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Hotel Fire & Ice

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#2 of 17 Hotels in Neuss
Certificate of Excellence
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113 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Los Lunas, New Mexico, United States
Reviewed 18 September 2016 via mobile

We stayed in this hotel because it was recommended by the group we were with. We were surprised to learn it was an indoor ski hall. It was a nice resort with plenty of restaurant options, great breakfast, nice rooms. The outdoor restaurant was my favorite. There is mini golf, disco at night, and a bar in the lobby. Ski...

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Helpful?
Thank Mary Ellen C
Melanie F, Assistenz der Bereichsleitung at Hotel Fire & Ice, responded to this review

Dear Mary Ellen C, thank you very much for your review. We are looking forward to welcome you back soon. Best regards from Neuss

Gurgaon, India
Reviewed 25 August 2016

Have visited this place twice in last 3 years Wonderful indoor skiing facility Away from city traffic, Neuss is beautiful place. There is a church near to the hotel fire and ice which is good place to visit. There is nothing else around the hotel but it offers good indoor facilities and worth staying for 2-3 days

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Helpful?
Thank gauravdba
Aldershot, United Kingdom
Reviewed 24 May 2016 via mobile

We came for a family ski break and all had an amazing time. The hotel staff could not have done more to make us welcome and the children even got to go in the piste basher which was the highlight of their trip. Would thoroughly recommend. Will definitely be returning

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Helpful?
Thank clairmunro
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Clairmunro, thank you very much for your review. We are looking forward to welcome you back soon. Best regards from Neuss

Reviewed 24 April 2016

We ended up in this hotel by pure chances a couple of years ago, not knowing it was a sort of mini ski resort. The kids grew to the right age and wanted to go back, so we did. We all loved it. Great instructors that were patient enough to speak english, acceptable slopes (well, not the Alps...); really cool...

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Helpful?
Thank Marc_NL_1967
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Marc, thank you very much for choosing Hotel Fire & Ice again and your review. We are looking forward to welcome you back soon. Best regards from Neuss

Reviewed 14 January 2016 via mobile

We came here just before Xmas after a night in Cologne to visit Xmas markets. The suite we had was lovely, beautifully decorated and spotlessly clean. The beds we're comfy and the fire was cosy. The coffee machine in the room was a nice touch. The skihalle is great for a day or two activity and quite well priced. Unfortunately...

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Helpful?
Thank Charly78x
Reviewed 10 January 2016

This unique Hotel is not just a place where the service team reads all your need without saying, the rooms have style, the beds are very comfortable, the Restaurant (Hochalm) has a spirit of Austria and "urig" . The Spa area is very well maintained, has long opening hours and gives you the privacy and relaxing feeling you look for....

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Helpful?
Thank Wilhelm S
Huntington Beach
Reviewed 22 October 2015

I do business in Cologne and Dusseldorf and often look for a convenient hotel that let's me take public transport to either. Neuss can be really convenient that way and I have stayed in most of the hotels. I always thought Fire and Ice seemed a little odd and avoided it. This past summer they had an internet special that...

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Thank HBSponger
Bucharest, Romania
Reviewed 14 October 2015

I stayed 4 days in the hotel. Services were ok except the internet... if you like to go back in time in dial-up era its the best place to go.. I will not come back there until they will fix the internet services (internal infrastructure and ISP)

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Helpful?
Thank Liviu C
Zurich, Switzerland
Reviewed 11 October 2015 via mobile

We came to the Fire and Ice hotel as part of a larger group. The hotel has a direct connection to the skiing hall as well as the party places nearby. All rooms were very clean, neat and well maintained. Serve was very attentive and friendly. Need to come back!

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Helpful?
Thank FrankGeisler
Kuwait City, Kuwait
Reviewed 30 August 2015 via mobile

We stayed in Hotel Fire and Ice for four nights. Since we were traveling with our three children, we took two rooms with a connecting door. The rooms were large, clean and with comfortable beds. The staff are very nice and very helpful. Great quite location. Housekeeping was PERFECT. And I can say for sure it is a highly recommended...

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Helpful?
Thank Yaqoub81

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Pistenlounge Hotel Fire And Ice
Pistenlounge Hotel Fire And Ice
Cuisines: Austrian, Bar, European, Pub, German
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hottest Hotel with Spectacular Views of the Pistes With its extraordinary room design concept, here are just a few of the highlights that await you at the "Neuss Glacier"; a thousand square meters of high-tec conference and banqueting facilities featuring the latest in High-Definition equipment available, as well as two fantastic saunas with spectacular views of the slopes. The JEVER FUN SKIHALLE and the SalzburgerLand Climbing Park cordially invite you to experience the new Alpine-Lifestyle hotel - the innovative centrepiece of the allrounder mountain resort. We - the allrounder - are thoroughly looking forward to welcoming you to the hottest alpine hotel! ... more   less 

Additional Information about Hotel Fire & Ice

Address: An der Skihalle 1, 41472 Neuss, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Neuss
Price Range: ₹ 5,513 - ₹ 13,068 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Fire & Ice 4.5*
Number of rooms: 79
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fire & Ice staff and other travellers.
1 question
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Questions? Get answers from Hotel Fire & Ice staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use your own internet connection”
 of 5 bubbles 910liviuc, 14 Oct 2015 | Read review
“Standard room (not themed) was perfectly adequate for my stay.”
 of 5 bubbles Bootesville, 24 May 2014 | Read review
“The family suites are lovely with bunk-beds for the kids and complimentary books and boardgames”
 of 5 bubbles Keaveys, 24 May 2014 | Read review
“Every room has a different theme.”
 of 5 bubbles TravellingMatt2013, 20 Feb 2014 | Read review
“No problem with noise, theme rooms are cool but we opted to keep the price down going with a normal room. Exec rooms are on top floor, no kids.”
 of 5 bubbles R0mer0Family, 30 Dec 2013 | Read review
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