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Hotel de l'Univers

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304 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Reviewed 4 days ago NEWvia mobile

Delighted with our stay in the hotel. Ideal location, very close to the historic centre and in a nice quiet square. The hotel has a nice feel to it and the staff were very, very friendly and most helpful. Good value too. We will use again. The only minor problem we had was finding it. We don't have a satnav...

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Thank Charlie O
Colchester, United Kingdom
Reviewed 3 weeks ago

Stayed here for only one night in November 2016 with my wife. The room was typically French, clean and a little on the small side, but lets face it, you only really need the bed and I have stayed in smaller rooms. The bed was a modern four post affair and was very comfortable. The linen was fresh and clean....

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Thank Mark R
Los Angeles, California
Reviewed 4 weeks ago via mobile

Rooms were ok...service was minimal...we had arranged two large dinners months ahead and the food and service were dismal. The hotel provided ONE server for all food and drinks for three course dinner for 25 people..consequently it was incredibly slow, cold..and food was ghastly. The lights in the hallway did not work at night so I had to stumble to...

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Thank arabella62
Liverpool, United Kingdom
Reviewed 30 October 2016 via mobile

The double room was a little too small with a single wardrobe and breakfast wasn't worth 16 euros. Milk was off, half cooked egg and uncooked streaky bacon. Arras is an excellent location to see the War Graves.

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Thank ihagger
Reviewed 27 October 2016 via mobile

Room okay, English speaking reception :-) Restaurant told us two days in a row that they only had one steak and one lamb left. Not as expected as they have a Michelin 2016 sticker on the door :-( WiFi is intermittent (at least on second floor) making it impossible to do proper work if connection is required. I will look...

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Thank Marianne og Ton... J
Ontario, Canada
Reviewed 17 October 2016

We spent 3 nights at l’Hotel de l’Univers in Arras while we were doing a tour of the WW1 Battlefields. Overall, we were pleased with the value that we got for our money. The room was adequate, the front desk staff were helpful, and we were in a great location for driving to the Wellington Quarry, Vimy, Beaumont-Hamel, Ypres, and...

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Thank crazeefrog
Inverness, United Kingdom
Reviewed 7 October 2016

Good site near the centre of the town, although not easy to find, despite having stayed there before. Parking available in the courtyard convenient, if expensive. Rooms have a traditional style with window shutters and heavy fabric drapes which effectively shut out the light. Didn't use the restaurant as the main squares have a large range and are within easy...

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Thank barry m
Reviewed 5 October 2016 via mobile

From initial internet booking last week to check out earlier today, this hotel could not do enough to help. Excellent communications, precise advice and very comfy beds in a 16th Century former monastery make this a definite when staying in Arras. Book car parking with the hotel in advance - just a tip if you are staying on a Tuesday...

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Thank Gazzaalison
Chipstead, United Kingdom
Reviewed 2 October 2016

We stayed at the Universe last night as we have done on several occasions previously. Never again unless things dramatically improve. We got no sleep due to people trying to park cars at 4.00am in the hotel's cobbled car park in the quadrangle activating floodlights shining in all bedrooms.Then again 3 men from a golfing trip banging on the Reception...

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1Thank Jane B
Reviewed 28 September 2016

Stayed here fore one night last week. First impression was good, the building from the outside looks splendid, especially in the evening when illuminated. We were in room 217 almost directly above and adjacent to a functions room. as soon as we entered the room a band started tuning up below us. I complained to reception that I was hardly...

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Thank Geoffrey J

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel de l'Univers

Address: 3 Place de la Croix Rouge, 62000, Arras, France
Region: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: ₹ 5,873 - ₹ 9,716 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel de l'Univers 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Best Western l Univers
Best Western Arras
Arras Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de l'Univers staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not have room overlooking courtyard”
 of 5 bubbles 673janeb, 2 Oct 2016 | Read review
“Do not accept a room overlooking the courtyard!”
 of 5 bubbles geoffreyj644, 27 Sep 2016 | Read review
“Get a room that is Not over looking the car park”
 of 5 bubbles mrbarrington, 9 Aug 2016 | Read review
“Quieter away from elevator and staircase.”
 of 5 bubbles CarolineM717, 25 Jul 2016 | Read review
“Rooms overlooking the lovely courtyard can be noisy if there is a function in the hotel, e.g. wedding”
 of 5 bubbles bj13johnson, 17 Jul 2016 | Read review
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