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Chalet Phoenix

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Chalet Phoenix
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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
London, United Kingdom
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 April 2016

Good points - Can't fault the food, cakes, breakfast and unlimited wine! The staff (Edwina, Ollie and Adam) were very friendly and laid back. The lounge is quite comfortable (the settees were a little worn) and had enough seating for everyone. Our room (No. 3) was adequate and had a lovely view - we had quite a decent sleep. Great... More 

Helpful?
Thank Calika
Bedford, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 March 2016

We stayed in Chalet Phoenix March 16 there was 14 of us and another party totalling over 23 people in total. The Chalet was catered with 3 staff, Edwina, Jay and Adam they were very polite, helpful and kind. Edwina makes epic cakes! She made separate cakes for myself and another guest with food allergies. Adam also adapted his meals... More 

Helpful?
Thank yolanda89
cheshire
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 February 2016

We have been skiing for many years and stayed in all types of accommodation . This was a special trip with our grown up children . The chalet is comfortable and clean . The lighting needs attention as the chalet is very dark in the evenings. The food is excellent and well presented . The chalet staff are experienced, professional... More 

Helpful?
Thank familyCheshire
Dorset, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 December 2015

Our group was greeted by the friendly staff who helped us with our cases for the short walk from the bus stop to the accommodation. The rooms were clean and the whole chalet had clearly been maintained to a high standard. The ski hire was available from a shop that was directly opposite the chalet. The ski in, ski out... More 

Helpful?
Thank Burtie1304
Scotland
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 April 2013

A bunch of happy skiers arrived with great expectations, after a long journey we were greated by the staff enthusiasticly, lovely, We waited for about 30 minutes to get to our floor as there was only one tiny lift working, bit of a pain but these things happen. This is more of an apartement, within a large chalet. The rooms... More 

Helpful?
2 Thank Family07Scotland
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 April 2013

We paid a lot. The ski passes didn’t work in the morning. We complained and was told (in an email) that we were “lying” that this prevented us from skiing for 2 hours and that this wasn't their problem - they passed the buck. We also complained about the state of the chalet and food and again was fobbed off.... More 

Helpful?
1 Thank Jennie S
milton keynes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 March 2013

This is NOT a chalet, pictures in the brochures are of a completely different building! The spa is in a buiding next door ...again misleading though there is a working sauna. In reality, this is a set of rooms within one very large apartment building. You go in at level 5, get the single working lift to level 0 &... More 

Helpful?
Thank lizaStony
Portland, Dorset
2 reviews
Reviewed 4 March 2013

Right from the off our holiday at Chalet Phoenix was a roaring success. We arrived early to the chalet but despite this the chalet staff, Lauren and Heleln, helped us with our luggage, showed us to our room and were ready and willing to answer any questions and point us in the right direction and offer refreshments. The room and... More 

Helpful?
Thank Ellie_G_80
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2013

We have literally just returned this afternoon from staying at the Phoenix chalet and are so impressed that we wanted to leave an immediate review. This was by far the best chalet I have ever stayed in, in Europe. The staff were extremely welcoming and made me feel at home instantly. I am a very fussy eater and the chef... More 

Helpful?
1 Thank Francesca H
Burton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2013

Have just returned from a week in the above chalet it was amazing. The chef Chris (Rabbit) dont ask, and hosts Helen and Lauren were fantastic. The chalet itself, its position,and quality was of the highest standard. How Chris turned out food for 24 people EVERY night to such a high standard in such a small kitchen i still dont... More 

Helpful?
1 Thank DaveA523

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Chalet Phoenix

Address: Rue Des Balcons, Val Thorens, Saint-Martin-de-Belleville, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Saint-Martin-de-Belleville > Val Thorens
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Questions & Answers

Questions? Get answers from Chalet Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites are very small & some people found it a squeeze to close the bathroom door.”
 of 5 bubbles lizaStony, 11 Mar 2013 | Read review
“Room 3 was perfect for us as a couple. Proper double bed. Sunny balcony. Across the corridor from the sauna.”
 of 5 bubbles Ellie_G_80, 4 Mar 2013 | Read review
“There are two staircases in the chalet one from the dining area and one from the seating area, each leading down too 3 bedrooms, and again too a further 3 bedrooms. The rooms at the bottom are probably quieter, it doesnt really matter what room you are in the views are all good. The rooms”
 of 5 bubbles DaveA523, 21 Jan 2013 | Read review
“Pick a bedroom on the 1st floor for a balcony view and on the sauna staircase side so you don't have to walk back through the living room to your bedroom.”
 of 5 bubbles 1_Parkins_1, 10 Mar 2012 | Read review
“try and book a room on the first floor so you get a better view from the balcony. Double rooms are great size.”
 of 5 bubbles Randall4177, 5 Mar 2012 | Read review
5 of 5