Fraser Suites Harmonie, Paris La Defense
Fraser Suites Harmonie, Paris La Defense
6 Boulevard De Neuilly, 92400 Courbevoie, La Defense France
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Avg. ₹27,850 /night, 9/16 - 9/17
₹30,450
per night
₹22,733
per night
₹15,016
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#2 of 17 hotels in CourbevoieLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ideally located at the entrance of the business district of the La Defense, the aparthotel Fraser Suites Harmonie is 50 meters away from the subway station Esplanade de La Defense and will allow you to reach directly the tourist attractions of the capital. You will join : - Place de la Concorde, Champs-Elysees and Arc de Triomphe in 10/15 minutes only - Palais des Congrès Porte Maillot and U Arena in 5 minutes Our 134 comfortable and spacious Apartments have a contemporary design and include all a completely equipped privative kitchen. Going from 38 to 70m ², most of the Apartments have a balcony offering a view on the Esplanade or the Seine. With family or friends, whether it is for one night, several weeks or several months, our 134 Apartments associate perfectly the services of a hotel with the comfort of completely furnished apartments.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Wine / champagne
Vending machine
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Russian, Spanish and 5 more
Location
6 Boulevard De Neuilly, 92400 Courbevoie, La Defense France
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
Charles De Gaulle Airport
25.7 km•
See all flights
Orly Field
19.7 km•
See all flights
Esplanade de La Défense
2 min•Paris Metro
Car Hire
64 Restaurants
within 0.5 kilometers
913Reviews17Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Great stay and great experience at the Fraser, we don't regret our choice!
The rooms are large and the kitchen very practical, especially as there are food jars for sale in the lobby (french specialities). You can choose the cleaning day by asking at reception, which is not bad. The breakfast room is small, but if you arrive early, or after rush, it's ok.
My family and I enjoyed this residence and we'll be back for sure!
The rooms are large and the kitchen very practical, especially as there are food jars for sale in the lobby (french specialities). You can choose the cleaning day by asking at reception, which is not bad. The breakfast room is small, but if you arrive early, or after rush, it's ok.
My family and I enjoyed this residence and we'll be back for sure!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from X LAMONT, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 10 Sept 2023
Dear Zazou1107, Thank you for giving us a perfect rating and for recommending us to other travellers. I'm sure our entire hotel staff enjoyed attending to your needs as much as you enjoyed your stay. I'm looking forward to having you again as a guest in our hotel Regards X.LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 4 nights over the New Year Celebrations and it was our best stay across our 3 weeks in Europe.
Hotel room was clean and huge with a separate kitchen, bathroom, toilet, wardrobe and a huge balcony (with pretty good views) which can be really useful. l’occitane amenities was provided as well. One thing that I really like about Fraser Suites as a serviced residence is you get a lot more space and amenities compared to a 20sqm shoebox hotel room.
Having access to a well equipped gym was also a plus. Location is a really winner as it is 1 staircase up to the metro station M1 which is automated and is not affected by the strike at all unlike the remaining lines. On the midnight of the countdown, hundreds of people including myself gathered on top of the metro station to catch a glimpse of the fireworks too!
The best aspect here is the service, I really had a challenge in Paris due to the ongoing strikes, a pick pocket incident and the associates here was really helpful and eager to assist.
Two thumbs up and will definitely be staying here the next day I am in Paris.
Hotel room was clean and huge with a separate kitchen, bathroom, toilet, wardrobe and a huge balcony (with pretty good views) which can be really useful. l’occitane amenities was provided as well. One thing that I really like about Fraser Suites as a serviced residence is you get a lot more space and amenities compared to a 20sqm shoebox hotel room.
Having access to a well equipped gym was also a plus. Location is a really winner as it is 1 staircase up to the metro station M1 which is automated and is not affected by the strike at all unlike the remaining lines. On the midnight of the countdown, hundreds of people including myself gathered on top of the metro station to catch a glimpse of the fireworks too!
The best aspect here is the service, I really had a challenge in Paris due to the ongoing strikes, a pick pocket incident and the associates here was really helpful and eager to assist.
