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Mercure Amiens Cathedrale

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#2 of 19 Hotels in Amiens
Certificate of Excellence
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1 room 2 adults 0 children
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998 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Manaus, AM
Reviewed 4 days ago NEW

Male reception staff unfriendly in customer service, showing even a certain disregard for customer service. Customer gets to feel embarrassed in some moments. Routine hotel requests, no service (eg wake-up service)

Review collected in partnership with Accorhotels.com
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Helpful?
Thank marcopfis
Anne D, Directeur général at Mercure Amiens Cathedrale, responded to this review

Dear Sir, I am very sorry for your feeling at your check in or check out. A warm welcome and service is a priority for us, and your comment is important in order to improve our services. Best regards, Anne Déhu

Sydney, Australia
Reviewed 1 week ago NEW

Our family stayed here as a base to explore the Somme. The hotel was very comfortable, clean and very well located. All staff were welcoming and efficient. Our particular thanks to Fanny at reception who assisted us when after check out we realised we had left something in the room. She was very accommodating and kind throughout the process and...

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Helpful?
Thank meaganbryant01
Essex
Reviewed 1 week ago

we stayed in Dec for a weekend for the Christmas market. The hotel is very well located next to the cathedral, the rooms are spacious and very comfortable, my only minor gripe is the quality of toiletries with an overbath dispenser for shower gel. The restaurant serves good quality food, and the staff are an absolute delight, incredibly friendly and...

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Helpful?
Thank DebCEssex
Anne D, Responsable réception at Mercure Amiens Cathedrale, responded to this review

Dear Guest, Thanks a lot for your nice comment, which I transfer to the team. We hope to se you again, maybe for the Spring or summer,when Amiens can offer you different activities. With my best regards, Anne D

Reviewed 4 weeks ago via mobile

This is a good hotel. Nice beds, two different pillows, a separate shower and good breakfast The parking (not part of the hotel though) has a very tight entrance and is not really recommended for SUV's :)

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Helpful?
Thank Hans V
Anne D, Directeur général at Mercure Amiens Cathedrale, responded to this review

Dear Hans, Thanks a lot for you post. We are pleased that you enjoyed Mercure Amiens and also Amiens with the Christmas market. We hope to welcome you again soon. All the best for the New Yaer 2017 Best regards Anne D

London, United Kingdom
Reviewed 4 weeks ago

My experience and stay at the Mercure in Amiens was wonderful. It started with a very professional and efficient check-in. The young man on the reception was so helpful about the details and facilities of the hotel, as well as tourist information. I was especially pleased he told us about the light show at the near-by Amiens cathedral (especially because...

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Thank bill_a_graham
Reviewed 12 December 2016 via mobile

This is the second year we have stayed at the Mercure in Amiens, specifically to visit the Christmas Markets. The hotel is always clean, the staff are excellent, always willing to help and it's the perfect position to visit the Markets and if your lucky your room will overlook the amazing cathedral!! Don't miss the sound and light show.

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Thank Colin P
Wellington Point, Australia
Reviewed 7 December 2016

This hotel was very comfortable and clean. Service was terrific and prompt. I did not have any problems nor did the group I was traveling with. Located a short (15 min walk( from major shopping precinct. Can't say that I noticed any train but there were busses a-plenty. Lovely cobblestoned avenues and there were restaaurants and bars very close. Also...

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Helpful?
Thank dusty082016
Anne D, Directeur général at Mercure Amiens Cathedrale, responded to this review

Dear Guest, Thank 's a lot for your comments, which I transfer to all the team. We hope you had time to see the light show at the Cathedral which is going on during the Christmas market period. We are very pleased that you enjoyed the town of Amiens, and we wish to see you again soon. With our best...

Guildford, United Kingdom
Reviewed 28 November 2016

We stayed here to visit the Xmas markets and couldn't have been better located being a short stroll from the centre and the stunning Cathedral. There is a restaurant on site and also lots of great places to eat near by - Les Orfevres across the road is a must. The hotel is bright and welcoming with quirky contemporary décor....

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Helpful?
Thank Fiona J
Anne D, Directeur général at Mercure Amiens Cathedrale, responded to this review

Dear Fiona, Thank's a lot for your comments. All our staff will be pleased. We hope to see you again soon. the Christmas market just beginned and from the 1st of December, there is the light show at the Cathedral. Best regards, Anne D

Reviewed 8 November 2016 via mobile

The hotel is located near the cathedral, so is very central. We managed to find a nice restaurant nearby for dinner; didn't try the hotel dining as we fancied more of a traditional cosy French atmosphere. We did have a coffee in the hotel bar and found the service (and coffee) just fine. There is public parking nearby for 7...

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Thank Tony Z
Melbourne, Australia
Reviewed 8 November 2016 via mobile

Our room was a good size and very comfortable. It was however, cold! No extra blankets provided. It was only in the morning that we found the heater control and turned it on. Good to be able to make a coffee/tea but the small cardboard cups were hazardous as they were so flimsy & impossible to hold with a hot...

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Helpful?
Thank JennyZ1959

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Mercure Amiens Cathedrale

Address: 21 23 rue Flatters, 80000, Amiens, France
Region: France > Hauts-de-France > Somme > Amiens
Price Range: ₹ 5,665 - ₹ 11,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Amiens Cathedrale 4*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Amiens Cathedrale staff and other travellers.
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Virginia, USA
Tadley, United Kingdom
over a year ago
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over a year ago
over a year ago
Leicester, England, United Kingdom
over a year ago

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Questions? Get answers from Mercure Amiens Cathedrale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
 of 5 bubbles dusty082016, 6 Dec 2016 | Read review
“Choose the quiet room.”
 of 5 bubbles 71lienm, 6 Nov 2016 | Read review
“all rooms quite noisy apparently”
 of 5 bubbles jimmhk, 20 Oct 2016 | Read review
“If disabled rooms great”
  • How good is that view?
 of 5 bubbles LitSmith, 14 Oct 2016 | Read review
“Was on the 3rd floor, very pleasant”
 of 5 bubbles george1272, 13 Oct 2016 | Read review
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