A hotel that has absolutely no clue of what good customer service is. I was part of a group that had to pay in advance, a double room, and half pension. 4 days before the arrival the tourmanager write an email to the hotel about...More
"There was bad smells in all rooms and the hallway... elevator...."
"Try to get a first or second floor room at the front corner to see church. Only problem if you have windows..."