Two thumbs up and will definitely be staying here the next day I am in Paris.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_FSH, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 27 Jan 2020
Dear "angExplorer", Thank you for your feedback and your high score. We are glad that you had a wonderful stay with us and that our location, One bedroom suite and services had met your expectations. I'm sorry for the bad experience you had with the December strikes in Paris and your incident pick pocket... I'm desperate because it's not the real image of Paris... Your enthusiasm for the Fraser Suites Harmonie and for our staff is very much appreciated and will be a great source of motivation for the entire team. The goal of our work is to satisfy our guest even beyond expectations. That you “will definitely be staying here the next day you are in Paris” is a good proof for the success. Once again thank you for your kind feedbacks, support and we are looking forward to welcoming you back to the Fraser Suites Harmonie in the near future. Please remember that as a returning guest you can get discount on your next stay with us. Don’t hesitate to contact us directly by email at sales.paris@ frasershospitality .com Best wishes, Xavier LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The one bed apartment was spacious, the sofa bed was comfortable, the bedding was of a high standard, the decor was soothing, and we got a quiet room on a high floor as requested - with a view over the Seine and to Sacre Couer an unexpected bonus
The location was good as we had a car and secure underground parking was provided, and it was easy to reach off the Periphique. (NB the car park is just beyond the Ibis/Novotel and is signposted but only after you have made the turn in to a slip road) However the location is far from peripheral - it is extremely close to the metro (line 1) with swift access (c 7 mins) to the Arc de Triomphe and Champs Elysees.
There are coffee shops, a burger bar and a convenience store on the doorstep and a more extensive choice of restaurants and a westfield shopping centre a short walk away at La Defense.
We also used the free laundry on the first floor which is ideal when the stay is part of a longer trip
But the staff were also a reason we enjoyed our stay here
They were helpful and welcoming and very nice towards our young son. And when we had a relatively minor quibble Marie and her team sorted it out swiftly and exceeded our expectations.
I would have no hesitation in recommending Fraser Suites Harmonie
The location was good as we had a car and secure underground parking was provided, and it was easy to reach off the Periphique. (NB the car park is just beyond the Ibis/Novotel and is signposted but only after you have made the turn in to a slip road) However the location is far from peripheral - it is extremely close to the metro (line 1) with swift access (c 7 mins) to the Arc de Triomphe and Champs Elysees.
There are coffee shops, a burger bar and a convenience store on the doorstep and a more extensive choice of restaurants and a westfield shopping centre a short walk away at La Defense.
We also used the free laundry on the first floor which is ideal when the stay is part of a longer trip
But the staff were also a reason we enjoyed our stay here
They were helpful and welcoming and very nice towards our young son. And when we had a relatively minor quibble Marie and her team sorted it out swiftly and exceeded our expectations.
I would have no hesitation in recommending Fraser Suites Harmonie
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Take a walk to La Defense arch for a wider choice of shops/bars Take the slip road on the right...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from XAVIER LAMONT, General Manager at Fraser Suites Harmonie, Paris La Defense
Responded 26 Aug 2021
Dear iainjwatson, Thank you for giving us a perfect rating and for recommending our residence Fraser Suites Harmonie to other travellers ! I’m glad that you found our location convenient. But above all, I truly appreciate your kind words about our staff and teams. It’s definitely a boost for us every time we hear positive reviews such as this. We will be sure to let them that they made an impact during your stay with us. Of course, we hope to welcome you back very soon! Thank you again for your support. Sincerely Xavier LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very bad and really doesn't deserve a 5 stars. I arrived early in the morning (9 am) and they said the room is ready then I requested a river view room and here everything changed. First they said we don't have one then they said I will have to wait till 2 pm the official check in time (as a punishment for me) and when I said okay I will take the available room now as my kids were already tired and tomorrow I would like to move to another one they said that I will have to pay A CHANGE ROOM FEES??!!
At the room they gave us 4 packs of coffee and of course they were done by day 2 and for my surprise any more coffee packs is for money??!! You can get tea bags as much as you want but coffee is for money.
The toilet is separated from the washroom, so when you finish the toilet and want to wash your hand you actually have to go outside to go to the washroom.
At the room they gave us 4 packs of coffee and of course they were done by day 2 and for my surprise any more coffee packs is for money??!! You can get tea bags as much as you want but coffee is for money.
The toilet is separated from the washroom, so when you finish the toilet and want to wash your hand you actually have to go outside to go to the washroom.
