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Citotel des Messageries

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260 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Norwich, United Kingdom
1 review
Reviewed 4 days ago NEW

Short over night stop booked at the last minute - quick in and out, but all we could have wanted for that at a good price - clean, efficient, friendly check in - reception closed at 9pm but we were called by the receptionist who told us how to get in and were in fact greeted by a friendly member... More 

Review collected in partnership with Citotel Hotels

Helpful?
Thank V809VWmaryb
Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Stayed here a number of times, never fails to please. Convenient for restaurants and shopping. Staff very helpful and speak excellent English. Whilst only serving breakfast there are numerous restaurants locally to find an evening meal.

Review collected in partnership with Citotel Hotels

Helpful?
Thank ExiledYorky
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Booked a suite. Modern bathroom with a good shower, free wifi, and enclosed car park. The room is large and comfortable. Friendly & accommodating customer service. Breakfast is available. Saintes is a historic town next to the Charentes river. Important for Cognac.

Helpful?
Thank G W
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good evening, Thanks for your nice comment. We are really glad to see that you enjoyed your stay with us. As you described it so well, we are located in the historical part of Saintes. We really hope welcoming you again. More 

Thiviers
1 review
Reviewed 4 weeks ago

Great central location good for restaurants and historical sites. Secure parking. Good base for visits to surrounding areas. Would definitely stay a here again when in the area. Excellent breakfast with gluten free options.

Review collected in partnership with Citotel Hotels

Helpful?
Thank 609philipt
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good evening,a big thanks for this kind comment! We are really happy to see that you enjoyed your stay with us. Our hotel is located in the city center of Saintes. Our buffet breakfast includes a part with gluten free. We always try to satisfy all our guests. We really hope welcoming you again. More 

France
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 October 2016

We chose this hotel for our overnight stop en-route between SW France and the ferry at Caen. The good reviews persuaded us to choose this hotel but the reviews, from our experience, are misleading. What is good is the location, near the centre of Saintes, close to the river with easy access to restaurants. Staff were friendly and parking is... More 

Helpful?
Thank nzlfr
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Dear Guest, After reading your comment, all our team remained amazed of such imagination! We understand that some people dislike classified historic building. Unfortunatly, this is one of our biggest advantages. The hotel is a former 17th century post house as described everywhere. How could you stay in your room without saying anything at the reception desk ? All our... More 

Brighton and Hove, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 October 2016

After an 8 hour car journey this was the perfect overnighter. Just off the main road into Saintes and very central. Easy, secure parking and a short walk to everything. Room was comfortable with a lovely bathroom - especially for 3 star. Breakfast was good even though it was typically continental but with extras. Staff were very helpful and friendly.... More 

Helpful?
Thank Gez44
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good afternoon, Thanks a lot for this nice comment. We are very glad to hear that you enjoyed your stay and your room. Indeed, we are very central in Saintes. We really hope welcoming you again in the futur. More 

2 reviews
Reviewed 10 October 2016

The room was large and had a great bathroom space that had been updated. The bedroom was old fashioned and needs updates. There was no lift and the front staff spoke limited english. Car parking needs to be booked in advance but the hotel did not communicate that until we checked in. Fortunately we stayed over the weekend and could... More 

Helpful?
Thank Marianne M
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good afternoon, First of all, thanks for your comment that we read carefully. We are happy to see that you liked size of your room and new refurbished bathroom. All our bedrooms are continually refreshed but there is no accounting for tastes! Indeed, our parking must be book in advance especially during high season. Booking directly by email or by... More 

Plymouth, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 September 2016

In passing through Saintes we saw this hotel which looked inviting. The welcome was good and there was garage parking. A little cramped but arranged to let first out people go early. The room was lovely and the hotel generally clean and airy. Breakfast was a little disappointing with only two croissants on view and a very limited choice but... More 

Helpful?
Thank rogerbeale_bim
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good evening, Thanks for your comment. We are glad to hear that you enjoyed your stop over and that you are ready to stay again! All our rooms are different. Our breakfast is a buffet with local products. Please don't hesitate to ask to our staff if you miss a product. We hope welcoming you again in the futur. More 

Bristol
Level Contributor
290 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 23 September 2016

Stayed for 2 nights when travelling from St Malo to the Biarritz area. The hotel seems to be an odd collection of old houses and newer additions. The receptionist(s) were very helpful. Our room was a good size but came with a very small bathroom. Whilst it was all very clean the shower had no door or curtain so it... More 

Helpful?
Thank GasheadBristol
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good evening, Thanks for your comment that we read carefully. It is always a pleasure for us to get feedback from our guests. We noted that you enoyed size of your room. Some of our rooms are furnished with air conditioning. Please advice when you book directly with us. We really hope welcoming you again. More 

Devon
Level Contributor
104 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 17 September 2016

Excellent welcome after a long drive. This makes such a difference. Booked parking in advance and had an allocated space. Room was a good size. Breakfast was good. However, the friendliness of the staff made this lovely hotel stand out.

Helpful?
Thank GeoDevon
Hôtel des Messa... C, Responsable réception at Citotel des Messageries, responded to this review

Good afternoon, Thanks a lot for your nice comment. We are really happy to hear that you enjoyed your stay in our hotel. All our team is at your disposal during your stay. We really hope welcoming you again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
This former 17th-century post house is located in the heart of Saintes' historic district and offers peaceful accommodation. Citotel Hotel Des Messageries features 33 comfortable rooms spread on 3 floors, a private car park (at an additional cost) and an inside courtyard. 18 rooms have air-conditioning (at an additional cost). The hotel offers a warm welcome in a modern and friendly setting. It boasts a privileged location from which to discover the many sites and attractions of the city of Saintes. ... more   less 

Additional Information about Citotel des Messageries

Address: rue des Messageries, 17100 Saintes, France
Region: France > Nouvelle-Aquitaine > Charente-Maritime > Saintes
Price Range: ₹ 4,500 - ₹ 6,460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citotel des Messageries 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Citotel Des Messageries Saintes
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Questions & Answers

Here's what travellers have asked, with answers from Citotel des Messageries staff and other travellers.
4 questions
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Questions? Get answers from Citotel des Messageries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Warren of a building with narrow passages.”
 of 5 bubbles nzlfr, 19 Oct 2016 | Read review
“junior suites are almost the same price as a double and a little more space with settee.”
 of 5 bubbles rogerbeale_bim, 24 Sep 2016 | Read review
“Room 2 suited us”
 of 5 bubbles stevenwL3434SM, 9 Sep 2016 | Read review
“Family rooms are good size, not sure about standard doubles/twins”
 of 5 bubbles Dan186, 19 Jun 2016 | Read review
“go somewhere else”
 of 5 bubbles rogerrheydt, 16 Nov 2015 | Read review
5 of 5
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