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09/07/2017 10/07/2017
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    Hostellerie des Chateaux & Spa

    11 rue des Chateaux, 67530 Ottrott, France
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 189
          US$ 182
          Great Deal
          US$ 189
          US$ 189
          Traveller (385)
          Room & Suite (221)
          Dining (120)
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          Overview
          • Excellent69%
          • Very good23%
          • Average6%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Le Parc Hotel Restaurant & Spa
          1,177 reviews
          #2 of 11 hotels in Obernai
           
          Hostellerie La Cheneaudiere - Relais & Chateaux
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          Hotel A la Cour d'Alsace
          408 reviews
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          50
          Reviews (894)
          Traveller rating
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          1 - 5 of 55 reviews

          Reviewed 3 weeks ago

          The restaurant is small and quiet, and speaks of luxury from the highly professional head waiter to the standard of the cuisine. We had the Millefeuille d'Escargots and the Fois Gras de Canard Maison, both of which were very refined and good. For the main...More

          Thank Tamutoscana
          Reviewed 2 May 2017

          We stayed one night on our way to Saverne in a newly finished suite. No Nespresso or other coffee and tea available, no mineral-water waiting and not a great view for over €300,-/night excluding breakfast. The suite was spacious and Ok but not impressively decorated....More

          Thank Jef B
          Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 19 May 2017

          Many thanks for taking the time to post your review following your recent stay with us at The Hostellerie des Châteaux. Just to clarify your comments 2 mineral water where waiting on night stand on your arrival and the balcony is overlooking the forest and...More

          Reviewed 1 May 2017 via mobile

          As for the hotel and the SPA I'm happy with the service and location while the restaurant does not seem to me yet at the level of the other restaurants in the area I have been dining here on Wednesday evening and I'm not impressed...More

          Thank albertopitta
          Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 19 May 2017

          Thank you very much for taking the time to leave your kind words following your visit to the Hostellerie des Châteaux. I was so happy that you enjoyed your stay. Please do come and see us again soon for many impovements at the restaurant and...More

          Reviewed 20 December 2016 via mobile

          I use To Travel over the world and they are only A few places where everything is made for one and one single personn I. E the customer! In that Hotel you have A service with a huge S ! You feel that you are...More

          Thank dominique s
          Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 19 May 2017

          I was absolutely delighted with your feedback following your recent experience at The Hostellerie des Châteaux. Thank you for taking the time to write your kind words which I have also shared with my team. I do hope that you get the chance to join...More

          Reviewed 27 November 2016

          very nice place to stay, very firiendly people and much helpfull, nice wellness room and close wood for beautiful walking (old pelgrims road). diner and breakfast are very good, just wines too expensiveMore

          Review collected in partnership with this hotel
          Thank 584cindy
          Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 19 May 2017

          Thank you so much for your kind feedback following your recent stay with us at The Hostellerie des Châteaux. I was delighted that you enjoyed you stay and found the service my brilliant team deliver to your liking. I have passed on your kind words...More

          Le Parc Hotel Restaurant & Spa
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 177 - US$ 280 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 66
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotel.de, Hotwire, Orbitz, TripOnline SA, Cheap Tickets and HRS so you can book your Hostellerie des Chateaux & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • France >
          • Grand Est >
          • Bas-Rhin >
          • Ottrott
          • Also Known As
          • Hostellerie Des Chateaux Ottrott ,
          • Hostellerie Des Chateaux Hotel Ottrott ,
          • Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
          Add Photo Photos
          Traveller (385)
          Room & Suite (221)
          Dining (120)
          Pool & Beach (40)
          Hotel & Grounds (310)
          Bathroom (30)
          Family and Play Areas (2)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Bud H
          Hello, I wrote this Review a few days ago in frustration from being unable to contact your Hotel by email. It is Pending Review so you likely have not seen it yet. I just found this Option to communicate with your Hotel and will try it also. Please read the Pending "Review" as I would rather not retype it!! ------------------------------------------------------------------------ “Have Reservations for September 2016 for 4 Nights; 5 couples touring Alsace after a Rhine River Cruise to Basel.” While I recognize that this is an odd way to contact this Hotel, I have been trying to use the only provided Email Address of "info at les chateaux" since April 9th to ask questions regarding a future stay September 23-27, 2016 of 5 couples (Classmates who met at West Point in 1960) after a Rhine River Cruise. A Picture of my emails is below as a photo reflecting 5 attempts; I also tried another email I have, also with no luck. In the 3 Reservations (for 4 Jr Suites in Revs & Delices) I have made to date I asked for an email; I got one, but when I replied with questions, I once again got no reply. Guillame, I know you read Trip Advisor Reviews so I am reaching out to you in this odd manner, as I am very frustrated at my inability to get a response. I can't believe the emails are being ignored and expect that some Spam/Virus Trap is at work on your Server or Provider. I have made 4 of the 5 Reservations, and have questions before making the last one, as well as have a way to reach you during our travels. We really look forward to staying at Hostellerie Des Chateaux. I expect it to be a memorable 4 days at your property with interesting days touring the Alsace region. We did the same in 2014 in the Calvados Department touring the Normandy Beaches, and we still talk about it! Thank you in advance for your response. -------------------------------------------- William Henry Vienna, Va
          22 April 2016|
          Answer Show all 3 answers
          Response from gschaetzel | Property representative |
          As mentionned by my colleague, your e-mail was unfortunately listed as spam but know everything is back to normal. If you ever encounter a similar problem don't hesitate to contact us by phone: +333 88 48 14 14 and ask us... More
          1
          Vote
          Google Translation
          1owenoke
          Has anyone stayed at both the Hostellerie Cheneaudiere-Spa in Colroy du Roche and the Hostellerie des Chateux & Spa in Ottrot in Alsace? We are trying ot decide between the two hotels, and they seem very simliar. Do you know which one is newer? The cheneaudiere is a relais chateaux and is the food better? The Chateaux rooms look newere, are they? We would really appreciate any feedback....thank you.
          6 December 2014|
          Answer Show all 3 answers
          Response from gschaetzel | Property representative |
          From my honest opinion the Hostellerie des Châteaux is better located near Obernai on the Alsace Wine Route with many things to visit. The Spa is better equiped with more Saunas, Steamrooms ... (included in the Room... More
          0
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          Google Translation
          Room Tips
          "Even a room to the street is no problem, there is no traffic and the view is nice"
          Read review
          "any special deals rooms 610 to 630 best"
          Read review
          "The Suite Deluxe and spa with private hamam is very nice."
          Read review
          "We chose one of their top suites , which I would recommend purely for the comfort factor-TOP FLOOR OF MAIN..."
          Read review
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