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Review collected in partnership with Frasers Hospitality
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_FSH, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 3 Jan 2020
Dear readers, Find below my answers posted to the others reviews platfoms : "Dear Mr Aboelsaoud, First of all, thank you for choosing Fraser Suites Harmonie for your stay in Paris. After investigation with the Reception staff, I think there has been a big misunderstanding. We were fully booked in the 2 bedrooms category (our higger category) during your stay (many families during this period). Your reservation did not in any way indicate your wish to have a view of the Seine. On the other hand, when you arrived at 9:00 am with your children, our teams gave priority to your comfort and took into account your children's fatigue by allocating you the only apartment available at that time, an apartment on the 4th floor. You asked for a view of the Seine. What to do? Make you wait until 2.00 pm with the risk of not having the view you requested and in the end end end up in the same apartment? You chose the first apartment and asked to change the next day. Subject to availability, this service of convenience has a cost, especially when we are full. The coffee capsules are part of the welcome plateau, it is explained on the same plateau. Finally, for the toilets, these are the European standards. Once again, I am sorry for this experience Sincerely, Xavier LAMONT General Manager"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Remarkable hotel! We are a family of 5 & consider ourselves picky, this serviced hotel apartment was exceptional, spacious, friendly staff (apart from one condescending head receptionist), the amenities & services available are superb for families. The ONLY bad things to mention is the carpets really need to be replaced (should be hardwood floor) as they are old & look dirty. Plus it would be great to have a sink in the separate toilet room- one does not want to transfer germs to door handles etc to wash hands in the bathroom next door….
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Supermarket, metro, mall just minutes away, close to landmark tourist sites. Bring winter &...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from XAVIER LAMONT, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 6 Jul 2022
Dear Maha, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a wonderful one! I noted for the carpet, you are right, it is not the best choice for architects! I reassure you, we have a renewal programme throughout the year and each carpet is cleaned and disinfected after each client leaves We look forward to welcoming you back to Fraser Suites Harmonie in the near future. Best regards Xavier LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very safe, as it is not possible to enter or ride the elevator except for those who have the hotel card.. The location of the hotel is characterized by calmness with a very good view of the Seine River.. The apartments are periodically cleaned with complete bathroom amenities.. The reception staff are excellent, especially the Asian lady in the morning and the French lady. Evening and frankly everyone is excellent.. The service workers for the rooms are excellent.. They respond to maintenance requests quickly.. Laundry and drying services are free.. There is a fitness room, but it is rather simple.. The Wi-Fi is great and the flat screens are in each room and in the hall, which are all modern.. Very close From the metro station to line No. 1 about less than 5 minutes on foot and close to two bus stops and this makes the place feel like in the center of Paris .. Use Google to guide you to the two bus stations because they are down the road but they are 3 minutes away from the hotel on foot .. Close to the hotel Arch Defense, the Four temps Mall, which contains a large supermarket (auchon), McDonald's, PAUL Café, and many shops of many brands. The acclimatization park, which has a very good amusement park, is located one metro stop away, as well as the Bologna Forest ... The whole area is calm and safe because it is an area of hotels and businesses .. This is my second stay in the hotel and the third in Paris, and if I return, I will stay there again.
The hotel needs a swimming pool and needs to develop the fitness room. The allowing of pets and animals to enter with guests is an unpopular and unpleasant matter to many because the owners of these animals make them sleep on the bed and urinate and defecate anywhere and dog hair is scattered and no matter how clean it is, it will not do the required... some People are allergic to dog hair , so , if they take an apartment in which a dog was in before , it will be a problem
The hotel needs a swimming pool and needs to develop the fitness room. The allowing of pets and animals to enter with guests is an unpopular and unpleasant matter to many because the owners of these animals make them sleep on the bed and urinate and defecate anywhere and dog hair is scattered and no matter how clean it is, it will not do the required... some People are allergic to dog hair , so , if they take an apartment in which a dog was in before , it will be a problem
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Date of stay: October 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from XAVIER LAMONT, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 3 Nov 2021
Dear Tariq-ma, Thank you for taking the time to give us your feedback about your stay at Fraser Suites Paris La Défense. Our locations is definitely one of the things we are very proud of. We are so lucky to have a very strategic location that brings our guest just a few steps away from must-see attractions and conveniences in Paris. For the swimming pool and the fitness centre it will be difficult due to lack of space. Concerning the dogs, we have families on expatriation and in temporary accommodation for several weeks. We cannot refuse animals ... it's rare but when it's the case, the appartments are completely sanitized: carpet, curtains, sofas, etc... . So please be reassured on this point. We hope to see you again soon Regards Xavier LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Fraser Suites Harmonie for 7 nights on our first trip to Paris (mom, dad, young adult daughter). Chose this hotel because we were looking for something reasonably spacious for 3 adults for a reasonable price convenient to public transportation. In all these respects, Fraser Suites delivered.
