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Hallmark Hotel London Chigwell Prince Regent

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627 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel London Chigwell Prince Regent
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Showing 622: English reviews
horley surrey
Reviewed 23 July 2016

Enjoyed a two night stay at this nice hotel. Well positioned for getting into London & lots of local places of interest to drive to. Friendly staff, nice outside area to sit, bedroom excellent, although a bit of a walk (which did not worry us). We had one evening meal in the restaurant which was very tasty & breakfast each...

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Helpful?
Thank PhilipG
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Philip G, Thank you for your kind review. I am glad to hear that you found the staff to be friendly and the bedroom to be excellent. We have recently had a new restaurant manager start with us so will ensure i pass your feedback onto her in regards to the jugs and carpet which you mentioned. It's a...

Northwich, Cheshire
Reviewed 22 July 2016

Stopped here for one weekend in June while helping one of our offspring move. Reception was polite and helpful. Our room was about as far away from reception as it was possible to be and in an old annex with stained glass windows. While the rout to the room looked ready for a fresh coat of paint and new carpets,...

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1Thank Duncan_Francis
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Mr Francis, I am glad to hear that you found the team on reception to be polite and helpful. It's a shame to hear that the restaurant team have let me down in regards to the comments they were making during service. You'll be pleased to know that since your visit we have had new management start within the...

Reviewed 21 July 2016

The hotel is in need of a major upgrade to bring it up to modern standards. The restaurant is expensive but poor quality and even poorer service standards. The reception staff lacked any people skills and from the moment we arrived we wished we had booked somewhere else. We spoke to the manager and it appears that new management has...

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Helpful?
1Thank Stephen W
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Stephen W, Thank you for taking the time to leave us a review. I was very disappointed to hear that you experienced poor levels of service standards from the team in the restaurant and reception. I will be sure to pass on your feedback to all of my team to ensure we learn from this and take the hotel...

London, United Kingdom
Reviewed 20 July 2016 via mobile

I now use this place for all my business meetings. The staff in the bar/restaurant area are efficient and quick. Place is spotlessly clean and fair value for hotel prices. Food is always good. Plenty of space between tables so no danger of being overheard. Worth a visit!

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Helpful?
Thank Thomas1Ward
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Mr Ward, Thank you for taking the time to post your five star review for us. I am glad to hear you use us for all your business meetings and find all the staff efficient and quick. I look forward to seeing you at the hotel in the near future Kind regards Cihan Gokensel

London, United Kingdom
Reviewed 15 July 2016

I had arranged my birthday party at the prince regent. When i first walked in without an appointment i was greated by Katie part of the party planning team. I was shown all areas suitable for my birthday. Katie asked questions that meant we could both come to the decision of outside on the patio or the restaurant, she was...

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Helpful?
Thank XxcarolxX56
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Carol, Thank you for your lovely five star review of our hotel. I am so glad to hear that Katie listened to your requirements and was able to plan and host your birthday here within our brasserie restaurant. I will be sure to pass your feedback onto the team, especially Katie who will no doubt be over the moon...

Nottingham, United Kingdom
Reviewed 13 July 2016

The rooms we were in July 2016 are good. Breakfast were spot on.The car park facilities excellent. The arrangements for the civil service was very good all happened on time. I was watching how the set up taking place , It was done very professionally. The healty and safety was carried out as you would expected from my experience.

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Helpful?
Thank siva936
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Guest, Thank you for posting a review on your recent experience with us. I am pleased to hear that you found breakfast to be spot on, our car park facilities excellent and civil service arrangements on time and professionally set up. I hope your recent experience with us will encourage you to use us again in the near future...

Reviewed 13 July 2016

I have regular business meetings in this hotel and I must say that the bar-staff are excellent, ESPECIALLY CANDICE! ........she is attentive, friendly and delivers excellent service and always with a smile!! Well done to Candice and her team (sorry I don't know the other ladies names). PLEASE give Candice a pat on the back from me...........Chris Black - marketing...

