski and come back to the hotel walking. Plus the swimming pool and the spa area was superb. I really regretted when the hotel closed for a too long renovation. I was...More

Thank Jean Claude L
Response from CAH_didierbru, Directeur général at Crans AmbassadorResponded 15 May 2018

Dear Sir, Thank you very much for your comments regarding your last stay at the Crans Ambassador. We're all very happy to know that your experience has met your expectations and even more. The Hotel will reopen end of June and we hope having the...More

Reviewed 7 April 2018 via mobile

We stayed at the hotel for a weekend with my colleagues from work. The service was terrible, they threw away my train ticket and didn’t want to do anything about it. After a while explaining them my situation (because they only wanted to talk in...More

Thank Andrea S
Response from CAH_didierbru, Directeur général at Crans AmbassadorResponded 10 April 2018

Dear Madam, I was aware of the problem with your train ticket and must say that things were not exactly as you say. When we talked to CFF, they suggest to send you another ticket by email, but you informed us tea it was not...More

Reviewed 25 March 2018 via mobile

Just returned from an amazing stay at Ambassador. Extremely welcoming and accomodating staff, super comfortable rooms with great view. Nice spa area and practically next to the ski lift! Also very good breakfast with fresh products! Just one little point of attention. It would be...More

Thank Ingrid2208
Response from CAH_didierbru, Directeur général at Crans AmbassadorResponded 28 March 2018

Dear Madam, We do appreciate your last comment about our property and will be pleased to share them with all our staff. Temperature this week-end have been indeed an issue with the change of weather conditions and we sincerely apologize for this unusual inconvenience We're...More

Reviewed 17 March 2018 via mobile

My second visit during ski season. Lovely rooms, lovely staff, lovely outside area with warm blankets and fires to sit out and enjoy the atmosphere. Animal friendly, kid friendly. Nice pool and gym. Great food, great stay, will come again - only down-side which really...More

Thank Katie S
Response from CAH_didierbru, Directeur général at Crans AmbassadorResponded 28 March 2018

Dear Madam, We thank you very much for your last comment and are very happy to know that you enjoyed your last stay in our property I've shared with the team your comment in regards to the length of service even if not a bother...More

Reviewed 15 January 2018 via mobile

This was WORST hotel that I’ve ever stayed in!!! Do your self a favor and find somewhere else to stay in Crans Montana. It’s absolutely NOT LUXURY if that is what you are looking for. I will give it maybe 3 stars for the views...More

3  Thank Princess_Tam
Response from CAH_didierbru, Directeur général at Crans AmbassadorResponded 19 January 2018

Dear Mrs White, I've taken the time to share with all the staff your comments and wish to give you the following explanation : When we came in the room, our staff noticed that you unplugged the telephone and once plugged again it worked normally...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Business Centre with Internet Access
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Sauna
Details
Price range
US$ 268 - US$ 654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Ski-In / Ski-Out Hotel in Crans-Montana
#3 Spa Hotel in Crans-Montana
#4 Luxury Hotel in Crans-Montana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 268 - US$ 654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Ski-In / Ski-Out Hotel in Crans-Montana
#3 Spa Hotel in Crans-Montana
#4 Luxury Hotel in Crans-Montana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (165)
Room & Suite (78)
Dining (20)
Pool & Beach (10)