Pros - friendly, helpful reception staff; complimentary laundry room; convenient access to metro station Esplanade La Defense; good housekeeping service; comfortable layout for a family of up to 4; nice kitchenette (even had a little dishwasher); hotel is in a quiet business area with restaurants and shopping in easy walking distance (there is no detectable nightlife which was fine with us)
Cons - in our room the air conditioning was not very powerful but we were able to crack open the doors to our balcony at night for some cool April air; bathtub/shower only has a fixed half door and we had a hard time not getting water all over the floor with each shower; carpet in our room was not too clean
La Defense is outside of Paris and it was about a 30 min train ride (Metro Line 1) into the center of the city. The trains are efficient and clean. We bought I think 4 carnets (packets of 10) of train tickets for the 3 of us for the week. We would generally take the train into the city and back out of the city each day, and walk from place to place during the day.
We arrived into CDG and took a taxi from the taxi stand to the hotel. To get to this hotel, you are on the meter (not the fixed price for going into the city) and it was 65 euros for us in relatively heavy traffic.
Pros - friendly, helpful reception staff; complimentary laundry room; convenient access to metro station Esplanade La Defense; good housekeeping service; comfortable layout for a family of up to 4; nice kitchenette (even had a little dishwasher); hotel is in a quiet business area with restaurants and shopping in easy walking distance (there is no detectable nightlife which was fine with us)
Cons - in our room the air conditioning was not very powerful but we were able to crack open the doors to our balcony at night for some cool April air; bathtub/shower only has a fixed half door and we had a hard time not getting water all over the floor with each shower; carpet in our room was not too clean
La Defense is outside of Paris and it was about a 30 min train ride (Metro Line 1) into the center of the city. The trains are efficient and clean. We bought I think 4 carnets (packets of 10) of train tickets for the 3 of us for the week. We would generally take the train into the city and back out of the city each day, and walk from place to place during the day.
We arrived into CDG and took a taxi from the taxi stand to the hotel. To get to this hotel, you are on the meter (not the fixed price for going into the city) and it was 65 euros for us in relatively heavy traffic.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from XAVIER LAMONT, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 28 Apr 2022
Dear M_n_K, Thank you for taking the time to review your stay with us and for your constructive coments. I'm happy that you enjoyed your stay and that you found our location convenient for visiting Paris : metro station at 2 minutes’ walk + our appartment, is the good combination for a memorable stay ! I will answer some of the points you mentioned. The air conditioning works well but we are still in winter with sometimes very cold days like these last days (8°C max during the day!). It is still too early to remove the heating. I know it was very hot over Easter week, and I am sorry you had to sleep with the windows open. As for the water, we had a problem with an attempted hack on the substation... everything is back to normal. Finally, for the carpet, it is not the best choice of architects, I admit. But they are cleaned and disinfected after each client leaves and slippers are available in the flats. So no worries on that point. We look forward to welcoming you back in the near future. Best regards Xavier LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely property but shame that we paid for different rooms than the type we were allocated and there was no pre warning of this before we arrived. With three children we ordered an apartment with enough bedrooms for us to stay together but turned up to find they didn’t have this for us despite us having booked it specifically for that reason! One of our children had to stay separately down the corridor from us (not even adjoining or opposite). We were not comfortable with that and it affected our stay. No recompense offered. We chose the hotel particularly we could stay as a family of 2 adults and 3 children so this was a great disappointment.
Twice it was as confirmed in advance that a bike storage room wound be available but we were told to leave them in a rack outside when we checked in. We were told it wound be secure as there is a locked gate but saw it propped open when we came back at night. We had difficulty agreeing with check in staff to allow them into the locker room we had been told would be available. Again another reason for chosing the hotel!
4 emails and one telephone call were needed to get someone to send the details to the car park. Again unnecessary hassle.
The water was not replenished in the rooms overnight as the card in the room stated it would be, and although the hotel was a lovely property the problems with room allocation communication before arrival about payment and parking and reluctance to let us put our bikes in a loved room despite having been told in writing this would be possible me to this fell far far short of being a great hotel experience. Disappointed
Twice it was as confirmed in advance that a bike storage room wound be available but we were told to leave them in a rack outside when we checked in. We were told it wound be secure as there is a locked gate but saw it propped open when we came back at night. We had difficulty agreeing with check in staff to allow them into the locker room we had been told would be available. Again another reason for chosing the hotel!
