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3/12/2017 4/12/2017
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    Mercure Hotel Dusseldorf Airport

    Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany
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    3/12/2017 4/12/2017
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    Traveller (138)
    Room & Suite (41)
    Dining (6)
    Schlosshotel Hugenpoet
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    #4 of 69 hotels in Essen
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    Ibis Budget Duesseldorf Airport
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    #19 of 24 hotels in Ratingen
    0.1 km
     
    Mercure Hotel Duesseldorf Ratingen
    259 reviews
    #5 of 24 hotels in Ratingen
    0.6 km
     
    Overview
    • Excellent17%
    • Very good46%
    • Average25%
    • Poor8%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (656)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 188 reviews

    Reviewed 3 weeks ago

    I was only one nigth but wasn't a good election. Shower haven't possibility to mix water, only hot water...boiling. My status silver wasn't corresponded with any attention, no fast checking, not dink welcome... Was a errorMore

    Review collected in partnership with this hotel
    1  Thank W8839QBrobertoa
    Response from MERAIR, General Manager at Mercure Hotel Dusseldorf AirportResponded 3 weeks ago

    Dear guest W8839QBrobertoa, Thank you for reviewing your stay. I'm so sorry to learn, that you were not honoured as Le Club Accor member, this is not our regular service. It is very sad, and I can assure you that we will do it better...More

    Reviewed 19 October 2017 via mobile

    Although the hotel is not new or newly refurbished it is very comfortable. Not a bad choice for avoiding city crowd if your target is not Düsseldorf. This is standard Mercure service, comfortable clean room and good breakfast.

    Thank Leo P
    Response from MERAIR, General Manager at Mercure Hotel Dusseldorf AirportResponded 4 weeks ago

    Dear Leo, Many thanks for posting a review of your recent stay with us. I’m delighted that you were happy with most aspects like our breakfast, rooms and service. Best regards, Ludmila Z. General Manger

    Reviewed 17 October 2017

    Hotel was clean. Breakfast was better than expected ( big selection of everything ) The beds were terrible and also my pillow was flat. The rooms though were very clean. There is a parking for the hotel but you have to pay 5€ for it!!!More

    Review collected in partnership with this hotel
    Thank shonnie007
    Response from MERAIR, General Manager at Mercure Hotel Dusseldorf AirportResponded 4 weeks ago

    Dear guest shonnie007, Thank you for sharing your experience about your recent stay with us. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. I'm glad you appreciated the big selection...More

    Reviewed 11 October 2017 via mobile

    Well starting with the positive the place is clean, and the staff professional and polite. Thats about it. Calling this an airport hotel is absurd, its a 40 Euro taxi ride from the airport, as far off the airport as the city center. Its remote...More

    Thank Sagg111
    Response from MERAIR, General Manager at Mercure Hotel Dusseldorf AirportResponded 17 October 2017

    Dear Guest Sagg111, First of all, I would like to thank you for your feedback. I'm pleased to read your comment about our professional and polite staff. Sorry you were disappointed with your stay in general. It is true that our hotel is 13km far...More

    Reviewed 9 October 2017 via mobile

    Room was reasonable for price Located quite far out of the airport, Shutlle service was 12€ . Bar and Restaurant help were very friendly and helpfull. Food was nice, dined there twice. All in all good experienceMore

    Thank oren s
    Response from MERAIR, General Manager at Mercure Hotel Dusseldorf AirportResponded 11 October 2017

    Dear Oren, Thank you for spending some time writing feedback about your recent stay. It's great to read that you had a lovely stay with us, and that you enjoyed your dinner in our restaurant. Our restaurant with its refined dishes is very popular between...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 46 - US$ 367 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Cancelon, Hotwire, HotelQuickly and TripOnline SA so you can book your Mercure Hotel Dusseldorf Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Ratingen
    • Also Known As
    • Mercure Hotel Ratingen ,
    • Novotel Ratingen ,
    • Mercure Hotel Duesseldorf Airport
    Add Photo Photos
    Traveller (138)
    Room & Suite (41)
    Dining (6)
    Hotel & Grounds (111)
    Bathroom (8)
    Business Centre & Event Rooms (6)
    Family and Play Areas (1)
    Nearby
    Ibis Budget Duesseldorf Airport
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    .14 km away
     
    Schlosshotel Hugenpoet
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    4.24 km away
     
    Premiere Classe Hotel Dusseldorf-Ratingen
    87 reviews
    .14 km away
     
    Mercure Hotel Duesseldorf Ratingen
    259 reviews
    .62 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Away from ground floor and lift - one long noisy corridor."
    Read review
    "Stayed at the top floor, very quiet rooms."
    Read review
    "Low floors, since they are a little bet more bearable when its hot."
    Read review
    "check where the renovation is and choose another floor :)"
    Read review
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