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Kempinski Hotel Frankfurt Gravenbruch

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Traveller (733)
Room & Suite (546)
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Overview
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Graf-zu-Ysenburg-und-Buedingen-Platz 1, 63263 Neu-Isenburg, Hesse Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Kempinski Hotel Frankfurt Gravenbruch
Offers & Announcements: 20% off room rate
Hotel deals
Reviews (566)
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198 results
Traveller rating
110
54
24
7
3
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Time of year
LanguageEnglish
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110
54
24
7
3
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All reviews sra bua small lake main restaurant outdoor pool beautiful hotel conference facilities room service great shower lebanese restaurant spa area is hotel premises underfloor heating quiet area high tech high end rice large hotel
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1 - 5 of 198 reviews
Reviewed 3 weeks ago via mobile

Had a comfortable stay at Kempinski Frankfurt. The hotel is big like a maze, posh and elegant. Customer service is top-notch. Hotel staff is friendly. It has a restaurant with spacious outdoor Terrance. The spa is fantastic too. There are two swimming pool (indoor and...More

Thank JianTeo
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 2 weeks ago

Dear JianTeo, thank you very much for sharing your thoughts. We are happy to read that you fully enjoyed your stay with us here at Kempinski Hotel Frankfurt Gravenbruch and we are very much looking forward to your next visit. Best regards from Gravenbruch Management...More

Reviewed 3 weeks ago via mobile

Be very careful to what agree. The breakfast bar is average at best. But with the lofty price tag it's far below average. The charge is between 23 and 63 euros per day/per person...but that was cryptic in explanation... Room/suite prices are very reasonable for...More

Thank David J
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 weeks ago

Dear David, thank you for reviewing your recent stay. You had in total 3 bookings with different rates / packages. For each package we have different internal splittings for our breakfast buffet. We understand that the different prizes on your invoice might be confusing. The...More

Reviewed 3 weeks ago via mobile

Cigar room of Kempinski Hotel has a Avantgarde decorating with a lake view. The coffee they serve is tasty, staff is very kind. The main problem is that the room is a bit small, so you don’t have privacy. Otherwise best place for an escape,...More

Thank Serdar K
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 weeks ago

Der Serdar, thank you very much for sharing your thoughts. We are glad to read that you enjoyed your time at our Smokers Lounge and we hope to welcome you again back soon. Best regards from Gravenbruch Management Team

Reviewed 7 September 2018 via mobile

Spent 4 days on conference. Great hotel - rooms are perfect, food is very good and staff very friendly and helpful! 20min our of central Frankfurt city but absolutely worth it. I will next time stay longer to enjoy the spa en other facilities. I...More

Thank Nico v
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 10 September 2018

Dear Nico, thank you very much for reviewing your recent stay. We are very happy to read that you enjoyed your stay with us and that we could convince you of the entire hotel. It will be our pleasure to welcome you again back soon....More

Reviewed 29 August 2018 via mobile

My last stay was in 2014. By that time, I came to hotel with suggestion of general manager mr. markus. I had very nice stay. Ms. Petra made us like queen. All these lovely managers has been changed. I love germany and kempinski brand. However,...More

Thank love35
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 31 August 2018

Dear love35, Thank you for taking the time to evaluate your stay and thank you for being our guest. First of all, we hope you enjoyed the early check in, the double upgrade and the late check out, which we made available free of charge....More

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About
Description
This luxury-class hotel is located in a suburb of Neu-Isenburg, just a stone's throw away from Frankfurt am Main. The main station and the international airport (FRA) of Frankfurt are both 12 km away. It is More only a few minutes’ drive from the city's fairground and congress centre. The facilities include bars, restaurants, a 2,000 sq m spa area, two tennis courts and 18 conference rooms. Guests enjoy the delicious breakfast buffet at restaurant EssTisch, where we serve international and regional delicacies for both lunch and dinner. At restaurant Levante you explore the exciting flavours of Lebanon. Enjoy typical German cuisine at restaurant Torschaenke and Asian delicacies at Restaurant NIU | Asian Steakhouse. Relax during a massage, in our heated indoor pool, in the heated outdoor pool or in one of the seven saunas at Country Club & Spa. Kindly note the swimming time for our little guests from 11:00 until 18:00. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
225
Price range
US$ 155 - US$ 326 (Based on Average Rates for a Standard Room)
Location
Germany > Hesse > Neu-Isenburg
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
225
Price range
US$ 155 - US$ 326 (Based on Average Rates for a Standard Room)
Location
Germany > Hesse > Neu-Isenburg
Photos
Traveller (733)
Room & Suite (546)
Dining (107)
Pool & Beach (69)
Amenities (20)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 12 nearby hotels
Holiday Inn Frankfurt Airport - Neu-Isenburg
236 reviews
2.75 km away
Premiere Classe Frankfurt-Offenbach
97 reviews
3.22 km away
Ibis Budget Frankfurt Offenbach Sud
188 reviews
3.25 km away
Hotel Birkeneck
17 reviews
3.28 km away
Nearby RestaurantsSee all 90 nearby restaurants
Torschaenke
66 reviews
.09 km away
EssTisch
56 reviews
.07 km away
Restaurant Levante
15 reviews
.10 km away
Restaurant Forsthaus im Kempinski Frankfurt
15 reviews
.10 km away
Nearby AttractionsSee all 5 nearby attractions
Isenburg-Zentrum
58 reviews
3.65 km away
Schloss Heusenstamm
7 reviews
4.18 km away
Wochenmarkt Offenbach
93 reviews
5.48 km away
Hofgut Patershausen
7 reviews
2.88 km away
Questions & Answers
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BLo216
The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
11 October 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
0
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Google Translation
amir s
20 March 2015|
Answer
Response from KempinskiFRA | Property representative |
Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
0
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Google Translation
HongKongPaulC
16 March 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
0
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Google Translation
Room Tips
"Walks to higher number rooms can be longer than expected on this expansive property."
aaronc643
25 Aug 2018
Read review
"All rooms are great but corner suites are exceptional."
JCDavies67
25 Jun 2018
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"Great room, vibrant - amazing bathrooms"
283luker
4 Jun 2018
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"Rooms at the back have a lake view"
JamesF922
22 May 2018
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