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Relais Spa Paris-Roissy CDG

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Relais Spa Paris-Roissy CDG
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611 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Poole, United Kingdom
Reviewed 1 week ago

This is my second business trip to this hotel and I will gladly recommend it and return. I cannot comment on the Spa since I did not make use of it on this business trip, however the staff are friendly, the bar is pleasant and the restaurant meals are commendable. The shuttle is fast and useful for airport transfers, etc....

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Helpful?
Thank Peter B
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Peter B, Thanks a lot for sharing your experience at the Relais Spa Roissy. It is such a great pleasure to read your positive feedback. Your satisfaction represents our best reward. I hope to have the chance to exchange with you during your next business trip. I would be delighted to welcome you and make sure you enjoy this...

Reviewed 4 weeks ago via mobile

We were very touched by the personal service and kindness by proactive Charlotte at the front desk who actively helped us to get directions to nearest shopping village and given us maps and directed us to many other helpful things. On a most interesting note, we requested fish and chips for our daughter and she kindly came up to the...

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Helpful?
Thank Saiful K
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Saiful K, Thanks a lot for sharing in details your experience at the Relais Spa Roissy. I have been very happy to assist you and make sure you and your family spend a pleasant stay. Our mission is to be certain that our services match your expectations. I thank you for your nice comment regarding my work. It was...

London, United Kingdom
Reviewed 4 weeks ago

The suite I had was both spacious and clean. The staff were efficient, friendly and professional. The hotel is close to CDG airport and has shopping centres and various types of restaurants nearby, so is really convenient for travellers. I will have zero hesitation in staying here again.

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Helpful?
1Thank HBBG6688
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Guest, We thank you for the time you dedicated to share your experience at the Relais Spa Roissy. We are very glad to read your satisfaction regarding our services. It was a pleasure for our staff to assist you and make sure you spend a memorable stay with us. We hope to have the pleasure of welcoming you back...

Saskatoon, Canada
Reviewed 12 December 2016

This may appear as an unusual review of the Relais Spa hotel because I did not stay overnight at this hotel. Or I should say it was a very short 20min "stay". Do not expect me to give you a review of the room or the restaurant. Here is my story. I started my "2 days" travel going home after...

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Helpful?
Thank Fb61
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Guest, Thanks a lot for your review and the time you dedicated to share your short experience at the Relais Spa Roissy. I completely understand that getting wrong information after a long journey can be a nightmare. We will make sure next time you arrive to CDG airport, you get the necessary information to facilitate your stay and spend...

Dundee, United Kingdom
Reviewed 11 November 2016 via mobile

We stayed on a city break for 3 nights to Paris- booked through booking.com which was good until it mentioned the security deposit after we had booked. It was meant to be €750, however the receptionist randomly allowed us to give only €500 after I asked to talk to a manager because neither of us own a credit card. I...

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Helpful?
Thank Richarddolan1988
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Richarddolan1988, Thanks a lot for your comment. We are very grateful for the time you dedicated to share your experience at the Relais Spa Roissy. Your constructive remarks are welcomed and will surely help us to improve guest’s experiences and services. Your feedback is essential to us! As a professional of hospitality, you know that small details will make...

Reviewed 27 October 2016

I've been staying at this hotel for quite a few times. And everytime I was totally satisfied. Staff are efficient and professional. Rooms are clean and spacious, and all room are equipped with in-room kitchen and cookwares. Frequent shuttle service to the aeroville mall (where you can find a big supermarket) is also very attractive. But this is not all,...

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Helpful?
1Thank Ywt Y
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Mrs. Ywt Y, First of all, on behalf of the hotel, I would like to sincerely thank you for your email, comment and the time you dedicated to share your experience with us. Your loyalty is highly appreciated and we will always do our best to make sure you spend a very nice stay with us. We are glad...

Stratford-upon-Avon, United Kingdom
Reviewed 21 October 2016

The hotel is close to the airport so if your not intending going into central Paris you can get you business done, relax in what I thought was a pretty decent hotel with comfortable bar and decent food. The next day you can avoid the traffic and take an easy taxi commute to the airport with a more relaxed departure...

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Helpful?
Thank ferguson99
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear ferguson99, Thanks a lot for sharing your comments regarding your experience at the Relais Spa Roissy. We are glad to read that our services did match your expectations. As you underlined, we do have a kitchenette in every single room which is highly appreciated by our guests. Some of them are staying for long stay and really enjoy this...