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Helpful?
Thank Christopher B
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Mr Black, Thank you for posting such a lovely 5 star review. I am glad to hear you found all the bar staff to be excellent, especially Candice. I will be sure to pass your comments onto her and the rest of the team and give her that well deserved pat on the back. I look forward to welcoming...

London, United Kingdom
Reviewed 12 July 2016

The service in this place is very poor and management disorganised, completely let down what was otherwise a quiet comfortable room. I stayed here on a Sunday night. I had rung in the morning to confirm the 2pm check in (as per booking, not requesting early check in), saying I needed to change quickly for a party. I was promised...

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2Thank db22london
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Guest, Thank you for your recent review and email, which i have received. I would really appreciate if you could provide me with a contact telephone number so i can discuss your feedback in greater detail. Please feel free to email me with your contact number or alternatively give me a call at the hotel on 0208 505 9966...

Oswestry, United Kingdom
Reviewed 9 July 2016 via mobile

We stayed here for one night and on arrival there were no parking spaces due to a wedding. The room was nice but basic and when it came to the evening it got very hot. When we tried to open the sash window there was a restriction to 6 itches with the noise of the extractors fans coming through meaning...

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Helpful?
Thank dwain w
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Guest, Thank you for taking the time to post your reviews in regards to your recent stay with us. I am sorry to hear that you found no car parking spaces on arrival to the hotel. We have just over 100 car parking spaces here as well as free off road parking just outside the hotel so hopefully you...

Birmingham, United Kingdom
Reviewed 8 July 2016

I stayed for 2 nights,originally it was one night checked out and re-booked for the following night as work I was doing didn't finish until late,first night was Ok as I was at front of hotel,wifi was good.Wi-fi wasn't that good the second night as I stayed in a room virtually at the back of the hotel on the ground...

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Helpful?
Thank Israr A
Cihan G, General Manager at Hallmark Hotel London Chigwell Prince Regent, responded to this review

Dear Guest, Thank you for your five star review. I am glad to hear you made use of our free wifi as well as enjoying breakfast during your stay. I hope we can welcome you back to the hotel in the near future. Kind regards Cihan Gokensel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
London Chigwell Prince Regent Hotel, a proud member of Hallmark Hotels, is an ideal venue for anyone wishing to stay close to London, with easy access to the city via London underground, as well as to main road routes out of the city. Located within the picturesque area of Chigwell on East London-Essex borders, The Prince Regent offers 61 comfortable rooms set within a converted Georgian house and a chapel. Outdoor areas contain summer terrace and complimentary parking for our guests. One of the main attractions for the Prince Regent is our meetings and events space. Be it a corporate meeting for up to 350 delegates, or your wedding day - The Prince Regent has facilities and the team to make your event a truly memorable one.Please contact us directly to find out more, we will be delighted to hear from you. Best wishes from the London Chigwell Prince Regent team. ... more   less 

Additional Information about Hallmark Hotel London Chigwell Prince Regent

Address: Manor Road | Woodford Bridge, Chigwell IG8 8AE, England
Region: United Kingdom > England > Essex > Chigwell
Price Range: ₹ 5,060 - ₹ 10,609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel London Chigwell Prince Regent 4*
Number of rooms: 61
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Also Known As:
Menzies Prince Regent Hotel Chigwell
Regent Menzies Prince
Regent Hotel London
Regent London
London Regent
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel London Chigwell Prince Regent staff and other travellers.
6 questions
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15 days ago
essex
over a year ago
London, United Kingdom
London, United Kingdom

See all questions (6)

Questions? Get answers from Hallmark Hotel London Chigwell Prince Regent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room is best!”
 of 5 bubbles leahpaige1993, 17 Mar 2017 | Read review
“Ask for Candice when you are at the bar”
 of 5 bubbles gurdjohal, 16 Mar 2017 | Read review
“If staying on a Saturday evening ask for a quiet room as they seem to specialise in functions.”
 of 5 bubbles derrinr, 13 Mar 2017 | Read review
“Get a room away from the function suite's. As I was informed these can be noisy.”
 of 5 bubbles jtmfrance, 29 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles KeithMans, 6 Dec 2016 | Read review
5 of 5