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Mercure Massy Gare TGV

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Traveller (55)
Room & Suite (58)
Dining (36)
Overview
21 avenue Carnot, 91349 Massy France See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (284)
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112 results
Traveller rating
11
41
41
14
5
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LanguageEnglish
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11
41
41
14
5
Show reviews that mention
All reviewscomfortable staythe ground floorrestaurants and shopsspeed of servicea great place to staystayed here for two nightsthe hotel staffsmall roomlittle bitrer bbusinesstgvseatspurposeheatfi
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1 - 5 of 112 reviews
Reviewed 2 days ago

I don't like to give a bad review, but it's justified, even though I think the staff I spoke to were doing their best. This is supposed to be a 4-star hotel (at Euro200 per night!), but there were no toiletries in the bathroom, except...More

Review collected in partnership with Accorhotels.com
Thank jmw761
Reviewed 29 July 2018

I regularly stayed there for work. The staff is very helpful and accommodating. They are very professional and can go the extra mile if required. Clean, quiet rooms with the same high level standard every time. The bed was really comfortable. The restaurant had a...More

Thank Camilo M
Response from Marc P, Manager at Mercure Massy Gare TGVResponded 31 July 2018

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed 24 May 2018

I stay here reasonably frequently as it is very convenient for the Massy TGV station and it is a decent hotel. On this occasion I arrived late (almost midnight), went to my allocated room and although there was no one in there at the time...More

Review collected in partnership with Accorhotels.com
Thank 960JanK
Response from Marc P, Manager at Mercure Massy Gare TGVResponded 7 June 2018

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that...More

Reviewed 17 May 2018 via mobile

Checked into hotel. My agent MMT sold it as a four star property. Its not worty. Rooms are tiny. No night stand. Only one stool type thats also one side. Showers not working. Had to get the room changed thrice.

1  Thank sam326
Response from Marc P, General Manager at Mercure Massy Gare TGVResponded 26 June 2018

Dear Guest, Thank you for your comment. We are sorry to learn that you did not enjoy your stay with us. We stay at your entire disposal to share your feelings. best regards

Reviewed 20 April 2018

I just spent one night in the hotel, which was great. The room was comfortable, I had a good sleep. The hotel staff was polite and helpful. Corridors is a little bit noisy. There are some restaurants and shops near to the hotel.

Thank gzsigi
Response from Marc P, Manager at Mercure Massy Gare TGVResponded 11 May 2018

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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About
Description
Just 2 min walk from RER (subway) and TGV railway stations and 15 km from Paris. The hotel features 116 soundproofed and air-conditioned rooms as well as 5 bright meeting rooms from 25 to 200 square meters. Bar ...More and restaurant. Rooms for disabled people. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Free Parking
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
116
Price range
US$ 92 - US$ 330 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Massy Gare Tgv Hotel Massy
,
Accor Massy Gare Tgv
Location
France > Ile-de-France > Essonne > Massy
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
116
Price range
US$ 92 - US$ 330 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Massy Gare Tgv Hotel Massy
,
Accor Massy Gare Tgv
Location
France > Ile-de-France > Essonne > Massy
Photos
Traveller (55)
Room & Suite (58)
Dining (36)
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Questions & Answers
Ask a question
agarwal v
21 May 2018|
Answer
Response from gzsigi | Reviewed this property |
Hi, I think yes, there is kettle or coffee machine. Yes, there shampoo and body wash. Br, Gabor
0
Votes
Room Tips
"Be sure to book a non-smoking room if you are a non-smoker"
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"A little more for a room upgrade is well worth it!"
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"Lower floors on Hot days."
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"If you've Accor loyalty card, then ask for second floor room."
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