4 emails and one telephone call were needed to get someone to send the details to the car park. Again unnecessary hassle.
The water was not replenished in the rooms overnight as the card in the room stated it would be, and although the hotel was a lovely property the problems with room allocation communication before arrival about payment and parking and reluctance to let us put our bikes in a loved room despite having been told in writing this would be possible me to this fell far far short of being a great hotel experience. Disappointed
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from XAVIER LAMONT, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 5 Nov 2022
Dear Chisholm1979, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We are not excusable, you are right, nevertheless I can give you some explanations. During the period of your stay, we found ourselves overbooked in certain room categories due to technical problems. This had to be managed and the staff did their best. But I agree, we should have "gone further" in our approach and the change of attribution. For bicycles, there is a dedicated bicycle area which is located at the -2 level of the building with no access possible for customers. For convenience, we have put bike racks on our terrace, which is covered by CCTV. The only requirement is to put a chain with a lock. Here again, we should have suggested that you place them on the ground floor. For the water bottles, we have stopped changing the plastic water bottles every day to put a glass bottle that you can refill free of charge throughout your stay with the water fountain at your disposal (fresh water, tempered water, sparkling water) . With a team that is 75% young and renewed, we need to rework the basics of hospitality and your comments help us in this. Please note that your concerns have been passed on to our departments management. We do hope you give us another chance as we will definitely improve our services. Regards X. LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is far away from centre, we choose this due to the ratings and the “cheap” parking, we were really disappointed!
The apartment was dark and really worn out. The carpets has so many stains and the bathroom was tiny. The balcony had no furniture.
The sorroundings are some empty ugly buildings.
It is far from centre but very expensive still. Parking is expensive - they advertise witj 16 eur pr day, but we discovered upon payment that the night comes in addition!
Breakfast is ok, but the breakfast bare is tiny, so people have to wait or eat in the bar.
I would rate this at max 3 stars!
The apartment was dark and really worn out. The carpets has so many stains and the bathroom was tiny. The balcony had no furniture.
The sorroundings are some empty ugly buildings.
It is far from centre but very expensive still. Parking is expensive - they advertise witj 16 eur pr day, but we discovered upon payment that the night comes in addition!
Breakfast is ok, but the breakfast bare is tiny, so people have to wait or eat in the bar.
I would rate this at max 3 stars!
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from XAVIER LAMONT, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 3 Jun 2022
Dear miahN8041CB, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Head of Departments. We do hope you give us another chance as we will definitely improve our services. Best regards Xavier LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 2 nights with 3 persons to enjoy a weekend in Paris. We chose a Fraser suite to have more room and for the balcony.
Room: The room was good. The view from the balcony was good and you can get to the balcony from the bedroom as well. The beds were comfortable.
Location: the location is good because you are very close to the metro station to get to the center of Paris.
Service: Unfortunately i do have to say that the service was below average.
Our coffe machine in the room did not work and after informing the front desk they did not offer much help. They just asked us to call back later. They could at least make note of our message and ask for housekeeping to check it later.
The bar was supposed to be open for drinks, we asked the front desk beforehand to be sure and they confirmed this. However, after waiting 20 minutes at a table without a bartender in sight, we gave up and left. The only person that came to us was a front desk employee asking us to put on our masks while seated at the table at the bar.... The bar were we would have liked to have drinks... Which was the last drop for us. We left right after that.
We informed the front desk employee of this the next morning and she didn't understand why this happened.
Overall decent place to stay, but i will not expect much from service if i stay here again.
Room: The room was good. The view from the balcony was good and you can get to the balcony from the bedroom as well. The beds were comfortable.
Location: the location is good because you are very close to the metro station to get to the center of Paris.
Service: Unfortunately i do have to say that the service was below average.
Our coffe machine in the room did not work and after informing the front desk they did not offer much help. They just asked us to call back later. They could at least make note of our message and ask for housekeeping to check it later.
The bar was supposed to be open for drinks, we asked the front desk beforehand to be sure and they confirmed this. However, after waiting 20 minutes at a table without a bartender in sight, we gave up and left. The only person that came to us was a front desk employee asking us to put on our masks while seated at the table at the bar.... The bar were we would have liked to have drinks... Which was the last drop for us. We left right after that.