Princeton
Reviewed 20 October 2016

We needed a room for one night prior to our flight out of Charles DeGaulle Airport. We found the hotel on Hotwire and booked our room for under $100. We arrived late in the evening but the staff was very efficient. We asked about transportation to the airport and the hotel clerk offered to order a cab for us (we...

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Helpful?
Thank Cleomissy
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Cleomissy, Thanks a lot for sharing your experience at the Relais Spa Roissy. We are very glad to read your satisfaction regarding our services and staff. We are present 24/7 to be certain we answer to your request and guarantee your well-being. We hope you will choose the Relais Spa Roissy for your next trip to CDG. See you...

Αθήνα, Ελλάδα
Reviewed 20 October 2016 via mobile

Don't even think to stay at this hotel. Service level was horrible. 3* hotels has better breakfast than Relais spa 5*. Be careful , they charge also your credit card for guarantee 250€ !!!!per day. My accommodation was for three nights and it was prepaid but they insist to charge me with the excuse of hotel policy and the argument,...

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Helpful?
Thank 1,12,23,34,444
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Guest, We thank you for sharing your experience at the Relais Spa Roissy. I am sorry to read your displeasure and sincerely apologize for any inconvenience it may have caused. I understand that you can be surprise to see that we ask for a guarantee of 250€/ per day for premium room. For your information, this procedure is explicitly...

Reviewed 19 October 2016 via mobile

Worst airport hotel I have ever stayed in. Balcony was dirty - an old ashtray was out there that wasn't clean. No mini bar or even room service!!!!! Uncomfortable beds. Breakfast buffet okay but very unfriendly staff (this is by French standards so here I'm really saying something!). Act like you're an inconvenience. Bar food is good but be prepared...

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Helpful?
Thank Laura E
RelaisSpa, Responsable relations clients at Relais Spa Paris-Roissy CDG, responded to this review

Dear Laura E, We thank you for sharing your experience at the Relais Spa Roissy. I had the chance to exchange with you several times regarding this matter. Please rest assured that your experience has engaged our full attention. One more time, we would like to reiterate our deepest apologies regarding the shrinkage of your clothes. We fully understand your...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Relais Spa Paris-Roissy CDG and its 463 rooms (Premium, Executive Rooms and Junior Suites) will welcome you during your business or personal trips.From high quality of services to the large range of facilities (room service, concierge, housekeeping, executive lounge, business center, shop ...), everything is designed to make your stay a real moment of relaxation.Enjoy your stay at the Relais Spa to take a moment to relax in our new SPA in partnership with the famous French brand Nuxe.The team invites you to discover face & body treatments as well as our facilities: steam bath, sauna, swimming pool, jacuzzi and fitness center.Come and discover our bar the “Starry Lounge” where you can enjoy a bite to eat or a glass of Champagne under the stars in the cosy and elegant atmosphere during your stay. Warm and contemporary, our Brasserie Flo offer you the perfect environment to enjoy a great variety of meals and wines.Business travelers will appreciate its proximity to Roissy-CDG airport, as well as to the Villepinte and Le Bourget convention centers. ... more   less 

Additional Information about Relais Spa Paris-Roissy CDG

Address: 8 Allee du Verger, 95700 Roissy-en-France, France
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: ₹ 8,645 - ₹ 18,720 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais Spa Paris-Roissy CDG 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Relais Spa Paris-Roissy Cdg Hotel Roissy
Hotel Style:
#2 Romantic Hotel in Roissy-en-France
#5 Business Hotel in Roissy-en-France
#11 Luxury Hotel in Roissy-en-France
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Questions & Answers

Here's what travellers have asked, with answers from Relais Spa Paris-Roissy CDG staff and other travellers.
25 questions
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london
6 months ago

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Questions? Get answers from Relais Spa Paris-Roissy CDG staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back”
 of 5 bubbles Phillycook, 20 Sep 2016 | Read review
“entire hotel is quiet despite being under traffic patterns for CDG, never heard a single aircraft inside the hotel”
 of 5 bubbles matthewsN3139SF, 27 Jul 2016 | Read review
“renovated ones at some floors, some wings??”
 of 5 bubbles Professor_Camel, 23 May 2016 | Read review
“search for an alternative, less stars and better service”
 of 5 bubbles lbullinger, 29 Mar 2016 | Read review
“Hotel only good for airport business or stop over!”
 of 5 bubbles CarrieMarie13, 20 Mar 2016 | Read review
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