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Mercure Massy Gare TGV

261 reviews
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Traveller (53)
Room & Suite (38)
Dining (15)
Overview
  • Excellent12%
  • Very good43%
  • Average30%
  • Poor11%
  • Terrible4%
Travellers talk about
“gare tgv”(4 reviews)
“nice hotel”(7 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)Write a Review
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All reviewsgare tgvnice hotelcouple of nightsconvenient locationthe ground floorearly morninghotel foodspeed of servicechoose this hotelstayed here for two nightssame priceminute walkother hotelscompany officesmall roomrer bbusiness
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1 - 5 of 107 reviews
Reviewed 1 week ago via mobile

The staff were very friendly on arrival, room is very clean and the bed is comfortable. On the downside the rooms are not that soundproof so you can hear people in the corridor and the closing of doors.

Thank CJL_Explorer
Response from Marc P, General Manager at Mercure Massy Gare TGVResponded 3 days ago

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Reviewed 3 weeks ago

I just loved the rooms.... Comfortable cozy bed...nice decor.. The hotel is relatively new and has modern interiors.. stayed here for two nights.. The breakfast spread was fantastic.. It is a little far from the main attractions in Paris.. Manageable with personal transport..

Thank SangeetaKPatil
Response from Marc P, General Manager at Mercure Massy Gare TGVResponded 2 weeks ago

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed 13 January 2018

The staff at the hotel were excellent. They were friendly and helpful from start to finish. We needed some extra help to heat up some food samples for a presentation nearby and they could not have done more to help us with this. The rooms...More

Thank StephenArg
Response from Marc P, Manager at Mercure Massy Gare TGVResponded 16 January 2018

Dear Mr Argent, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Massy Gare TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve...More

Reviewed 13 November 2017 via mobile

They put a second room door in an already cramped room, with a broken mirror on it. My 3rd grade son can design a better room than them. The room was also dark, gloomy and very depressing. The location is far from the city center...More

Thank simply_tyo
Response from Marc P, Manager at Mercure Massy Gare TGVResponded 17 November 2017

Hello, We are sorry that you did not appreciate the hotel and the decoration of the rooms which have a surface of 20m ². Do not hesitate to come back to us during your next visit so that we are attentive to your expectations. Best...More

Reviewed 28 September 2017 via mobile

The room given had no shower and was on the same level as the outside bar so looked straight out into people sat drinking. The lack of a shower was annoying enough but then the chairs of all the tables in the breakfast area were...More

Thank Mike P
Response from Marc P, Manager at Mercure Massy Gare TGVResponded 3 October 2017

Hello, Thank you for taking time to leave us a note. However, we are surprised by your comments because the hotel bar is on the ground floor, only a terrace in free access is on the 1er floor, the same stair of room. Sometimes some...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 100 - US$ 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 100 - US$ 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (53)
Room & Suite (38)
Dining (15)
Questions & Answers
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Room Tips
"Be sure to book a non-smoking room if you are a non-smoker"
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"A little more for a room upgrade is well worth it!"
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"Lower floors on Hot days."
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"If you've Accor loyalty card, then ask for second floor room."
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