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Mercure Melbourne Caroline Springs

Traveller (83)
Room & Suite (46)
Traveller (83)
Room & Suite (46)
Dining (9)
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent43%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible3%
Certificate of Excellence
Mercure Melbourne Caroline Springs is located in the award winning WestWaters Hotel & Entertainment Complex. The complex is built the banks of Lake Caroline, in the western suburb of Caroline Springs. It's a 20 min drive from Tullamarine Airport and 25 km west of the Melbourne CBD. With accommodation rooms all featuring balconies with outdoor furniture, offering views of the surrounding area. In room services and facilities include: - Spacious bathrooms with full hair dryer - Flat screen TVs - Tea and Coffee making facilities - Mini Bar - Work desk and chair - Internet access - In room safe - Iron and iron board - Secure key card access to rooms - Room chargeback when dining at WestWaters. Our Studio Apartments offer kitchenette and full washing facilities. These rooms are ideal for longer stays when on work projects, relocating or for temporary accommodation when you are renovating. Use of our fitness centre and indoor heated pool & spa is included in for your stay.
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Property amenities
Wheelchair Access
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Children Activities (Kid / Family Friendly)
Free Internet
Spa
Public Wifi
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Kitchenette
Family Rooms
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Reviews (386)
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382 results
Traveller rating
164
149
46
12
11
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Time of year
LanguageEnglish
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164
149
46
12
11
Show reviews that mention
All reviews across the road sports bar free parking shopping centre man made lake room service car parking good size fire alarm restaurant downstairs family room small lake mercure melbourne lake view would definitely stay here again fish and chips reasonable price
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1 - 5 of 382 reviews
Reviewed 2 weeks ago via mobile

Room was spacious with living area and balcony. The hotel is just next to the lake with commercial centre across. So location is really good But the bad thing is the aircon does have this noisy burble and some other funny noises. There were also...More

Thank martinlK1530EZ
Reviewed 15 October 2018 via mobile

Incredible friendly staff , awesome accommodation lovely room with a nice view of the lake ,beautiful pool an great dining down stairs . Easy parking close to the shops what isn’t to like about staying here

Thank Amy S
Reviewed 14 October 2018

We had an early morning seminar to attend at WestWaters and were so pleased we made the decision to stay overnight at Mercure Melbourne Caroline Springs. Plenty of parking, the room was spacious and the bed was comfortable. So we had a great nights sleep...More

Review collected in partnership with Accorhotels.com
Thank 923annette
Reviewed 3 October 2018 via mobile

Liked it on my first trip to Melbs so I stayed here again. Good food, very clean and modern rooms. Has everything you need under one roof. Ample free secure parking also. Plenty of eateries around if you don't want to eat within the hotel.

Thank Father_of_Bulldogs
Reviewed 26 September 2018

upon checking in, we received two free drink vouchers, thought it was very nice of them, food was good in the bar, left some money in the casino, easy parking, lots of shopping across the street,airport close by.

Review collected in partnership with Accorhotels.com
Thank jamesdK5283YE
Response from LukeG1726, Operations Manager at Mercure Melbourne Caroline SpringsResponded 1 October 2018

thank you for sharing your experience jamesdK5283YE, At Mercure Caroline Springs we are customer service orientated and would love the opportunity to improve on our offer. Please feel welcome to contact me direct at the hotel to provide any additional detail. Luke@westwatershotel.com.au

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Questions & Answers
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Ysn76
31 January 2016|
Answer
Response from Verkd | Reviewed this property |
Ysn76 - when we stayed it did. Good amount of cutlery etc for cooking.
0
Votes
MLnML
21 September 2015|
AnswerShow all 3 answers
Response from Belinda L | Property representative |
Hi MLnML, Lovely to hear from you. Both our a la carte Bistro and Café offer children's meals. Breakfast is available daily in the Café only. We look forward to welcoming you and your daughter. With warmest... More
0
Votes
Hoopega
16 September 2015|
Answer
Response from Belinda L | Property representative |
HI Gareth, Thanks for your enquiry. We have a great onsite fitness centre that you can use during your stay and is perfect for a basic workout. There is also a man made lake (Lake Caroline) that you are able to walk/run... More
0
Votes
Room Tips
"Request lake view"
602carmela
24 Sep 2018
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"There is two sides one faces the car park the other the lake so be particular"
321Karlos
7 Sep 2018
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"The view over the lake is quite nice"
Lubey_Adventures
2 Apr 2018
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"Rooms that don't face west, avoid the afternoon sun."
Lindyl0u54
25 Mar 2018
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PRICE RANGE
US$ 106 - US$ 165 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Mercure Apartments Caroline Springs
LOCATION
AustraliaVictoriaGreater MelbourneMeltonCaroline Springs
NUMBER OF ROOMS
98
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