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Hotel Alpen Roc

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443 Reviews from our TripAdvisor Community

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Showing 79: English reviews
London, United Kingdom
Reviewed 15 February 2016

We had a great time staying at Hotel Alpen Roc last week. Delighted! Everything met, or indeed exceeded, our expectations. Very comfortable and charming accommodation, SUPERB food and extremely hardworking and friendly staff. What a lovely idea to have the all inclusive arrangement. We appreciated an aperitif before dinner, and wine with our evening meals. Made use of the swimming...

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Thank Fan248
Magor
Reviewed 14 February 2016 via mobile

Overall this is a decent ski hotel and I would have no hesitation recommending it to others, but do please read on. The best point about the hotel is the bar which is centred around an open log burning fire. The bar is well used and has a great atmosphere, probably because the drinks are "free" (included in the half...

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Thank Nick B
Puurs, Belgium
Reviewed 13 February 2016

great service! very helpful staff and super value for money. All inclusive formula very suitable for families. We've stayed already several times at this hotel and we look forward to our next stay in march 2016.

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Thank Sofie M
istanbul
Reviewed 24 January 2016 via mobile

They have designed this hotel to make everything complicated, unfriendly personnel, it takes 2 different elevators and some complicated stairs to reach your room, never been to a worse ski resort ... Best thing was the average breakfast ...

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1Thank goncina
beauregard74, Attachée de Direction at Hotel Alpen Roc, responded to this review

Dear guest, Thank you for taking the time to share your feedback following your recent stay with us. We are very sorry to read that your experience did not live up to your expectations. Our hotel has been built directly in the mountain, to preserve the landscape of the village. This special architecture means that our guests have to take...

Canton of Geneva, Switzerland
Reviewed 10 December 2015

We organised for the second year in a row our annual internal end of year meeting and get-together event. The preparation was very smooth as the hotel kept records of our previous event with our like and dislikes. Which made our life easier. On site, we really appreciated the reactivity and flexibility of the whole team, but especially Fanny (Front...

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Helpful?
Thank Erica F
beauregard74, Gérant at Hotel Alpen Roc, responded to this review

Dear Erica, Thank you very much for this so nice review about your recent annual seminar. We hope we will have the pleasure to welcome you again next year ! Best Regards, Fanny and Elodie

Reviewed 26 July 2015 via mobile

Just returned from a 10 day coach tour to la clusaz France with shearings. Tour name...Lake Annecy and French Alps. Tour driver David Burges. Hotel Alpen Roc. What a fabulous holiday!! Have stayed in la clusaz 3 times. Twice at Alpen Roc and once at sister hotel Beau Regard, all with shearings holiday with David as our coach/tour operator. We...

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1Thank Margt57mac
beauregard74, Chef de Réception at Hotel Alpen Roc, responded to this review

Dear Guest, Thank you for this so nice review about your stay at hotel Alpen Roc ! We are very glad to read how much you enjoyed hotel staff and facilities. Travelling in French Alps is the promise of having such beautiful memories! We hope to see you again in the future! Best Regards, Fanny KROMER Front office manager

Bishop Auckland
Reviewed 19 July 2015

Stayed here last week as part of a Shearings tour. Very nice hotel, excellently situated in La Clusaz with it's beautiful surroundings. Staff were friendly and helpful , food was good and plentiful though we used our own teabags at breakfast as there seemed to be everything available except English breakfast tea! We had a 6th floor room, no balcony...

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Thank HolidayloverAB
beauregard74, Attachée de Direction at Hotel Alpen Roc, responded to this review

Dear Guest, Thank you for this so nice review ! We are very happy to read that you‘ve enjoyed your stay at the Alpen Roc*** during Shearing’s Tour. and that you ‘d take advantage of our All Inclusive package with large breakfast and possibility to prepare sandwichs to take away for lunch, afternoon snack, aperitif and drinks (water, sodas, coffee,...

Reviewed 18 March 2015

I had a 3 night stay here for a skiing trip with my wife. We had a great time and stayed on an all inclusive rate that included Breakfast, Tea, Dinner and all the beer and wine you could drink! The food was buffet and very good for both breakfast and dinner. Tea was OK but I've had better in...

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Thank Simon J
Bristol, United Kingdom
Reviewed 6 March 2015

Having booked a twin room with my daughter I was delighted to end up with a 3 bedroom, 2 bathroom, 2 floor apartment. Nice rooms, plenty of space, good mattresses. No tea nor coffee facilities but I'd taken a travel kettle, though the room info does say you can request complimentary facilities. Quite a faff to get to the room...

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1Thank Rochie-k
beauregard74, Chef de Réception at Hotel Alpen Roc, responded to this review

Dear Guest, Thank you very much for your recommendation, we were very pleased to welcome you in our hotel and we hope to welcome you soon again ! Fanny KROMER Front Office Manager

Miami Beach, Florida
Reviewed 25 February 2015

We had a wonderful stay last week at Hotel AlpenRoc. We found all the staff we encountered to be very friendly, helpful and knowledgeable. Although we were only booked in on a B&B basis, after speaking to some of the other guest we ended up having our Dinner in the hotel on more than 1 occasion and thoroughly enjoyed each...

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Thank Allsonrobb
beauregard74, Chef de Réception at Hotel Alpen Roc, responded to this review
Google Translation

Bonjour, Merci pour votre commentaire. La disponibilité de notre personnel, la qualité des plats servis au restaurant et la situation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Alpen Roc

Address: Centre du Village 388 route des Grandes Alpes, 74220 La Clusaz, France (Formerly BEST WESTERN Alpen Roc)
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > La Clusaz
Price Range: ₹ 9,975 - ₹ 36,793 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpen Roc 3*
Number of rooms: 108
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Also Known As:
Best Western Alpen Roc Hotel La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Hotel Style:
#4 Family Hotel in La Clusaz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpen Roc staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Being on the side of a mountain, split levels make it a complete maze on the bedroom floors.”
 of 5 bubbles FlipperM, 5 Sep 2016 | Read review
“ask for balcony”
 of 5 bubbles patdavies452, 29 Aug 2016 | Read review
“Take a room on the 1st or 2nd floor to avoid a multi-elevator trip to the higher floors.”
 of 5 bubbles B6826ETjacks, 2 Aug 2016 | Read review
“The rooms are not large but are fit for purpose. Once outside you have the vastness of the Haute Savoie to enjoy !!”
 of 5 bubbles CroyLes, 1 Aug 2016 | Read review
“Not all rooms have a balcony but requested and got one.”
 of 5 bubbles neilc600, 11 Mar 2016 | Read review
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