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Mercure Lille Roubaix Grand Hotel

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284 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Watlington, United Kingdom
Reviewed 29 June 2016 via mobile

Stayed here one night on business having arrived at Lille on the Eurostar. It was about a 20 min taxi ride costing €20 with Uber. Hotel is quite central to Roubaix, near the beautiful Hotel de Ville. There were lots of barriers outside the hotel making it difficult for drop off and pick up, but I presume this was due...

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1Thank 5121Brownstone
h7951, Directeur général at Mercure Lille Roubaix Grand Hotel, responded to this review

Dear guest, We thank you for the time you spent to send us your message. We do apologize that the quality of service did not meet your expectations. We kindly inform you that our hotel welcomed football teams during the Euro and that we had strong security measures to deal with (and as a consequence, we needed our guest to...

Tel Aviv, Israel
Reviewed 19 April 2016

Mercure Lille Roubaix Grand Hôtel is centrally located near hotel de ville Roubaix. It offers great accommodation and great service. The rooms are decorated nicely. The service is friendly and the breakfast buffet is tasty and delicious.

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1Thank nathandor
h7951, Propriétaire at Mercure Lille Roubaix Grand Hotel, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Roubaix Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Oswestry, United Kingdom
Reviewed 16 April 2016 via mobile

Stayed for one night with my partner and our two young children. Beautiful clean spacious room. But it gets five stars mainly for the lovely gentleman on reception. He spoke perfect english and was just a genuinely nice, friendly person. I wish I remembered his name so I could tell the hotel!

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Thank EntropyReversed
h7951, Directeur général at Mercure Lille Roubaix Grand Hotel, responded to this review

Dear guest, Thank you for the time you spent to send us your kind remarks. They will be shared with our team! Indeed, It is our best reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The hotel Manager

Greater London, United Kingdom
Reviewed 16 November 2015 via mobile

Lovely modern hotel and centrally located to the city center. Would definitely stay again. Staff at check-in were extremely helpful and we even managed to check into 3 of the 5 rooms early. My only criticism would be the tiny lift which was only suitable for 2 people + cases.

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Thank Debbiecoyle
conwy
Reviewed 11 November 2015

Stayed here for one night only,very comfortable hotel .Rooms spotless beds extremely nice.Staff are very helpful .Wifi in rooms tea and coffee facilities also,would have liked to stay longer .Very busy hotel,food also good here though expensive.

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Thank patconwy
Luxembourg District, Luxembourg
Reviewed 7 October 2015

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Thank gdemontjoye
Bournemouth
Reviewed 20 September 2015

We stayed here for 4 nights on a tour of the WW1 battlefields. The initial double room we were allocated was small with a 4'6" bed. We changed room the following day for a twin room which was much nicer and two 3' beds. Everything in the rooms worked ok, tea and coffee making facilities are provided, but I do...

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2Thank bmwman995
Paris, France
Reviewed 9 September 2015 via mobile

My colleagues from Lille told me that the area has bad reputation, but as a foreigner and a business traveller I couldn't say why. It was so nice and reminded me of best parts of Belgium with unique architectural style. Hotel was nice as well especially for the price I paid (below 100 EUR). Rooms are functional and modern, reception...

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1Thank GeorgeGii
Teddington, United Kingdom
Reviewed 8 September 2015

Really couldn't fault this hotel. We had a one night stay whilst visiting nearby Lille and received a warm welcome,very comfortable rooms on the first floor and a superb full buffet breakfast the following morning. We didn't take dinner as we chose to eat at a local restaurant that had been recommended to us which I've reviewed separately. We look...

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2Thank EELPIEAL
Cheshire, United Kingdom
Reviewed 28 August 2015

Randomly selected this hotel. What a piece of luck. Very well kept, very clean. Biggest win were the staff excellently led by Jereme who was nothing short of first class. Nothing too much trouble. Great recommendations for local restaurants and all with a smile. If you're in the Lille, Roubaix area I wouldn't hesitate to recommend.

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Thank MikeTCheshire

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A précious heritage...With its 19th Century architecture and its Art déco style, all seasons Roubaix Grand Hôtel is an institution for the city.The hôtel has a perfect location right int he town-centre, near the station, the museum "le Colisée" and the factory outlet "Mc arthur Glenn".Combining its rich history and the best of modern comfort, all seasons Roubaix Grand hôtel welcomes you with simplicity and elegance in its 88 rooms , one of which is a Design Suite. ... more   less 

Additional Information about Mercure Lille Roubaix Grand Hotel

Address: 22 avenue Jean Baptiste Lebas, 59100 Roubaix, France
Region: France > Hauts-de-France > Nord > Roubaix
Price Range: ₹ 5,656 - ₹ 10,369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Roubaix Grand Hotel 4*
Number of rooms: 88
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lille Roubaix Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grat central location”
 of 5 bubbles nathandor, 19 Apr 2016 | Read review
“Some rooms overlook the front and side roads. These are noisier. twin rooms are larger and can be configured as a double if required”
 of 5 bubbles bmwman995, 20 Sep 2015 | Read review
“Go high floors.”
 of 5 bubbles MikeTCheshire, 28 Aug 2015 | Read review
“Rooms at the back of the hotel are quieter”
 of 5 bubbles Zeusco, 13 Dec 2014 | Read review
“Specify special or spacialrequirements and requirements if you have a wheelchair.”
 of 5 bubbles islander2001, 15 Nov 2014 | Read review
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