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Mercure Paris La Defense Grande Arche Hotel

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494 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Paris La Defense Grande Arche Hotel
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Showing 181: English reviews
Sydney, Australia
Reviewed 17 July 2016

Being on a tour the location is good....! I wouldn't stay here if I was visiting Paris. It's seems to be a long way to every thing. Although ist basic it has the necessities. Lacks atmosphere needs a referb.

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Thank Lee W
Reviewed 28 June 2016 via mobile

The most disappoint part is they dont even have airport shuttle service. Access to metro rail was good as it runs below de hotel. Food spread was very disappointing. Its in de business area so nothing to roam around. Service was also below par.

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4Thank Anand S
Mercure t, Directeur général at Mercure Paris La Defense Grande Arche Hotel, responded to this review

Dear Anand S, We thank you for taking the time to leave a few comments regarding your stay at the Hotel Mercure Residence Defense Park. We find that it does not fully give you satisfaction, we apologize. We have taken note of your comments. Quality is our center of interest on a daily base and we are already working on...

Cairo, Egypt
Reviewed 24 June 2016 via mobile

My family and i stayed 15 days on the hotel, in general was a quiet hotel apartments. The room is equipped with a dishwasher, microwave and kitchenware. Next to the hotel plenty of restaurants and market in the same building. Everything was prepared at check in. I thank all the hotel staff especially the front disk. I recommend this hotel...

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3Thank Elshenawymh
Weybridge, England, United Kingdom
Reviewed 23 June 2016

On positive side: staff are friendly; hotel is next to RER station; there are shops & restaurants nearby; On negative side: expensive; hotel is tired and slightly shabby; my room was in adjacent block 150 metres away from main building; zero feel good factor; accosted by several beggars in evening - I don't think women would feel safe alone here...

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Thank Andreas D
Mercure t, Directeur général at Mercure Paris La Defense Grande Arche Hotel, responded to this review

Dear Andreas D, We are sincerely sorry to learn the annoyances that were yours during your stay and we present our most sincere apologies. Rest assured that corrective measures will be rapidly implemented in order to better meet your expectations. We hope to welcome you again at the Mercure Paris La Défense Grande Arche. Sincerely C de Giafferi General manager

Surat, India
Reviewed 12 June 2016 via mobile

We stayed in this hotel for 3 nights. Its in outskirts of Paris but a subway station is just adjacent to it so u get good connectivity to city centre. You get a nice Street view from the rooms. There is a street market everyday just outside the hotel selling a lot of stuff like clothing, bags, fruits, souvenirs etc....

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Thank Harshit B
Ghent, Belgium
Reviewed 31 May 2016

Stayed in the 2nd building, the main building in fact (at least the ground floor) looks a lot better. 2nd buidling needs a make-over, not bad, but just not 4 star quality. But price was not excessive either. Breakfast, reception (all main builiding) is good, efficient.

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Thank belgianvisit0r
Toronto, Canada
Reviewed 27 May 2016

Stayed here on a tour. Paris was hot and the AC was not working very well, it kicked in eventually on the 2nd day. You had to leave the windows open and get all the noise from the street all night. Plus there's a bus stop close by so you get to listen to that too. Not the greatest area,...

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Thank Kate M
Mercure t, Directeur général at Mercure Paris La Defense Grande Arche Hotel, responded to this review

Dear Kate M, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

in NJ
Reviewed 22 May 2016 via mobile

Having stayed at a first class Mercure in the La Defense area of Paris in the past our expectations were sadly not met when we stayed at this hotel. The first room we were given in the alternate building was touted as one of the larger "suites" and did in fact have a second area beyond the sleeping area....unfortunately it...

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Thank PARIS052010
Mercure t, Directeur général at Mercure Paris La Defense Grande Arche Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense Grande Arche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Kaiserslautern, Germany
Reviewed 18 April 2016

Staying at this hotel was a pleasure for the entire family. The amenities were great, the hotel was comfortable and very clean, the location was easily accessible by car and metro and we had a nice restful evening.

Review collected in partnership with Accorhotels.com
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Thank eaq379
Chelmsford, United Kingdom
Reviewed 18 February 2016

We're a family of 2 adult and on teenage child. We're seasoned travellers, and I've used the Accor brand many times in the past, but this is without doubt the worst Accor hotel I've ever stayed at. It is rated as 4*, however it would struggle to get 2* rating. I read the other reviews, and can only assume they...

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1Thank Don B
Mercure t, Directeur général at Mercure Paris La Defense Grande Arche Hotel, responded to this review

Dear Guest, I just read your comment regarding your stay in Mercure Paris la Défense Grande Arche and we are sincerely sorry to learn the annoyances that were yours during your stay and we present our most sincere apologies. Rest assured that corrective measures will be rapidly implemented in order to better meet your expectations. Moreover I tried to send...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Mercure Paris La Defense Grande Arche hotel is located in the heart of the La Defense business district (3min by RER A). We are at 50m from Nanterre Prefecture RER A. We are at 10min from Champs Elysees and 15min from Opera and city center. Our hotel complex is perfect for every stay with standard and privilege rooms, studio and appartement for short or long stay. The Mercure Paris La Defense Grande Arche hotel has a bar, a restaurant with terrace and a fitness center. Our 11 modular meeting rooms are the perfect working environment for your meeting in La Defense. Free WIFI. Private paying car park. ... more   less 

Additional Information about Mercure Paris La Defense Grande Arche Hotel

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range: ₹ 5,427 - ₹ 11,651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense Grande Arche Hotel 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris La Defense Grande Arche Hotel staff and other travellers.
3 questions
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Pasadena, California
4 months ago

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Questions? Get answers from Mercure Paris La Defense Grande Arche Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid street-side rooms as it can be noisy.”
 of 5 bubbles Joe_KTM, 6 Nov 2016 | Read review
“Stay elsewhere business AREA ONLY”
 of 5 bubbles lwillis1, 16 Jul 2016 | Read review
“Ask to be in main building - much preferable to being in annexe”
 of 5 bubbles AndreasD637, 23 Jun 2016 | Read review
“Don't accept the Annex”
 of 5 bubbles 315donb, 17 Feb 2016 | Read review
“I stayed on the 5th floor, no major noise heard outside”
 of 5 bubbles simonwA5559EN, 4 Sep 2015 | Read review
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