We informed the front desk employee of this the next morning and she didn't understand why this happened.
Overall decent place to stay, but i will not expect much from service if i stay here again.
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: Chose a room with a balcony with view of La Defense, the back is not that beautiful
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Response from XAVIER LAMONT, Directeur général at Fraser Suites Harmonie, Paris La Defense
Responded 21 Sept 2021
Dear Sylliana, We appreciate you taking the time to provide us with such detailed feedback about your stay and you enjoyed our location and above all our spacious apartment. Nevertheless, I am disappointed to hear that our service didn’t meet your expectations. It is difficult now to understand what exactly happened. Sometimes the equipment is not working, but we are always very responsive for the comfort of our customers. We should have and could have done something about it. Regarding the bar, in the afternoon and evening the service is provided by our reception staff. Due to the configuration of the bar, it is preferable to contact the desk directly. Nevertheless, we could have helped. I think there was a communication problem overall. This feedback will be shared and used in training our staff. Thank you again and look forward to seeing you soon Xavier LAMONT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is possible to have an electric coffee machine with filter in addition to the Nespresso machine. You have to ask for this when you make your reservation.
Yes true, opened in 2004 but apartments have been renovated in 2015
Our 2 bedroom category offers à size of 65/70 sqm, with balconies. You will find full sized fridge OR small fridge.
if you book (direct on sales. paris @ frasershospitality . com or on our Fraser website), please specify it in the comments of your booking and we will make sure that you have a full sized fridge. Of course this will depend on our availability.
Hope this will help you to choose and we will be pleased to welcome you.
Hello
Difficult for Uber drivers and not Taxi drivers. If you take a Uber, explain we are at only 10 meters from Novotel La Défense and Ibis La Defense. Will be easier for them.
To answers your questions :
- From Gare du Nord, by car 45 min (depend of trafic jam), by metro 40 min
- From Eiffel tower : by car 25 min (depend of trafic jam), by metro 35 min (1 change to Charles de Gaulle Etoile - Arc de Triomphe)
Metro station is 2 min walkingdistance from Fraser Suites.
Hope to welcome you at Fraser Suites Harmonie
Hi 505Chris,
We don't know what you're talking about with a registration number issued by the city, however of course we are officially registered with the French authorities who have delivered us a classification (5-stars Hotel Residence).
We hope to welcome you.
Regards
Hello
Yes it’s free.
You will find 3 washing machines and 3 dryers.
The time will depend of the program chosen but it will take between 20 abd 40 minutes
Regards
"-They have only one toilet and bathroom in one two bedroom apartment -No housekeeping staff to assist -only 1 water bottle in entire room"Read full review
"The staffs are not kind. Especially with kids & foreigners. Stay at your own risk!"Read full review
"Take cabs Novotel next door. Easier to be met by the driver. Take advantage of all the eateries and there is a great convenience shop nearby. "Read full review
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PRICE RANGE
₹15,351 - ₹25,082 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fraser suites harmonie la defense hotel courbevoie, fraser hotel courbevoie, fraser hotel harmonie la defense
LOCATION
FranceIle-de-FranceHauts-de-SeineLa DefenseCourbevoie
NUMBER OF ROOMS
134
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Fraser Suites Harmonie, Paris La Defense
Which popular attractions are close to Fraser Suites Harmonie, Paris La Defense?
Nearby attractions include SkyLine Bar (0.08 km), Le Moretti (0.3 km), and Le Bassin Takis (0.1 km).
What are some of the property amenities at Fraser Suites Harmonie, Paris La Defense?
Some of the more popular amenities offered include free wifi, a fitness centre, and airport transportation.
Which room amenities are available at Fraser Suites Harmonie, Paris La Defense?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Fraser Suites Harmonie, Paris La Defense?
Guests can enjoy breakfast and free instant coffee during their stay.
Is parking available at Fraser Suites Harmonie, Paris La Defense?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Fraser Suites Harmonie, Paris La Defense?
Conveniently located restaurants include Mama Restaurant Paris La Défense, Le Gavroche, and Le Petit Nm.
Are there opportunities to exercise at Fraser Suites Harmonie, Paris La Defense?
Yes, guests have access to a fitness centre during their stay.
Does Fraser Suites Harmonie, Paris La Defense have airport transportation?
Yes, Fraser Suites Harmonie, Paris La Defense offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fraser Suites Harmonie, Paris La Defense?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fraser Suites Harmonie, Paris La Defense?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.