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Souvenirs de Familles

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53 Reviews from our TripAdvisor Community

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Showing 10: English reviews
jersey
Reviewed 1 week ago

Travelling down to Spain we decided to take our overnight stop in Saintes. This hotel came recommended by a member of staff from one of the nearby establishments and we were very pleased with their suggestion. The hotel is well signposted if you follow the signs for the station. Parking is available overnight on the station forecourt but we were...

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Helpful?
Thank jerseybean50
Eastbourne
Reviewed 17 September 2016

First impressions were a bit worrying. Opposite train station and on a busy junction. However, once inside, we were surprised by the quiet. Shabby chic grandeur for decor. Typical old style terminus building.

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Helpful?
Thank Audree M
Wimborne
Reviewed 16 September 2016

We stayed here over the August bank Holiday weekend to attend a weeding on the Sunday. The room was of average size and very clean. The bed was very comfortable. The bathroom was a bit on the small size but quite serviceable. The water was very hot! Breakfast was typically continental but there was plenty of it. The coffee was...

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Thank tonyis
Reviewed 4 August 2016 via mobile

The hotel was easy to find and was very convenient for a planned trip to nearby Cognac (30 minutes by car) the host was a lovely lady who was extremely helpful when our chosen online booking app' accidentally cancelled our booking! The rooms were small but comfortable. The shower room was very small, but perfectly serviceable. There is no elevator...

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Helpful?
Thank Janine B
Fleet, United Kingdom
Reviewed 18 July 2016

we stopped here on our way to Spain..looking forward to a drink and a meal..there is no bar and no restaurant..so if you are a weary traveller as we were and thirsty and hungry you will have to find somewhere to eat and drink..there are no tea and coffee making facilities but that is standard for france..the room was basic...

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Helpful?
Thank anthony c
Middelburg, The Netherlands
Reviewed 19 June 2016 via mobile

Tripadvisor is missing a 'good' category. I was a bit concerned given a recent negative rating but felt that was highly exaggerated. The room is relative small as is the bed but manageable. The bathroom is really small. We are quite tall and the toilet space is really too small. The shower is manageable, what would help is a place...

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Helpful?
Thank Bart M
Cagayan de Oro, Philippines
Reviewed 15 June 2016 via mobile

My wife and I stayed at this terrible place for 8 nights while in Saintes for my nieces wedding. We were quoted £480 for the total trip for bed and breakfast. The room was supposed to be a double but turned out to be smaller than our box room at home, with a very small bed nearer a single than...

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Thank Paulandmarivic
San Diego
Reviewed 25 September 2015

This is an old hotel recently remodeled and reopened. They are very nice people who try hard. The bed was excellent, the room and bathroom very clean. We had a midpriced room and it was pretty small. I cannot imagine how small the basic rooms are. It would have been rated higher but for a few rough edges. The room...

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Thank Mike F
Reviewed 14 September 2015 via mobile

I recently stayed here for a night to see a Friend whilst on holiday in Cravans.. We where warmly welcomed by a Lovely member of the family who owns the place and the Rooms are spacious and Very clean... In the morning we were shown in to the Salon de Thé for Breakfast which was Very tasty and Relaxing... I...

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Thank paulfenney
East Lothian
Reviewed 14 July 2015

The hotel is near the train station with lots of parking nearby. Approx 15 mins walk to city centre. Lovely old building with big winding staircase on 3 floors. We had a privilege room (room 1) and it was spacious and modern. The bathroom overlooked the courtyard garden. Nice fluffy towels, complimentary toiletries and well styled room. Breakfast was buffet...

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Helpful?
Thank Alison0706
Patrick F, Gérant at Souvenirs de Familles, responded to this review

Hi Alison! Thank you for all those compliments !!! Concerning the WiFi issue, we are fixing it... we apologize for it. We are glad you enjoyed your journey in our hotel and we hope to see you again in Saintes !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
This "guest hotel", renovated in 2015, is focused on a family house atmosphere, which is very important for its owners. Famous institution of Saintes, in front of the station, near to the center, it offers you its intimist garden, its charm turned in the past combined to its current comfort. ... more   less 

Additional Information about Souvenirs de Familles

Address: 2 rue Jean Moulin | Esplanade de la Gare, 17100 Saintes, France
Region: France > Nouvelle-Aquitaine > Charente-Maritime > Saintes
Price Range: ₹ 4,645 - ₹ 5,074 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Souvenirs de Familles 3*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Souvenirs de Familles staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 is nice”
 of 5 bubbles Alison0706, 13 Jul 2015 | Read review
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